Porthmadog Computers

Having previously used PC for bits and pieces, and in need of a "new" laptop and printer, went into the shop with a list of specific requirements. I had been tempted to go the eBay or big store route, but within 10 minutes all expectations were realised as Gareth sourced exactly what was required. His advice is invaluable - something you can be sure of receiving - and his experience is such, that you feel confident that you have been treated as a valued customer and not short-changed in ANY way, and left the shop all set-up and ready to go. I would have no hesitation in recommending PC as they are always knowledgeable, helpful and friendly.

I first approached Gareth of Porthmadog Computers several months ago for advice on a suitable replacement for an ageing, unreliable laptop. Based on his recommendation, and given his unstinting advice, pitched at exactly the right level to enable me to understand his points, I subsequently handed over to him the provision of the replacement, including transfer of everything as requested from the old machine. Additionally, I subscribed to the recommended service plan, as part of which I've recently received the new laptop back from its first 3-monthly service. All the work done has been completed promptly, with excellent information-flow, and at very reasonable rates. At each of my, now several, interactions with Gareth, Tracy and Dave, I've been met with unfailing courtesy, helpfulness, friendliness and efficiency - laced with Gareth's special sense of humour when circumstances permit. I think it's also worth mentioning that Gareth and co have unhesitatingly given their advice regarding my various other devices, in which they have no vested interest, for which I've been extremely grateful. In short: I couldn't recommend Porthmadog Computers highly enough.

Both Gareth and Tracy were amazing explaining in a langauge I would understand what was wrong with my computer and offered a economical solution far cheaper than others but higher quality and service.

Many thanks to the team for transferring files from my stately Apple Mac (c.2011) to my lean and spritely Apple Mac Air. The work was done quickly and accurately. Again many thanks and I would not hesitate to use Porthmadog Computers again.

Highly recommended directly from another member of family for computer and phone repairs. My Mac had several issues with inconsistent re-booting. Gareth took the job on and regularly called with updates as to how he was getting on. It appeared he spent a significant amount of time and I expected a higher bill than what I received. Laptop is now fixed and working correctly! Will definitely recommend to others and will use again if need be.

Excellent and stunningly rapid service as ever. It is always a great help to be able to draw on Gareth's profound knowledge of computers. He worked a miracle with my dead desktop PC, surprising even himself. He imaged a failing hard drive with Windows 7, upgraded (via Windows 8 and 10) its contents to Windows 11 in a new PC with a NVMe drive, and supplied it to me with all my programs, data, passwords, bookmarks, email database, addresses etc etc completely intact! The new PC is so much faster than the one that failed. All in all, hence the title 'Relief & Joy'.

The staff are so helpful and friendly, sorted my problem in a few hours. Excellent service as always.

You can always rely on the best of service. No job is to small. always prepared to give valuable advise

My pc stopped after the 240 plug was pulled before shutting the pc down and I thought a voltage surge might have been caused. They found a loose contact and fixed it within two days. Very honest and trustworthy people.

My ageing originally high spec laptop was giving me loads of system related problems but these guys managed to inject new life into it, resolving all the issues whilst safely retaining all my data. A quick professional & cost effective service was provided. I've saved myself the needless expense of a new laptop & saved the planet from sending an old laptop to landfill. I highly recommend them!