Porthmadog Computers

Fantastic service.. Brilliant explanations of repairs required.. Excellent value of work and parts.. And so speedy that my business was never interrupted. Best IT support I have experienced in 40 years of needing it.

Had problem with keyboard of laptop computer which was well out of guarantee period. Had Service Agreement which covered labour ; repair time 1 - 4 business days. Was ready in 2 days. Replacement component used but no charge. Was also having a problem with my desktop PC ; which was not affecting my use, only that it was a nuisance having to reset the time. I took that with me when collecting the laptop. Problem sorted on the spot - no charge, so was able to take it back with me. Pleasant people to deal with.

I always rely on Porthmadog Computer to look after my computer and wouldn't use anyone else. Their customer service is of a high standard, efficient, and very sensibly priced. I'd have no hesitation recommending them to anyone who needs help untangling their IT issues. An excellent small local business.

Very knowledgeable and and efficient. A friendly service, putting up with my computer problems and promptly sorting them out.

The whole team were knowledgeable, helpful, and patient with a non-IT savvy customer. Everything was explained so that I could understand it and the fault remedied efficiently.

Excellent service and very helpful. The two week fixing and consultation service provided with a purchase is very useful. They are able to access the pc remotely and sort out any problems.

My passwords were all confused and stuck in a loop. They sorted my laptop and my husband's pc (I blame him for the crisis) in very little time. We've joined the plan to health check our devices - and already we've noticed far quicker speeds. Mae nhw yn siarad Cymraeg yno - you are able to speak to them in Welsh if you prefer. I first went there having seen they're WHICH Recommended and they genuinely deserve that recommendation of quality.

My 8 yr old Asus all-in-one finally gave up, never to work again. As a parting gift, it managed to change passwords on the pc itself as well as my ipad and iphone. Stranded! We talked through requirements for a new one, as well as retrieve the lost files. In the interim, they provided me with a loan laptop (I was under time pressure to issue a spreadsheet). The new pc arrived and within 48 hours, everything was restored and email working again. I am so very grateful and am delighted with the work, efficiency and a keen, vfm price (as quoted, no extras). Thank you all!

Gareth's work in reviving my old iMac has been invaluable. It was becoming unbelievably slow and applications I relied on had started to give up on me. After a day in the talented care of PM Computers it taken on a new lease of life and I now understand, following Gareth's patient advice, how to avoid the situation in future. A superb service and such a reasonable charge. Highly recommended. Thank you!