Poulton Plumbing & Heating Services Limited

Very pleased with Poulton plumbing and heating very efficient but also very helpful with explaining things

We are delighted with the work that Alex and team carried out for us. We needed a new boiler and new valves throughout. Alex was extremely helpful, talking us clearly through the options at the start, keeping us informed throughout and bending over backwards to get the job done on budget and on time - under very difficult circumstances. We are so pleased that we chose Poulton Plumbing and Heating - we will definitely use them again and would not hesitate to recommend them to anyone looking for a conscientious, competitively priced and thoroughly professional job. Thank you.

Poulton Plumbing and Heating, Alex and his team, were recommended to us by the electricians we had used. We are so pleased this happened. Being new to the area we were obviously unaware of good plumbers and feel so lucky that we got an exceptional one and such a lovely man too. The job was a new and relocated boiler together with all new radiators. During his initial visit Alex recommended that we reposition 2 of them to maximise space. Something we hadn’t considered. Within 24 hours of his initial visit we had accepted the very reasonable price and agreed the installation date. Alex and his team turned up promptly, completed the job within the agreed timescales and were a joy to be around. They were very friendly, helpful and just fantastic. I was really impressed when I asked him if I should phone and request a boiler service in 12 months time and he said no. We were his clients now and he would contact us in 12 months. I was also so impressed that he identified another couple of faults in the bathroom and he just sorted them. Another great thing was watching him with his apprentice, encouraging and teaching as he went along. I am certain the very obliging apprentice will have a very successful career because of this. Knowing that I now have a go to plumber gives such peace of mind. Thank you so much Alex. George and Jackie Livesey.

I’m not one to normally leave reviews but think this company deserves all the praise it can get! My partner and I have just purchased our first property and the boiler went that week. We rang around and asked for a few quotes, Poulton heating and plumbing services were the most reasonably priced, we actually got a better boiler for a better price! Pricing aside, what made me write this review was the customer service! From the initial quote, I was sold, when I usually ask questions I’m often over looked and the reply goes to my partner (I’m just a woman, what do I know) but not in this case, I was listened to and spoken to like an equal. The lads that fitted the boiler were quick, tidy and did a great job! We got a courtesy call to check we were happy with everything a week later and this morning received a small token of thanks for our customers from the team! I know that if ever there was an issue I could contact them no problem! Absolutely would recommend, we’ll be life long customers.

Poulton plumbing and heating services replaced and fitted extra radiators connected a smart programmer and serviced boiler etc. Solved problems that occurred on the job immediately and went above and beyond duty to make sure we had a fully functional system when problems arose. Fast neat and very knowledgeable. Alex knows his stuff! Highly recommended.

We had a new Baxi boiler Fitted by Martin from Poulton Plumbing. It took Martin about four and a half hours to fit, what made a great impression was how polite Martin was, just got on with the job, answered all my questions on completion of the work regarding operating the new boiler. Great service Good Communication from start to finish. Would highly recommend Poulton Plumbing ! Peter & Melanie Chadwick

We used Poulton Plumbing for the repositioning of a new boiler and new radiators throughout. The quote was very reasonable and competitive and the work never fell short of being excellent. At the end of each day Alex ensured that we had heating until his return the next morning. Nothing was too much trouble, his team are all helpful, polite and well mannered. I have pleasure in writing this review. We recently moved here and have had many contractors. From our recent experiences there are only two contractors I would highly recommend and Poulton Plumbing is one of them! The invoice was not sent to us until we were completely happy with all the work. Finally a big thank you to Sarah always cheerful and who is always at the other end of the phone or email.

Poulton Plumbing & Heating were chosen to install our new boiler and we have no regrets in our selection. Not only were they more reasonably priced than a major provider for the same work, included 'extras' as standard but they completed the job in a day (two days quoted elsewhere!), took away the old boiler and cleaned up afterwards. The two plumbers who completed the job were courteous, maintained Covid protocol at all times and ensured that we were more than happy with the work before they left. Excellent service and an excellent price! Thank you Poulton Plumbing & Heating. We will be using you again!

we can’t thank Poulton Plumbing And Heating enough. Their service was professional at all times. They managed to squeeze our job in earlier than planned as our hot water stopped working a couple of weeks before we were due to have the boiler fitted. They were on time, did a great job, left no mess and we would definitely recommend them. Thanks again Alex and the rest of the staff at Poulton Plumbing And Heating 😊

Arrived exactly at the arranged time. Very efficient and friendly. My daughter, whose boiler was serviced at the same time, was also very impressed with the service. Had to call them back as couple of hours later realised I had no heating. Alex was here within 10 minutes. It was a very minor problem that was resolved immediately. We will definitely be using Poulton Plumbing again and will recommend to other people.