Poulton Plumbing & Heating Services Limited

The work was completed in less than half a day with minimum disruption or inconvenience without the need to drain the whole system which I expected. Additionally, Alex very quickly solved an unexpected leak from another radiator which could have been problematic. Very satisfied with the work and the finish. Alex also completely replaced the whole central heating system in my mother’s old house some years ago and a house my son bought, both to a very high standard. I would recommend him highly.

We live in an old house with an ancient central heating system. We have had a new boiler fitted and the system upgraded where necessary. Alex was very considerate of our needs and what we wanted to retain. He made some good suggestions which we were happy to take on and the results have worked very well. Our whole system is now amazingly improved and we are extremely pleased with the work done. \while working in the house, Alex and his partner were respectful, quick but thorough and very easy to deal with. He returns immediately to deal with any minor problems which are inevitable on such a large job. It was done on the days agreed and within the time allowed for the job. The original quote was adhered to.

Needing a service with a quick turn around on my boiler I called Poulton Plumbing & Heating Services as recommended by the Worcester Bosch approved installers website. I spoke to a very pleasant lady, who was very helpful and although she knew their workforce were busy she didn't hesitate in checking with the team to see if anyone was available. I then received a prompt call back within 2 hours as advised from the owner to advise someone was due to come that afternoon. Within half an hour of the phone call I had the engineer Martin arrive at my door, he was very helpful, delivered an outstanding service on my boiler and offered some sound advice. This company went above and beyond my expectations to help me out and I cannot thank them enough, now I wouldn't want to go anywhere else for future help with our gas & plumbing. I cannot recommend this company enough.

Straight forward boiler service-no issues-appointment booking easy, friendly and quick response, engineer very efficient-highly recommended. Great value only £60.00

Rang for plumbing services as a few niggles in a new house, including a leaking toilet. Was friendly and looked at all the issues, fixed the toilet after leaving to collect a new spare part, and advised on how to contact another tradesman for a specialist job.

I was impressed with Alex from the beginning. Friendly, efficient, prompt and overall excellent customer service. I had a few quotes and from the start Alex was the only one that gave me confidence that the job would be completed to my exacting standards. He was the only one to properly survey the property and ensure that the system I had installed was not only right for my property but in line with my wants and needs. He is very knowledgeable and it was this that made me chose him over some others. Alex fitted a new combi boiler and decommissioned my old open vent system. He also replaced most of the aging radiators around my house. The work was well priced and in line with my pricing expectations. When it came to fitting, both Alex and Martyn turned up on time and worked hard all day to ensure the job progressed. They were both polite and efficient and I could see from their work ethic that I had made the right choice in picking them for the job. The job was completed in just over 2 days and I am very happy with the results and would wholeheartedly recommend him to others. There were a couple of niggles and snags, as you might expect moving from an unpressurised to a pressurised system, but Alex has been straight on them and ensured that these have all been fixed and sorted for me. Very happy with his whole service. I will 100% be getting him back for all services and other plumbing work I may need in the future.

Alex came round to asses the job,the new cylinder was ordered and the appointment made for the fitting. He turned up on time, fitted the cylinder and disposed the old one. A first class job a very good price. I'm very happy with the service from start to finish. Poulton Plumbing and Heating were recommended to me and I will be passing on the recommendation. No need to look any further. Reliable competent and you won't be ripped off. Thank you Alex and Sarah.

Would highly recommend Alex and team. Work completed by Martin. Great job. Very professional and helpful. Sorted a roofer to come, made it all very easy. Price agreed was price paid. Arrived on time, worked extremely hard and tided up after himself. Would definitely use them again.

Can't recommend Alex's customer service enough. A proper discussion about the best location for the boiler rather than it just being put where it was and also took the time to discuss which boiler was right for me and the property. The work was done quickly and tidily - old pipes were removed, new ones very neatly fitted and guidance offered on other issues too. A great team who really know their stuff and were a pleasure to work with - friendly, efficient and took care of my property. Couldn't recommend more - a very safe pair of hands.

Boiler broke and they came straight round on a Sunday. No call out charge. Work carried out on the Thursday. Perfectly on time and great price. Would highly recommend and would use in the future.