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Endorsed by Which? Trusted Traders

Power Pac Ltd

Profile thumb powerpac   re thinking energy small
4.8

43 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Powerpac Ltd is a professional electrical contractor serving domestic, commercial and industrial customers throughout the Midlands region. We Install - EV charging stations. (We also sell the leads.), Solar Panels, All Commercial Electricals. LED lighting. As a family-run business, we place a huge emphasis on building strong, transparent and supportive client relationships. From initial enquiry and site survey through design review and installation, each client is assigned their own Powerpac account manager who will be on hand to guide them through each step. We are passionate about providing solutions to clients’ individual energy needs and exploring new opportunities with them and as we are an independent company, we can offer a wide range of panels and products to best suit clients’ energy needs.
We believe that our success is measured by the success of our clients and the large amount of referrals we receive from satisfied customers reflects the commitment we make to our clients. www.powerp.co.uk

What we do

  • Renewable energy

    • Solar panels
    • Solar water heating
    • Home energy analysis
  • Electricians

    • Electrical emergency services
    • Electrical testing services
    • Electrical installations
    • Electrical repairs
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Electric Showers
  • Smart Homes

  • Electric Vehicles

    • Electric Vehicle Charging Points
  • Air conditioning contractors

  • More Services

    • storage batteries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
43 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
OK, but don't expect any on-going support
Customer Service
Quality
Value
Having previously given Power Pac a 5* review for install solar panels and a Powerwall 2, I had no qualms about going back to them to get a Zappi EV charger installed. The actual installation was done very efficiently and the final installation is very neat. However, problems emerged when I came to use the charger some weeks later when I got an EV. A quick look at the Zappi operation and installation manual showed that to integrate properly with a house battery, in this case the Powerwall 2, there should be a current clamp on the battery output to measure what is going in or out of the battery. This was not fitted, but is needed if you want to stop the house battery discharging into the car. In my rather naïve view, this should at least be offered as an option when the installation is being done. When I rang to ask advice I was told that nobody ever wants to stop the house battery discharging, they had never fitted a current clamp to do that anywhere, and, if I insisted on having it, I should just buy a clamp and fit it. In effect, they were telling me (not a qualified electrician) to start opening up the consumer unit and poke about inside to squeeze in a current clamp. Not impressed.
Customer in Derby Posted on 10/04/2022 , work completed 28/01/2022
The trader replied (on 13/04/2022)
Thank you for your feedback – we will be in touch to discuss your concerns.
Great service from start to finish.
Customer Service
Quality
Value
It is good to find a trader who gives an excellent service. PowerPac installed solar panels and a Tesla PowerWall. From first contact, through the design of the system, to final installation and commissioning we were thrilled with their punctuality, reliability, communication, workmanship, courtesy. We're glad we chose this local, family firm.
Customer in Leicestershire Posted on 10/02/2022 , work completed 09/02/2022
The trader replied (on 14/02/2022)
Hi, Many thanks for such positive feedback. Everyone at Powerpac strives to create a positive service for our customers and we are proud to have read your review.
Smooth and efficient service
Customer Service
Quality
Value
Fantastic service from Colin and the team at Powerpac on quoting and then installing my PodPoint EV charger. From my first contact with Powerpac, the information provided was clear and concise, and all the quotations were easy to follow. Despite a change in circumstances and change in the type of install, this was no problem for Colin. On the day of install, the requirements were discussed again with Billy (installer) and everything was done as agreed. Excellent workmanship and friendly. Would not hesitate to recommend Powerpac, great job.
Customer in Leicestershire Posted on 04/02/2022 , work completed 04/02/2022
The trader replied (on 14/02/2022)
Hi, Many thanks for the review. It is always welcoming to read that Powerpac has provided a positive service.
Fantastic value and service
Customer Service
Quality
Value
We obtained a number of quotes for an EV charger and not only was Powerpac’s the most competitive, Colin was really helpful and explained everything to me. They were able to fit us in quickly and Billy the electrician who fitted it was on time, really friendly and polite and did a really neat job. I was so impressed from start to finish and would definitely recommend.
Customer in Leicestershire Posted on 24/01/2022 , work completed 24/01/2022
The trader replied (on 26/01/2022)
Hi, Many thanks for your positive review, we are very proud to have read this and helped you.
Great product and service.
Customer Service
Quality
Value
We would like to say how pleased we are with our recent installation. Right from the onset with your visit to us to explain the various options and configurations you have been extremely professional. Your installation crew were courteous and left our property without any mess to clean up. Overall would highly recommend you to anyone considering solar panels.
Kevin and Hazel in Leicestershire Posted on 30/10/2020 , work completed 23/10/2020
Great team
Customer Service
Quality
Value
Great work by Shirley, Gareth, Jake and Billy to install a large solar system along with a Tesla Powerwall and two charging points which is working better expected. Thank you team.
Customer in Leicestershire Posted on 02/08/2020 , work completed 01/08/2020
Very good job
Customer Service
Quality
Value
I have received excellent service throughout my dealings with Power Pac. I have been most impressed with their communication and workmanship and have no hesitation in recommending them to my friends and colleagues.
Sharon, Leicestershire Posted on 29/09/2019 , work completed 29/09/2019
Professional and efficient job
Customer Service
Quality
Value
Professional installation of two electric vehicle charging points. Arrived early to begin work, tidied up on completion, including all excess dirt from groundworks and hoovered internal areas. Polite and courteous throughout.
Adam, Leicestershire Posted on 21/06/2019 , work completed 21/06/2019
The trader replied (on 10/07/2019)
Many thanks for your positive feedback, Adam.
Great job, prompt and efficient
Customer Service
Quality
Value
On time, experienced, efficient. Fixed one or two things not necessarily in scope of the work quote as well.
Which? Trusted Traders Consumer Posted on 08/05/2019 , work completed 08/05/2019
The trader replied (on 10/07/2019)
Your positive feedback is very welcome, thanks.
Powerpac Saved The Day!
Customer Service
Quality
Value
When everybody else said no powerpac said YES! cant thank Gareth and his team enough, we were let down by another company at the 11th hour. It was critical that the job took place on the day we'd planned. Gareth arranged for one of his electricians to be on site at the agreed time. The foreman reported how professional and knowledgable he was and thanks to Powerpac our job was back on track and completed on time. Can't speak highly enough about the customer service we have received. We will use their services again and would recommend them to anyone! Thanks
Customer in Leicestershire Posted on 04/04/2019 , work completed 01/04/2019
The trader replied (on 10/07/2019)
Many thanks for such positive feedback, we are very proud to have read this and helped you.