Endorsed by Which?

Power Pac Ltd

4.8

59 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Our company was founded on the ethos of maximising the use of renewable technology solutions to make a significant contribution to the reduction of greenhouse gases. We believe that the success of our clients measures our success, and we are committed to our clients, which is why the large majority of our work is from referrals.

We are passionate about solving our clients’ problems and exploring new opportunities with them. As we are an independent company, we can offer a wide range of panels & products to suit our client’s energy needs best.

'Practise What You Preach'
1. Our Office, On-site solar PV & Battery storage system provides us with the power
2. We burn nothing (No Gas, No Oil, in our vans, Cars, or heating systems)
3. Waste management systems in place to recycle as much as we possibly can
4. On-site Electric Vehicle charging is provided for all our workers and visitors (free of charge) to encourage EV uptake.

What we do

  • Renewable energy

    • Solar panels
    • Solar water heating
    • Home energy analysis
  • Electricians

    • Electrical emergency services
    • Electrical testing services
    • Electrical installations
    • Electrical repairs
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Electric Showers
  • Electric Vehicles

    • Electric Vehicle Charging Points
  • Smart Homes

  • Air conditioning contractors

  • More Services

    • storage batteries
    • solar pv batteries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
59 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
Power Pac Ltd solar array supply and maintenance
Customer Service
Quality
Value
Power Pac Ltd installed our original solar system in mid July 2012 and replaced the inverter in July 2024. The original solar system was installed within a day (despite the fact that the original installation was somewhat trickier than is usual) and the inverter was replaced within a couple of hours. All works were completed smoothly at the appointed time and date. Their engineers who did the installation and repair, their office staff who dealt with enquiries and their in-house expert(s) who diagnosed the fault were all exemplary. I highly recommend Power Pac Ltd: our experience with this company was as good as it gets.
Customer in Derbyshire Posted on 06/08/2024 , work completed 12/07/2024
The trader replied (on 08/08/2024)
Thank you for such a generous review, we really do appreciate you taking the time to provide this review and we are all pleased that you were happy with the service that the whole team provided, this will be communicated to them. You were a delight to help and support, a call from you always brightened up our day. We are only an email or call away should you need any advice in the future.
New Inverter Fitted
Customer Service
Quality
Value
I have had a Fronius Inverter for about 13 years and it was starting to show signs of wear so replaced it with another Fronius Inverter. Power Pac carried out the work efficiently and at a reasonable price.
Customer in Cambridgeshire Posted on 03/08/2024 , work completed 02/07/2024
The trader replied (on 08/08/2024)
Thank you for your kind words, it was always a treat speaking with you. We are all pleased that you were happy with our service. As you already know we are only a phone call away should you need any advise or help. Thank you again for choosing Powerpac Ltd
Excellent and very professional service
Customer Service
Quality
Value
Our solar panel inverter failed and a new one was installed within a week of my original phone call. The service and professionalism was 5 star. I have no hesitation in highly recommending the company.
Customer in Leicestershire Posted on 05/07/2024 , work completed 05/07/2024
Professional work, a great team and local company.
Customer Service
Quality
Value
We would be very happy to recommend this local business, they installed PV solar panels and a battery in January this year. Everyone we had contact with at Power Pac was professional and friendly, this includes after sales support. Time was taken to explain things to us fully, and the team were patient as our requirements changed as we learnt more. We also found them to be using good quality products, at a competitive price. The work was carried out carefully, and within a short space of time, even in bitterly cold conditions. Thank you to everyone at Power Pac!
Customer in Leicestershire Posted on 01/03/2024 , work completed 22/01/2024
The trader replied (on 08/08/2024)
Thank you for taking the time to leave your generous feedback and your recommendation on the portal. It has been our pleasure to listen to your exciting project and bring that to fruition. As always if you need any assistance we are always hear to help.
Installation of Solar Panels and Battery
Customer Service
Quality
Value
We were highly satisfied with our experience of employing Power Pac to install our solar panels and battery in an old property from the initial briefing and site visit (it helped that the firm is local), their documentation and clear quotation through to the installation and advice on managing the system once installed. In our experience, the company scored 100% and more on all your nine categories (quality of work, costs, professionalism, communication, clarity, flexibility, punctuality, cleanliness and finding solutions to problems). The standard of workmanship was excellent. We were particularly impressed by the professionalism and friendliness of all the staff in the office and in the technical team; nothing was too much trouble. Despite atrocious weather, the work was started and completed on time. Lastly the final bill was precisely in line with the original estimate: no attempt was made to slip in extra costs. Above all this is a company that cares about its customers. We would have no hesitation in recommending it to anyone contemplating a similar installation.
Customer in Leicestershire Posted on 15/12/2023 , work completed 05/12/2023
The trader replied (on 23/01/2024)
Thank you for taking the time to write such a lovely review, this has been cascaded out to the team. It has been our pleasure to guide and support you from your initial enquiry through to installation.
Great company
Customer Service
Quality
Value
Power Pac Ltd supplied and installed our solar system and Tesla power wall. The installation was completed within the time scale, nothing was to much trouble and they are very helpful with explaining how everything worked. The work men are really friendly and would say they are a credit to the company. We are very pleased we used Power Pac ltd and we would 100% recommend them, and we would definitely use them in future.
Customer in Leicestershire Posted on 07/12/2023 , work completed 01/09/2023
The trader replied (on 11/12/2023)
It was our please to install your Solar System and Tesla Powerwall. The team really appreciate you taking the time to provide your feedback, particularly the engineers, thank you. We all hope that you enjoy your new solar system and the benefits that it brings.
Solar Panel Install
Customer Service
Quality
Value
I have had 8 solar panels fitted, really happy with the work and it looks neat. Price seems reasonable and any queries along the way were answered promptly.
Customer in Derbyshire Posted on 01/12/2023 , work completed 24/11/2023
The trader replied (on 11/12/2023)
We are really happy to read that you are happy with the installation and your experience with Powerpac. All the team are proud to read your review, it means a great deal to us all. Enjoy your new solar panels and the benefits they bring.
Solar Panels & Tesla Battery
Customer Service
Quality
Value
We had both Solar Panels and Tesla Battery fitted by Power Pac Ltd. They were very professional in both their survey and installation. We have been very pleased with the installation which has slashed our electric bill by about 75%. They provided comprehensive documentation and came out to rectify a minor fault.
Customer in Cambridgeshire Posted on 16/11/2023 , work completed 16/08/2023
The trader replied (on 20/11/2023)
Thank you for such positive feedback and that you are happy with the design and outcomes of the solar system which we installed. We greatly appreciate you sharing your experience on the "Which" portal.
Installation 4.2kWp solar panels and powerwall battery
Customer Service
Quality
Value
We are very happy with the work provided by Power Pac. The whole process from the initial quote, revisions, installation and commissioning went smoothly and any minor issues were promptly resolved. Staff are totally up with the technical issues and the work is of high quality. The company has installed many similar systems and so have substantial experience to draw on. Everything is efficient and well organised. They do take into account the customers preferences and offer sound advice. As a result we have a system that works well and fits our needs. We would certainly use the company again, if for example we need an EV charge point.
Customer in Leicestershire Posted on 16/11/2023 , work completed 03/11/2023
The trader replied (on 20/11/2023)
Firstly thank you for choosing Powerpac. We greatly appreciate you taking the time to provide such complimentary feedback, this will be shared with the team.
excellent company
Customer Service
Quality
Value
very professional team, office staff helpful and friendly, sorted out any issues after installation quickly and efficiently. Kept us well informed of timelines for the work and sent plenty of documentation at the end of the work.
Customer in Leicestershire Posted on 06/11/2023 , work completed 31/08/2023
The trader replied (on 09/11/2023)
It was our pleasure to assist you and we greatly appreciate you taking the time to provide such positive feedback, as always I will share this with the team. Once again thank for your choosing Powerpac in the first instance.