Endorsed by Which?

Power Pac Ltd

4.8

57 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a professional Electrical Contractor serving domestic, commercial/Industrial customers throughout the Midlands region. Over the past 15 years, we have specialized in the design & Installation of Solar PV & EV charging stations (We also sell the leads).
As a family-run business, we place a huge emphasis on building strong, transparent, and supportive client relationships. From initial inquiry and site survey through design review and installation, each client is assigned their own Powerpac account manager who will be on hand to guide them through each step.
Referrals count for a large proposition of our work reflecting the commitment we make to our clients.

What we do

  • Renewable energy

    • Solar panels
    • Solar water heating
    • Home energy analysis
  • Electricians

    • Electrical emergency services
    • Electrical testing services
    • Electrical installations
    • Electrical repairs
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Electric Showers
  • Electric Vehicles

    • Electric Vehicle Charging Points
  • Smart Homes

  • Air conditioning contractors

  • More Services

    • storage batteries
    • solar pv batteries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
57 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
Excellent and very professional service
Customer Service
Quality
Value
Our solar panel inverter failed and a new one was installed within a week of my original phone call. The service and professionalism was 5 star. I have no hesitation in highly recommending the company.
Customer in Leicestershire Posted on 05/07/2024 , work completed 05/07/2024
Professional work, a great team and local company.
Customer Service
Quality
Value
We would be very happy to recommend this local business, they installed PV solar panels and a battery in January this year. Everyone we had contact with at Power Pac was professional and friendly, this includes after sales support. Time was taken to explain things to us fully, and the team were patient as our requirements changed as we learnt more. We also found them to be using good quality products, at a competitive price. The work was carried out carefully, and within a short space of time, even in bitterly cold conditions. Thank you to everyone at Power Pac!
Customer in Leicestershire Posted on 01/03/2024 , work completed 22/01/2024
Installation of Solar Panels and Battery
Customer Service
Quality
Value
We were highly satisfied with our experience of employing Power Pac to install our solar panels and battery in an old property from the initial briefing and site visit (it helped that the firm is local), their documentation and clear quotation through to the installation and advice on managing the system once installed. In our experience, the company scored 100% and more on all your nine categories (quality of work, costs, professionalism, communication, clarity, flexibility, punctuality, cleanliness and finding solutions to problems). The standard of workmanship was excellent. We were particularly impressed by the professionalism and friendliness of all the staff in the office and in the technical team; nothing was too much trouble. Despite atrocious weather, the work was started and completed on time. Lastly the final bill was precisely in line with the original estimate: no attempt was made to slip in extra costs. Above all this is a company that cares about its customers. We would have no hesitation in recommending it to anyone contemplating a similar installation.
Customer in Leicestershire Posted on 15/12/2023 , work completed 05/12/2023
The trader replied (on 23/01/2024)
Thank you for taking the time to write such a lovely review, this has been cascaded out to the team. It has been our pleasure to guide and support you from your initial enquiry through to installation.
Great company
Customer Service
Quality
Value
Power Pac Ltd supplied and installed our solar system and Tesla power wall. The installation was completed within the time scale, nothing was to much trouble and they are very helpful with explaining how everything worked. The work men are really friendly and would say they are a credit to the company. We are very pleased we used Power Pac ltd and we would 100% recommend them, and we would definitely use them in future.
Customer in Leicestershire Posted on 07/12/2023 , work completed 01/09/2023
The trader replied (on 11/12/2023)
It was our please to install your Solar System and Tesla Powerwall. The team really appreciate you taking the time to provide your feedback, particularly the engineers, thank you. We all hope that you enjoy your new solar system and the benefits that it brings.
Solar Panel Install
Customer Service
Quality
Value
I have had 8 solar panels fitted, really happy with the work and it looks neat. Price seems reasonable and any queries along the way were answered promptly.
Customer in Derbyshire Posted on 01/12/2023 , work completed 24/11/2023
The trader replied (on 11/12/2023)
We are really happy to read that you are happy with the installation and your experience with Powerpac. All the team are proud to read your review, it means a great deal to us all. Enjoy your new solar panels and the benefits they bring.
Solar Panels & Tesla Battery
Customer Service
Quality
Value
We had both Solar Panels and Tesla Battery fitted by Power Pac Ltd. They were very professional in both their survey and installation. We have been very pleased with the installation which has slashed our electric bill by about 75%. They provided comprehensive documentation and came out to rectify a minor fault.
Customer in Cambridgeshire Posted on 16/11/2023 , work completed 16/08/2023
The trader replied (on 20/11/2023)
Thank you for such positive feedback and that you are happy with the design and outcomes of the solar system which we installed. We greatly appreciate you sharing your experience on the "Which" portal.
Installation 4.2kWp solar panels and powerwall battery
Customer Service
Quality
Value
We are very happy with the work provided by Power Pac. The whole process from the initial quote, revisions, installation and commissioning went smoothly and any minor issues were promptly resolved. Staff are totally up with the technical issues and the work is of high quality. The company has installed many similar systems and so have substantial experience to draw on. Everything is efficient and well organised. They do take into account the customers preferences and offer sound advice. As a result we have a system that works well and fits our needs. We would certainly use the company again, if for example we need an EV charge point.
Customer in Leicestershire Posted on 16/11/2023 , work completed 03/11/2023
The trader replied (on 20/11/2023)
Firstly thank you for choosing Powerpac. We greatly appreciate you taking the time to provide such complimentary feedback, this will be shared with the team.
excellent company
Customer Service
Quality
Value
very professional team, office staff helpful and friendly, sorted out any issues after installation quickly and efficiently. Kept us well informed of timelines for the work and sent plenty of documentation at the end of the work.
Customer in Leicestershire Posted on 06/11/2023 , work completed 31/08/2023
The trader replied (on 09/11/2023)
It was our pleasure to assist you and we greatly appreciate you taking the time to provide such positive feedback, as always I will share this with the team. Once again thank for your choosing Powerpac in the first instance.
Installation of a Smart Electric Vehicle Charger
Customer Service
Quality
Value
12 months ago, Powerpac installed a 17 panel 7kWp solar array on my house roof coupled to a Tesla Powerwall storage battery. They were very professional in their approach to the design and installation of this system. Furthermore, about 9 months after the installation when I started having trouble with regular tripping of my RCD, they were able to examine my system remotely and were able to confirm the source of my problems was due to an unstable grid supply rather than anything related to their solar system. With this very positive previous experience, when I recently needed to have an Electric Vehicle charger installed, I had no hesitation in going back to PowerPac to ask them to undertake this further work. Once again, they did this additional work quickly and efficiently and so I am very happy to recommend Powerpac as a Which Trusted Trader.
Customer in Nottinghamshire Posted on 04/11/2023 , work completed 04/10/2023
The trader replied (on 06/11/2023)
We greatly appreciate you taking the time to provide a complimentary review and thank you for your continued loyal business.
Energy Meter Instalation
Customer Service
Quality
Value
I contacted Power Pac Ltd for the installation of a replacement solar meter as our meter had stopped registering. Unfortunately we were due to go away in two days for a month, but the receptionist was very helpful and arranged for the installation the following morning. The engineer arrived on time, was very friendly and installed the meter very quickly and cleaned up after him, The receptionist phoned to ask if I was happy with the work carried out and that an invoice would be e-mailed.
Customer in Leicestershire Posted on 02/11/2023 , work completed 20/09/2023
The trader replied (on 06/11/2023)
Thank you for taking the time to provide our company with such a lovely review, it is greatly appreciated and will will be shared with the rest of the team.