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Trusted Traders

Premier Drainage Company Ltd

Profile thumb 2013 06 14 15.22.32

4.9

30 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

At Premier Drainage Co Ltd we carry out all aspects of drainage works. We pride ourselves on offering good value and fantastic service in your local area.

We specialise in Emergency Drain Clearance, Drain Cleaning & Maintenance, Drain CCTV Surveys, Drainage Repairs & Replacements, Root Removal, Drain Re-lining, Drain Testing, Vermin Issues, Replacement Manhole Covers, Pump Systems (including Installations), Installation of Anti-flood Systems and Property Decontamination.

* No Call Out Fees * Free Quotations * 24 Hour Service * Fast & Friendly Service * Fully Insured, Qualified & Health & Safety Compliant * Guarantees Provided *

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Drain and sewer services
    • Gutter clearance
  • More Services

    • no-dig drain repairs
    • root removal
    • patch lining
    • drain test

Customer reviews

4.9
30 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Swift response and personal service
Customer Service
Quality
Value
I phoned them first thing in the morning regarding a blocked manhole. After a discussion regarding the problem with further information to help us in the future they promised to come out by about lunchtime. At 12.30 the specialist arrived and set to work and within a short period of time the blockage was cleared. Everything was washed down and disinfected and tested and working well. The young man couldn't have been more helpful. We heartily and unreservedly recommend this company for its exceptional service and will be using it again soon to have a new manhole lid installed as a replacement.
Customer in Cambridgeshire Posted on 11/06/2020 , work completed 11/06/2020
Excellent prompt service. Highly recommended.
Customer Service
Quality
Value
Soil pipe on outside wall blocked, called yesterday, late pm, agreed visit 8.30 today 4/6/20, min 1 hour call out £80 + VAT. Owen arrived promptly, examined site and advised he would make hole in downpipe and examine pipe back to all toilets connected. 30 mins later, had cleared, asked for toilets to be flushed and put access plug into hole in pipe. Finished total 50 mins.
Customer in Essex Posted on 04/06/2020 , work completed 04/06/2020
Courteous, clean and efficient.
Customer Service
Quality
Value
I have used Premier Drainage Company twice now to clear blocked drains on my property. On both occasions, they have been able to attend very promptly (on the same day today). Aaron was extremely polite, efficient and sorted the problem out with a minimum of fuss and disturbance. Today, he explained what had caused the particular problem, and we will be able to ensure it isn't repeated. He kindly liaised with my neighbours, whose property he also had to access. All in all, he made a nasty problem a simple one, and I felt their clearly explained charging system was very reasonable and good value for money. An unhesitating recommendation from me!
Customer in Essex Posted on 20/05/2020 , work completed 20/05/2020
Blocked drains.
Customer Service
Quality
Value
Chose this company from their reviews on Google, said they would be straight over after they had completed their current job, also explained their minimum charge which seemed reasonable. Attended as promised and drains cleared very quickly followed by a cctv survey where the problem was identified as roots growing into the drain. Options were discussed with a recommendation of inserting a liner into the drain, a rough quote on how much this would cost seemed reasonable but Iain from Premier Drainage said there was no rush and to check out prices online, no hard sell. Cost of the initial call out was the minimum charge and having checked online the subsequent work is competitively priced. Overall a professional company who I would thoroughly recommend.
Customer in Hertfordshire Posted on 21/04/2020 , work completed 20/04/2020
Fast response
Customer Service
Quality
Value
Premier Drainage were on site within 1 hour of placing a call following effluent escaping from our shared drain at the rear of our property. Ronny got straight to work and investigated the source of the escape using a camera and dye tracing. He also visited our neighbour to confirm his findings that the issue was outside our boundary caused by a surface water drain blockage downstream. Ronny took steps to clean up the escape, used disinfectant to treat the spillage and provided us with a report of his findings. This enabled us to approach our water provider highlighting the issue was outside our property and further downstream. Premier Drainage were open and transparent about their billing and explained what they would do up front. The level of professionalism displayed and response was first class. Shortly after Ronny left I called the Director of the company to pass on our appreciation and high level of service we received. I would not hesitate in recommending Premier Drainage for anyone that needs a professional and rapid response with a reasonable and fair price.
Jason - South Woodford Posted on 08/04/2020 , work completed 31/03/2020
5* service
Customer Service
Quality
Value
Our emergency drainage insurance sent plumbers who told us it would cost more than £1500 to fix our blocked pipe. The insurance then said we weren’t covered at all! I used the Which? trusted trader website to find Premier drainage. They came the next day and fixed the problem, within an hour and for under £100. They were efficient, professional and got the job done. I was very happy with their honest service and would definitely use them again.
Customer in Buckinghamshire Posted on 26/08/2019 , work completed 22/08/2019
Prompt service
Customer Service
Quality
Value
Had problems with a blocked drain. Premier came at time agreed and Aaron was really helpful, dealing with problem efficiently. Had a different problem a few weeks later and was happy to use Premier again who again came as scheduled. Happy to recommend.
2011-08-01 15:22:42.317 Posted on 23/10/2018 , work completed 23/10/2018
Saved me £1000's
Customer Service
Quality
Value
We originally asked for an estimate for a new soakaway having been told by other drainage "specialists" that our existing one was blocked and exhausted. Premier Drainage (Aaron) recommended an attempt to clear the blockage before embarking upon the costly new soak away. After a couple of hours they were able to clear the blockage and made the rainwater soakaway serviceable once more. I have no doubt that other companies would have just installed a new soakaway costing between £5000 -£10000. Excellent work, timely, tidy and courteous - Thank you
2011-07-27 12:25:56.713 Posted on 05/10/2018 , work completed 05/10/2018
Effective and courteous professional drain service
Customer Service
Quality
Value
Called Premier Drainage Company early morning to help out with a blocked external kitchen drain. I received a prompt reply clarifying when I could expect the engineer, what would be the charge (hourly rate without call charge) and how long it was likely to take. The engineer came on time and sorted out the problem within the time frame I had been given. He was careful in the way he proceeded, answering my questions, giving advice to prevent further blockages, and cleaned up nicely before departing. The charge matched the quote, which appeared very reasonable. Quotes were also given for two old manhole covers that need replacing. I would certainly call them again.
Pauline Rutsaert Posted on 19/06/2018 , work completed 19/06/2018
Faultless professionals, wish we'd called them first!
Customer Service
Quality
Value
Having spent a lot of time and money trying to fix a blocked kitchen sink ourselves, and with no luck in removing the blockage we called Premier Drainage Company having seen their reviews here. Absolutely could not have asked for better service throughout. Within 2 hours of calling, Aaron turned up and he efficiently dealt with the blockage. All mess was cleared up and price was as quoted over the phone, which was reasonable and in line with other companies usual quotes. I would not hesitate to recommend this company and would absolutely use them again in future if I have a similar problem. Thanks for offering such a great service throughout.
Will Guest Posted on 11/03/2018 , work completed 11/03/2018
Fantastic
Customer Service
Quality
Value
Fantastic. Turned up when requested, only charged for the time worked despite waiting 30 mins for me to arrive from work. Found 1st fault within minutes, 2nd fault found within 30 minutes, most of this time was spent trying to raise manhole cover. Aaron was very friendly & really knew his stuff. Price was reasonable & they came quite a distance for a small job.
Ricky, Essex Posted on 11/08/2017 , work completed 11/08/2017
Would definitely recommend
Customer Service
Quality
Value
Aran unblocked our soakaway, repaired drainpipe and repaired gully by cementing. Expert service and good value for money.
Catherine, London Posted on 19/05/2017 , work completed 19/05/2017
If Carlsberg repaired drains they still wouldn't be as good as Premier!!!
Customer Service
Quality
Value
I think these guys were without doubt the best tradesmen to ever set foot in my house, an 11 out of 10! So helpful, courteous, diligent and timely. The job was daunting, potentially intrusive and disruptive and I expected the worst, yet nothing could have been further from the truth. Total professionals and I would highly recommend to anyone with drainage problems. They were a pleasure to have around.
Alan, Potters Bar Posted on 27/02/2017 , work completed 27/02/2017
Excellent service
Customer Service
Quality
Value
We telephoned at 8.00am and my call was answered in a polite and courteous manner. Their charges were made clear on the telephone and they arrived within 1.5 hours of the call. The drain was quickly unblocked and the driveway cleaned. All in all a professional service and value for money; bearing in mind it was a Saturday on New Year’s Eve, we definitely have no hesitation in recommending them.
Chelmsford Essex Posted on 31/12/2016 , work completed 31/12/2016
Excellent
Customer Service
Quality
Value
Very happy with Ian. He came on time to check any issues and was extremely helpful.
Mary W Posted on 04/09/2016 , work completed 04/09/2016
Excellent Professional Service
Customer Service
Quality
Value
Call was answered promptly. Aaron arrived within 2 hours. He made clear their charges. Unblocked the drain in no time and cleaned and disinfected pathway where drain had previously overflowed. Excellent friendly but professional service. Definitely use them again and will happily recommend them. Chingford, London
D Clark Posted on 11/08/2016 , work completed 11/08/2016
Very helpful, pleaseant, efficient and well equipped
Customer Service
Quality
Value
Ian and Aaron were both helpful with the problem of a blocked toilet, which previous drains person had not succeeded in resolving . Aaron inspected and took the time to give sound advice without any charge and without any assumption that he would get any work from it. He made clear their charges. In the event we did get him to do the job, which he did well and well within his estimate. I recommend them highly and would not hesitate to use them again if the need arose.
Which? Trusted Traders Consumer Posted on 07/08/2016 , work completed 07/08/2016
Excellent service
Customer Service
Quality
Value
Aaron was extremely good. He found a way to get to us sooner than expected and fixed the problem much, much faster and at a lower cost than expected.
DerekS Posted on 26/01/2016 , work completed 26/01/2016
Quickly Cleared
Customer Service
Quality
Value
Quick, efficient, friendly. My long weekend failing to clear drain sorted out in 30 mins.
James Iain, Hertfordshire Posted on 04/01/2016 , work completed 04/01/2016
Highly recommend
Customer Service
Quality
Value
Great service, Aaron turned up on time and didn't stop until he had sorted the job. He cleared the drains and carried out a cut survey after I had been told by another company that it couldn't be done using existing access point. A thoroughly professional company.
Debby, London Posted on 23/10/2015 , work completed 23/10/2015
First class service
Customer Service
Quality
Value
Superb service, very professional, very friendly, would & will recommend.
John, Essex Posted on 19/10/2015 , work completed 19/10/2015
Prompt and eager to please.
Customer Service
Quality
Value
Prompt and very eager to please. Did a good job, even though the problem was easily solved and only took half an hour on site. Definitely would use them again. Seemed trustworthy and polite.
Diana, London Posted on 06/10/2015 , work completed 06/10/2015
5 Star Experience
Customer Service
Quality
Value
Had a problem with garage flooding during heavy rainfall. Other companies recommended more extensive work which would have cost a lot more money and in hindsight would not have necessarily solved the problem. Ian and Aaron put a lot of thought into finding the best solution and in turn saved us from unnecessary expense. I cannot praise them highly enough. They are extremely knowledgeable, reliable and kept me informed at all stages of the job. They left everything clean and tidy upon completion. I would have no hesitation in recommending and other neighbours are also having work done.
Simon, Epping Posted on 21/09/2015 , work completed 21/09/2015
Usual high standard
Customer Service
Quality
Value
I have used Premier Drainage before and once again found them to be highly professional, diligent and a pleasure to deal with. They are also very thorough in testing their solution. Would not hesitate to call again.
Paul, Hertfordshire Posted on 02/09/2015 , work completed 02/09/2015
Faultless Service
Customer Service
Quality
Value
Left a message on their answer machine, was phoned back within five minutes, then arrived at my door within 40 minutes. Drainage problem solved within the hour. From phone call to satisfied result, less than two hours, and price very competitive. Also able to pay by bank transfer.
Robert, Essex Posted on 30/06/2015 , work completed 30/06/2015
Brilliant work.
Customer Service
Quality
Value
Was not going to leave until he solved the job.
Ann, Hertfordshire Posted on 17/04/2015 , work completed 17/04/2015
Outstanding professionalism
Customer Service
Quality
Value
Fabulous service. Prompt, helpful and truly professional. I would highly recommend this company to anyone.
Ian, Essex Posted on 08/04/2015 , work completed 08/04/2015
Honest and professional
Customer Service
Quality
Value
Extremely honest. Came to do work they'd previously quoted
P, London Posted on 20/03/2015 , work completed 20/03/2015
Brilliant job.
Customer Service
Quality
Value
My toilet was blocked and Premier Drainage unblocked it, the young man was very pleasant and polite. I would highly recommend them.
Gill, Hertfordshire Posted on 13/03/2015 , work completed 13/03/2015
very highly recommended
Customer Service
Quality
Value
I was really impressed by Premier Drainage Company The job involved investigation and tricky repairs to leaking drains under the house, including patch lining, construction of new manhole and gully replacement. Iain and his colleague carried out work to a high standard, refusing to give up until the problem was solved. Everything was cleared away neatly at the end of each day, their service was prompt, professional, efficient and helpful and it was a pleasure to have them on site. I highly recommend this company.
Caroline, London Posted on 25/02/2015 , work completed 25/02/2015