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Premier Heating Solutions Ltd

4.9

912 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne our friendly, customer-focused team offer a wide range of services. From leaky pipes to heating repairs, dripping taps to old boiler nightmares, you can count on us to keep your home cosy & warm.

We've been looking after families in Berkshire and Oxfordshire for over 15 years and understand when something goes wrong with your plumbing or heating, you want it fixed - quickly & reliably.

Why our customers choose us:

• Same-day service for priority customers
• Transparent fixed pricing for all services
• 90% of breakdowns are fixed on the first appointment
• A No Fix No Fee Guarantee on repairs
• Directly employed, fully insured engineers
• Industry leading guarantees
• 24/7 support included with your new boiler
• A range of repayment options
• Your new boiler installed in as little as 48hrs

With Premier Heating Solutions, you can rest assured that your home is in safe and capable hands. Call us now on 01491 671718.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
912 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
A premier service delivered with professionalism and humour
Customer Service
Quality
Value
I just can’t thank Premier Heating Solutions enough for their fantastic response to my burst water tank - which had ruined my boiler in the frozen early days of spring. They came to my property on the morning I called, evaluated the condition of the boiler and came up with a number of options to get me back on track, at differing price points. We were able to agree a way forward and the engineers were with me for the next two days. Chris and Ollie were very knowledgeable, professional and likeable and all the stops were pulled out to get me fully up and running, with checks over time and due diligence taken. I am warm again at last thanks to Premier Heating Solutions!
Customer in Berkshire Posted on 07/03/2025 , work completed 07/03/2025
Excellent Service
Customer Service
Quality
Value
I’d never used the company before but they were the only local company who agreed to come out short notice for zero fee to assess a potential gas leak. The engineer was very thorough and could not find a leak, and provided a certificate to state as such. However a new boiler was recommended (this was not an upsell, we knew our 24yr old boiler was on its way out), and he measured up there and then and also provided a quote. Another engineer came out a few days letter to ‘peer review’ his colleagues work and to confirm the price. The boiler was fitted within 4 days and they did a great job, very tidy and polite. The engineer said it was one of the most difficult installations he had done (due to its location in a cupboard under a kitchen counter) but remained professional throughout! Special mention to Brandon, Zak, Tyler and Harley who were all great-thank you! Highly recommend the company.
Customer in Berkshire Posted on 04/03/2025 , work completed 04/03/2025
Fast, friendly, efficient - and overcoming all challenges
Customer Service
Quality
Value
Premier have been our go-to since we moved into the area five years ago. Over the weekend, we discovered two water leaks from our property's ageing pipes. One in particular was in a very awkward place behind a kitchen cupboard, right against a backboard and almost inaccessible. I called Premier on the Sunday and Andy was out to us by Monday afternoon. I told Andy that if he needed to cut through the shelving to get better access to do it. Instead, Andy bent over backwards (well, actually laid flat on the floor and contorted himself) to carry out the perfect repair without damaging the cupboard or the shelf. This is Premier in a nutshell. We've had them out for some tricky repairs since 2020. Most traders would stick a zero on the bill and botch it. Premier see it as a challenge to be overcome, always do a great job, and do it for a very fair price.
Customer in Hampshire Posted on 27/02/2025 , work completed 24/02/2025
The trader replied (on 28/02/2025)
Thank you so much for this amazing review! We’ll be sure to pass along your kind words to Andy about his hard work in repairing your leaks. We truly appreciate your support over the years and are so glad to hear that you’ve found our services easy-going and stress-free. Thank you for choosing us, and we wish you all the best!
Excellent and 100% trusted
Customer Service
Quality
Value
We have asked Premier to help us and our family members several times in the past few years. They are always supremely reliable, trusted and efficient. Their engineers and the admin team are very friendly and always do what they say they will do. Most recently we had a broken power shower pump replaced and we are so pleased with the result.
Customer in Berkshire Posted on 25/02/2025 , work completed 19/02/2025
The trader replied (on 28/02/2025)
Thank you for leaving us such a fantastic review! We’re delighted to hear that you're happy with the new shower pump we installed. It means a lot to us that you and your family trust our company and find us reliable. We truly appreciate your support and wish you all the best!
GREAT ENGINEER AND SERVICE
Customer Service
Quality
Value
Carl was on time, very efficient, offered good advice, taking me through the system and how it worked. He produced a quote on site which I have accepted. Premier Heating solutions are always my first port of call.
Customer in Berkshire Posted on 25/02/2025 , work completed 25/02/2025
The trader replied (on 28/02/2025)
Thank you for the fantastic review! We’re thrilled to hear that Carl was not only helpful but also took the time to explain everything thoroughly during your appointment. We truly appreciate you choosing us! Wishing you all the best.
Fast Efficient Repair to leak in roof space
Customer Service
Quality
Value
We returned from a weekend away to find water stains on the bathroom ceiling. A quick check in the loft confirmed a leak from a push fitting. As a member of the Premier Heating Club I rang them and they arranged for Harley to come out the next day. The leak was isolated and a complete fix made replacing the quick fit pipes with copper. A great speedy job done a relief that we avoided any more ceiling damage.
Customer in Hampshire Posted on 20/02/2025 , work completed 20/02/2025
The trader replied (on 28/02/2025)
Thank you for leaving such an amazing review! We’re so glad to hear that Harley was able to quickly fix your leak. It’s great to know that you’re happy with the work and that it’s relieved your concerns about further damage. We look forward to working with you again in the future. Wishing you all the best!
Very reliable and efficient
Customer Service
Quality
Value
We have used Premier Heating several times over the last six months and have always been happy with the quality of their work. They proved to be efficient and reliable and very respectful of our home. Also, the staff at the office were helpful and kept us informed of any change in appointment time/day. We would not hesitate to use them again.
Customer in Oxfordshire Posted on 18/02/2025 , work completed 12/02/2025
The trader replied (on 20/02/2025)
Thank you so much for your wonderful review! We’re thrilled to hear that you were satisfied with the engineer's visit and that he was respectful of your home. We're also glad to know that our office staff was helpful. Thank you for choosing Premier Heating Solutions! Wishing you all the best.
Fast, efficient and professional
Customer Service
Quality
Value
We are very happy with the work Carl from Premier Heating carried out for us. I called them out on behalf of my Mum to quote on the replacement of her leaking kitchen tap and he arrived on time and was very friendly and professional. After quoting and agreeing on that tap, we asked about another tap replacement job (for our utility room sink) and he was more than happy to discuss options and to take that on as well. A couple of hours later and everything was tidy and well-fitted, at which point he demonstrated everything to make sure we were happy. We would certainly recommend Carl and Premier Heating again.
Customer in Oxfordshire Posted on 11/02/2025 , work completed 04/02/2025
The trader replied (on 20/02/2025)
Thank you so much for your fantastic review! We’ll be sure to share your kind words with Carl regarding the kitchen tap replacement he completed at your property. Your support means a lot to us! Wishing you all the best.
Great professional work
Customer Service
Quality
Value
We had a broken shower pump which needed replacing. Carl arrived promptly and made a thorough assessment. He carefully explained all of our options. He was courteous and friendly and carried out the work very efficiently to a high standard. We would certainly recommend Premier Heating Solutions.
Customer in Hampshire Posted on 03/02/2025 , work completed 03/02/2025
The trader replied (on 20/02/2025)
Thank you so much for your wonderful review! We’ll be sure to pass along your kind words to Carl regarding the repair he completed. We’re delighted to hear that he took the time to thoroughly explain the process and keep you well-informed. We truly appreciate you choosing us, and we wish you all the best!
Cold water tank installation
Customer Service
Quality
Value
We are delighted with the work carried out by Carl, despite some issues with the sizing of the water tank the job was executed and finished professionally with care taken to work in our interests, very friendly and knowledgeable, tidy and respectful of our space, I would recommend Premier Heating who also installed our external Grant Boiler in 2022. Good job,
Customer in Berkshire Posted on 31/01/2025 , work completed 29/01/2025
The trader replied (on 06/02/2025)
Thank you so much for the amazing review! We’ll be sure to pass on your gratitude to Carl for his hard work. We’re thrilled to hear that you’re happy with your new cold water tank, and we truly appreciate your support over the years. Wishing you all the best!