Endorsed by Which?

Premier Heating Solutions Ltd

4.9

933 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
933 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Exceptional!!
Customer Service
Quality
Value
From our first contact with this company, their professionalism, politeness and transparency made them a rare stand-out. Having recently been the victim of nationally-recognised (and supposedly highly-recommended) scam plumbers, we were nervous - we’re not in our first flush of youth, and needed help with a boiler problem. From our very first contact with Premier Heating Solutions to the pristine state of our kitchen after a full boiler installation, we quickly realised that if more companies operated as considerately, transparently, honestly and professionally as this one does, TrustPilot would be out of a job! Customer service from every single member of the team we had contact with was outstanding. Engineers who visited our property were beyond helpful and professional. The quote we were given for the work was exactly what we were charged. On each occasion, the kitchen was left absolutely spotless. We so wish we had found this company sooner - we cannot recommend them highly enough and will be using them exclusively from now on!
Customer in Berkshire Posted on 09/07/2025 , work completed 09/07/2025
A great company all round
Customer Service
Quality
Value
I really can’t recommend Premier Heating enough. I contacted them as I needed a new water cylinder installed - something I had put off for a while, as I knew it wouldn’t be cheap! From the start, they were fantastic, the people I spoke to from the office as well as the people who came round to survey/install the cylinder, were all brilliant and couldn’t do enough to make sure all my questions were answered. They even sent a little gift after the work was completed which was very much appreciated. I am so pleased I finally got the work done and even more pleased that I chose Premier Heating.
Customer in Hampshire Posted on 01/07/2025 , work completed 27/06/2025
The trader replied (on 02/07/2025)
Thank you so much for the amazing review! We’re delighted to hear that our team at Premier Heating Solutions was efficient and friendly—from handling your initial enquiry to installing your new water cylinder. It’s great to know you feel reassured by our service, and we look forward to working with you again in the future!
Great work by a great company
Customer Service
Quality
Value
The team completed a complicated job very well, solving problems as they went along, and delivered a very happy customer. Thanks team!
Customer in Oxfordshire Posted on 01/07/2025 , work completed 25/06/2025
The trader replied (on 02/07/2025)
Thank you for leaving us such an amazing review! We’re glad we could provide the service you needed and make the entire process smooth and stress-free. Your feedback is truly appreciated!
Boiler service
Customer Service
Quality
Value
Just had my boiler serviced by Ejaz. Excellent service! Efficient, thorough and Ejaz didn't mind answering my questions. Very happy with my boiler fitted by this firm three years ago and the service provided thereafter.
Customer in Berkshire Posted on 26/06/2025 , work completed 25/06/2025
The trader replied (on 02/07/2025)
Thank you for leaving us such an amazing review! We’ll be sure to pass your kind words on to Ejaz—it means a lot to him and to all of us. We truly appreciate your support!
Good work, friendly and helpful plumber but extremely expensive for a small job
Customer Service
Quality
Value
I had a leaky pipe in my airing cupboard, Premier came promptly and gave me a quote of £264. Assuming this was a big job (I unfortunately know little about plumbing), I accepted the quote. They came on the day arranged and fixed the leak promptly and professionally. My only gripe is that the plumber took 35 mins to do this, and I fell that this was extortionate for £264. I contacted Premier to express my dismay at the high cost for such a small job but they refused to reduce the price. Possibly their prices are more reasonable for big jobs, but I would not recommend them for small ones.
Customer in Berkshire Posted on 13/06/2025 , work completed 10/06/2025
Excellent Supplier
Customer Service
Quality
Value
New boiler fitted, tidy clean work, very friendly and knowledgeable engineers. From the quotation to follow up Premier are a first class company.
Customer in Berkshire Posted on 12/06/2025 , work completed 05/06/2025
The trader replied (on 02/07/2025)
Thank you for the smashing review! We’re delighted to hear you’re happy with your new boiler, and that you found our engineers friendly and the work clean and tidy. We look forward to working with you again in the future!
Excellent work and service from a local company
Customer Service
Quality
Value
I was hugely impressed by Premier Heating Solutions. From the moment I contacted them, they were efficient, friendly and reliable. They talked me through the possibilities for my new boiler, explained the reasoning behind possible decisions, and carried out the work to a very high standard. Already, I’m impressed with the after-care service and feel as if nothing will be a problem if I contact them. I would recommend them highly.
Customer in Berkshire Posted on 28/05/2025 , work completed 19/05/2025
The trader replied (on 02/07/2025)
Thank you for the amazing review! We’re so glad to hear you find our team friendly and reliable, and that you’re happy with your recent boiler installation. We’re always here if you need us in the future!
Boiler Service
Customer Service
Quality
Value
Great service with due diligence all the way. Have been using Premier Heating for some years now since they first installed our boiler and can highly recommend them and their professionalism to anyone who would like a major install or simply a boiler service.
Customer in Berkshire Posted on 28/05/2025 , work completed 22/05/2025
The trader replied (on 02/07/2025)
Thank you for the brilliant review! We truly appreciate your continued support. We're always happy to be there when you need us and glad we can help each time.
Exceptional service
Customer Service
Quality
Value
We contacted Premier Heating Solutions due to a leaking boiler they arranged a free engineer visit in a short notice and upon inspection an issue found and they accommodate another visit before we travelled abroad. This was an amazing services. Thank you
Customer in Berkshire Posted on 27/05/2025 , work completed 22/05/2025
The trader replied (on 02/07/2025)
Thank you for the wonderful review! We’re so glad we could quickly and efficiently repair your leaky boiler. It’s always a pleasure to help, and we’re happy to know you had a positive experience with our service.b
Brilliant service and great work
Customer Service
Quality
Value
Engineer was courteous and carried out boiler service quickly even took me through a few steps that would help me between services. Great service and can’t fault the work
Customer in Berkshire Posted on 20/05/2025 , work completed 13/05/2025
The trader replied (on 21/05/2025)
Thank you for leaving us such a fantastic review! We’re proud to hear you were pleased with your boiler service and that our engineer completed the job quickly and efficiently. We truly appreciate your support and look forward to working with you again in the future.