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Premier Heating Solutions Ltd

4.9

930 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
930 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Boiler service
Customer Service
Quality
Value
Just had my boiler serviced by Ejaz. Excellent service! Efficient, thorough and Ejaz didn't mind answering my questions. Very happy with my boiler fitted by this firm three years ago and the service provided thereafter.
Customer in Berkshire Posted on 26/06/2025 , work completed 25/06/2025
Good work, friendly and helpful plumber but extremely expensive for a small job
Customer Service
Quality
Value
I had a leaky pipe in my airing cupboard, Premier came promptly and gave me a quote of £264. Assuming this was a big job (I unfortunately know little about plumbing), I accepted the quote. They came on the day arranged and fixed the leak promptly and professionally. My only gripe is that the plumber took 35 mins to do this, and I fell that this was extortionate for £264. I contacted Premier to express my dismay at the high cost for such a small job but they refused to reduce the price. Possibly their prices are more reasonable for big jobs, but I would not recommend them for small ones.
Customer in Berkshire Posted on 13/06/2025 , work completed 10/06/2025
Excellent Supplier
Customer Service
Quality
Value
New boiler fitted, tidy clean work, very friendly and knowledgeable engineers. From the quotation to follow up Premier are a first class company.
Customer in Berkshire Posted on 12/06/2025 , work completed 05/06/2025
Excellent work and service from a local company
Customer Service
Quality
Value
I was hugely impressed by Premier Heating Solutions. From the moment I contacted them, they were efficient, friendly and reliable. They talked me through the possibilities for my new boiler, explained the reasoning behind possible decisions, and carried out the work to a very high standard. Already, I’m impressed with the after-care service and feel as if nothing will be a problem if I contact them. I would recommend them highly.
Customer in Berkshire Posted on 28/05/2025 , work completed 19/05/2025
Boiler Service
Customer Service
Quality
Value
Great service with due diligence all the way. Have been using Premier Heating for some years now since they first installed our boiler and can highly recommend them and their professionalism to anyone who would like a major install or simply a boiler service.
Customer in Berkshire Posted on 28/05/2025 , work completed 22/05/2025
Exceptional service
Customer Service
Quality
Value
We contacted Premier Heating Solutions due to a leaking boiler they arranged a free engineer visit in a short notice and upon inspection an issue found and they accommodate another visit before we travelled abroad. This was an amazing services. Thank you
Customer in Berkshire Posted on 27/05/2025 , work completed 22/05/2025
Brilliant service and great work
Customer Service
Quality
Value
Engineer was courteous and carried out boiler service quickly even took me through a few steps that would help me between services. Great service and can’t fault the work
Customer in Berkshire Posted on 20/05/2025 , work completed 13/05/2025
The trader replied (on 21/05/2025)
Thank you for leaving us such a fantastic review! We’re proud to hear you were pleased with your boiler service and that our engineer completed the job quickly and efficiently. We truly appreciate your support and look forward to working with you again in the future.
Quick oil tank repair
Customer Service
Quality
Value
Great and fast service from Premier Heating. Arrived quickly, found the issue and provided various options on addressing the issue and the costs involved. Quick responses too from the office for follow up to work.
Customer in Berkshire Posted on 15/05/2025 , work completed 28/04/2025
The trader replied (on 21/05/2025)
Thank you for taking the time to leave us such a great review! We’re delighted to hear that you found our process fast and efficient, and that our engineer was able to promptly resolve the issue with your oil tank. We’ll also make sure to pass on your thanks to our office staff for their quick response. Thank you again for choosing us — we truly appreciate your support!
Very pleased with service the provided
Customer Service
Quality
Value
We have used Premier Heating Solutions on a number of occasions previously and have always been happy with the standard of workmanship. On this occasion the flushing mechanism of a toilet broke. As the toilet was built into a concealed integrated unit we were concerned that replacing the mechanism would not be straight forward, as it would involve cutting away the silicone at the back of the toilet in order to remove the panels from the unit. Andy from Premier Heating Solutions arrived on time, having contacted us in advance to let us know when he would arrive. He carefully removed the panels taking care not to damage them, installed a new toilet fill valve and replaced and re-sealed the panels. The appearance of the repaired toilet unit was excellent and you could not tell the panels had been removed as they looked exactly as they did originally. He then tested the flushing mechanism several time to ensure it was working properly. Once again, we were very pleased with the standard of the work and the care and attention to detail taken when doing the job. Andy was happy to answer any questions we had. We will certainly continue to use Premier Heating in the future.
Customer in Berkshire Posted on 13/05/2025 , work completed 13/05/2025
The trader replied (on 21/05/2025)
Thank you for the wonderful review! We’re so pleased to hear that Andy was able to fix your toilet flush with such great attention to detail. We’ll be sure to pass on your kind words and appreciation to him for his hard work. Thank you for taking the time to support our business—we truly value it. We look forward to working with you again in the future!
Excellent Service
Customer Service
Quality
Value
We chose Premier for a planned LPG boiler replacement because they were local to us and had established an excellent reputation. We were not disappointed. From quotation to completion, they are highly professional and backed up by an excellent back office team and admin systems. To our surprise, the work was completed in one day and we are extremely grateful to engineers George and Harvey for their professionalism, teamwork, for answering all our questions and for the care they took to protect carpets, tidy up etc.
Customer in Berkshire Posted on 08/05/2025 , work completed 07/05/2025
The trader replied (on 21/05/2025)
Thank you for the fantastic review! We’re thrilled to hear that you were impressed with the speed of your new LPG boiler installation. It’s great to know that you found the entire process—from your initial enquiry to the final installation—smooth, easy, and professional. We’ll be sure to pass along your kind words to George and Harley for their neat and tidy work. Thank you again for choosing us!