Premier Heating Solutions Ltd

Apart from the engineers being given the wrong address Premier Heating were excellent. The whole process from initial contact on the Web, visit from their surveyor, a price given and installation took less than a week. The two engineers, Tom and Lee (Leigh) were brilliant. Both were jovial, pleasant and extremely professional. Would highly recommend

After having an oil boiler replaced at my previous address, and being very with the quality of service. We decided to use premier Heating Solutions again to replace our gas boiler, a radiator and valves etc. From the sales team to the engineers and the After care, we have been very happy with them. Chris, Karl and team were extremely hard working and knowledgeable, keeping us informed every step of the way. Nothing was too much trouble for them.

We had premier come over to inspect an overflowing Feed & Expansion in the loft. The issue stemmed from a faulty hot water cylinder. Given that we have future plans to install a heat pump, we wanted to make sure that we didn’t double our costs, by replacing the tank now - only to need to replace the tank again the in future. The Premier team were very knowledgeable and helpful at recommending the work that would need to be done - and complete understood the objective for our future ambitions. Once I had accepted the quote, it only took a week before the work started. The two guys who came to do the fitting were incredibly friendly, and very professional - and they were very respectful of our house, and made sure to protect everywhere where they were working. The work took two days - there was unfortunately a small leak that occurred between the days, as a result of the work they were doing (these things happen), which left some staining on the walls downstairs. To the upmost testimony to the Premier team - they then went above and beyond to make it good - and sent round a fantastic painter and decorator - who painted the entire room for us! (In a colour of our choosing). We are very happy with the work they performed and even happier with the level of after care they provided. Highly recommended indeed.

Excellent friendly service, very professional and reasonably priced. I’d highly recommend this company for household plumbing and heating work.

When I recently asked Premier Heating to fix a minor fault they suggested that rather than me incur a callout charge, they brought forward my annual service by about a month. Sure enough, the fault was fixed when with the service. In 10 years, I have never had cause for complaint.

This my second service ( new boiler and hot water tank fitted) l could not have gone with any other company who offers the installation and following services which are excellent. The gas engineers are fantastic very polite and have have respect for your property . Steve Barnes visited today and carried out the service, a very nice polite person. Cannot recommend this company highly enough, don't go anywhere else for new systems or service. 5 star

Premier Heating replaced my broken unvented megaflow tank, plus updated pipework and valves to make safe. Andy and James, both unvented qualified engineers were young professionals, very knowledgeable, explained what they were doing and both really helpful. They finished sooner than expected although worked right through from 8.30-6.30pm leaving everything as was. Very very pleased to find a trustworthy company with conscientious engineers who know what they’re doing. I’ll certainly recommend.

We have used Premier Heating Solutions for about 10 years for our oil boiler maintenance and heating system repairs. As a company they are good to work with and give job costings up front. All the staff we have dealt with over the years have been polite, knowledgeable, clean and efficient. Premier Heating replaced our ageing boiler last week. From initial home survey through to completion everyone was great to deal with. Although the replacement boiler was the same make and model (Grant Vortex Pro System) it wasn’t a straightforward job. Both Kirk and Chris were great throughout the three days it took to complete the installation and didn’t let things get them down. I definitely recommend Premier Heating Solutions for oil boiler maintenance and replacement.

Harley and Tyler were professional prompt and tidy, and did a brilliant job. I'd especially like to mention how much we appreciate the job they did, as our location has loads of challenges relating to parking, access to parts of the building and generally wonky walls, ceilings and floors, which they just took in their stride, and were very patient about. Highly recommended.

We recently had a new boiler and associated pipework installed along with a full system power flush. Following a recommendation from a neighbour the process from start to finish was excellent and stress free. From the initial enquiry on line to a follow up conversation with Michelle in the office explaining what happens during our site visit. Zach was very informative and spent the time explaining the process from start to finish and accommodated our needs and various questions when we got the quote done at the house. On the first day of the installation both Harley and George worked very hard to get the system installed and up and running. Both were very professional and work conscious and left the home very clean. They were both very friendly and approachable. Second day of work which involved the system flush and completing the remaining installation was done by Chris who was again very professional , polite and knowledgeable. Credit to both George and Chris as we were made aware this was their first week with the company. Dealing with Premier Heating Solutions has been a joy from the start and we would highly recommend to anybody if anyone asked for recommendations on a company for a new boiler. Thank you again for all your hard work, great communication and continued support when there was a slight issue with the hot water, this was resolved efficiently and with our any problems which was much appreciated.