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Premier Heating Solutions Ltd

4.9

922 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
922 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Smooth and excellent service
Customer Service
Quality
Value
Very professional, excellent service from beginning to end.
Francesco, Berkshire Posted on 22/03/2019 , work completed 22/03/2019
Service
Customer Service
Quality
Value
Service done on boiler was prompt and professional. Trader was polite and apologised for being late.
Yvonne, Berkshire Posted on 02/05/2019 , work completed 02/05/2019
The trader replied (on 31/07/2019)
Hello Yvonne. Thanks for your feedback. We appreciate you taking the time to comment on our service.
Excellent service
Customer Service
Quality
Value
We had our boiler replaced, the work was completed on schedule and within budget. The tradesman was punctual, personable and professional at all times and the workmanship was to a very high standard. His duty of care throughout was exceptionally good and this was highlighted by him working late to ensure we had heating and hot water that evening. Overall a fantastic service and would definitely recommend.
George, Berkshire Posted on 03/04/2019 , work completed 03/04/2019
The trader replied (on 31/07/2019)
Hello George. Thank you for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job
Excellent service
Customer Service
Quality
Value
They are always professional and reliable. Give great advice too, how to keep them in good shape.
Roger, Berkshire Posted on 23/04/2019 , work completed 23/04/2019
The trader replied (on 31/07/2019)
Hello Roger. Thank you for the positive feedback. It is much appreciated.
Excellent service from start to finish
Customer Service
Quality
Value
The positive experience with Premier Heating started with a very thorough quote. Phil took his time, explained the options, listened to my questions and provided a quote. He was flexible in agreeing payment terms and adding an extra component. Rob and James arrived to do the installation work. They did a great job, very neat work, perfect match of the brickwork, and a good installation including the extra component. The boiler installation was finished in one day and Rob came back the next day for the power flush. The job was finished on time and to budget. The entire experience was positive, good clear communication from start to finish, excellent quality of work and a great team.
Customer in West Berkshire Posted on 04/06/2019 , work completed 04/06/2019
The trader replied (on 31/07/2019)
We appreciate you taking the time to comment on our service in regards to your recent boiler installation. In providing a comprehensive quotation, which listens to your specific needs you have a heating system which is tailored to your requirements. We have an experienced and talented team of engineers, who get great satisfaction in doing a first class job. We are pleased that you have had a positive experience with us and look forward to your continued custom.
Clean and tidy
Customer Service
Quality
Value
James the engineer impressed me with his knowledge of his trader, his tidiness whilst working. He kept me informed with everything he was doing requesting my opinion where necessary. James was very thorough throughout and left the job clean and tidy. He was very polite and friendly.
Christopher, Berkshire Posted on 08/05/2019 , work completed 08/05/2019
The trader replied (on 31/07/2019)
Hello Christopher. Thank you for your kind review. It is good to hear that our engineer James, explained the process and was polite and friendly. We hope we can be of service again in the future.
Very well accomplished
Customer Service
Quality
Value
Excellent, cheerful service and very well accomplished.
David, Berkshire Posted on 11/07/2018 , work completed 11/07/2018
The trader replied (on 10/10/2018)
Hello David, We are pleased that our engineer was cheerful. We hope we can be of service again in the future.
Excellent service, professional, courteous and fast
Customer Service
Quality
Value
Reasonable quote, arrived on time and provided a thorough professional and reliable service. Removed all my old boiler components and install a completely new combi system, including the replacement of the rooftop flue, reached with scaffolding. Finished well withing the estimated time and was completely problem-free. Thoroughly recommended.
Peter Posted on 01/08/2018 , work completed 01/08/2018
The trader replied (on 24/10/2018)
Thank you Peter for your positive feedback and leaving such an excellent review. The whole team work hard to provide a prompt & problem free installation.
Polite & professional
Customer Service
Quality
Value
All these young men are polite and professional. We are kept informed if they are likely to be late arriving and they always do a very professional job. Receptionist also very helpful.
C, Berkshire Posted on 10/07/2018 , work completed 10/07/2018
The trader replied (on 10/10/2018)
It is good to hear that our engineers are polite and professional, which they are encouraged to do so as part of the service we offer.
On time & a personable tradesman
Customer Service
Quality
Value
Boiler service carried out in quick time to a high standard. I retain this company because of their consistency.
Ray, Berkshire Posted on 09/08/2018 , work completed 09/08/2018
The trader replied (on 06/12/2018)
Hello Ray. Thank you for your positive feedback. It is good to hear that you appreciate our consistent good service and look forward to seeing you next year