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Premier Heating Solutions Ltd

4.9

939 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
939 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent Service again
Customer Service
Quality
Value
We had an odd issue with the hot water that Irfan was able to solve for us in a timely and efficient way. He was very polite and informed us what the problem was (three way valve not closing) and he changed it. Again we were very impressed with response both from Irfan and the office. Well done.
Customer in Berkshire Posted on 31/01/2024 , work completed 24/01/2024
The trader replied (on 06/02/2024)
Thank you for the amazing feedback! We will be sure to pass onto Rifan and our office team your kind words. All the best to you.
Boiler service
Customer Service
Quality
Value
Just wanted to let you know what an excellent job your engineer Andrew did today servicing our boiler. He represented your company extremely well. Since purchasing the boiler from Premier Heating Solutions it has been totally reliable and any dealings I have had with you have been first class. Thanks again
Customer in Oxfordshire Posted on 08/05/2024 , work completed 08/05/2024
The trader replied (on 17/05/2024)
Thank you for leaving us an amazing review! We will be sure to pass on to Andrew your kind words. Our team at Premier Heating are over the moon that you are happy with the services and we appreciate you as one of our loyal customers. All the best to you!
Brilliant
Customer Service
Quality
Value
This my second service ( new boiler and hot water tank fitted) l could not have gone with any other company who offers the installation and following services which are excellent. The gas engineers are fantastic very polite and have have respect for your property . Steve Barnes visited today and carried out the service, a very nice polite person. Cannot recommend this company highly enough, don't go anywhere else for new systems or service. 5 star
Customer in Berkshire Posted on 02/04/2024 , work completed 02/04/2024
The trader replied (on 03/05/2024)
Thank you for leaving us an amazing review! We are pleased to hear you are happy with your new boiler and hot water tank. We will be sure to pass on your kind words to Steve. We are always here to help. All the best!
Reliable as usual!
Customer Service
Quality
Value
When I recently asked Premier Heating to fix a minor fault they suggested that rather than me incur a callout charge, they brought forward my annual service by about a month. Sure enough, the fault was fixed when with the service. In 10 years, I have never had cause for complaint.
Customer in Berkshire Posted on 05/04/2024 , work completed 25/03/2024
The trader replied (on 12/04/2024)
Thank you for leaving us an amazing 5 star review! We are glad to hear that your fault has been fixed, we are always here to help if you need us. All the best!
Excellent friendly service
Customer Service
Quality
Value
Excellent friendly service, very professional and reasonably priced. I’d highly recommend this company for household plumbing and heating work.
Customer in Berkshire Posted on 08/04/2024 , work completed 26/03/2024
The trader replied (on 03/05/2024)
Hello thank you for your review! We are always here to help, thank you for choosing Premier Heating Solutions. All the best.
Highly recommended
Customer Service
Quality
Value
We had an engineer visit to service our boiler, which identified a failure which made it unsafe to use. Premier were able to schedule an appointment a few days later for the installation of a new boiler, which was completed on time and to a high standard. The engineers were very professional, arrived at the agreed times and communicated clearly throughout the installation. Our new boiler also comes with an extended warranty through Premier which gives us additional reassurance.
Customer in Berkshire Posted on 21/05/2024 , work completed 09/05/2024
The trader replied (on 23/05/2024)
Thank you for leaving us an amazing review! Our team at Premier Heating Solutions are so pleased to hear you were happy with your new boiler install. It gives us joy to hear that we met your standards and you would recommend us to your friends and family. All the best to you!
Excellent work and knowledge
Customer Service
Quality
Value
Premier Heating replaced my broken unvented megaflow tank, plus updated pipework and valves to make safe. Andy and James, both unvented qualified engineers were young professionals, very knowledgeable, explained what they were doing and both really helpful. They finished sooner than expected although worked right through from 8.30-6.30pm leaving everything as was. Very very pleased to find a trustworthy company with conscientious engineers who know what they’re doing. I’ll certainly recommend.
Customer in Berkshire Posted on 15/03/2024 , work completed 14/03/2024
The trader replied (on 22/03/2024)
Hello, thank you for your amazing review! We are happy to hear you were pleased with James and Andy's work and that you are happy with your new megaflow tank, we will pass on your positive feedback to them. We are glad you are also pleased with your new megaflow tank, we are always here to help. All the best!
Clear pricing for boiler replacement, on time and polite
Customer Service
Quality
Value
I chose Premier Heating for a boiler replacement on the basis of the competitive, clear and transparent pricing (with breakdown of cost of each element), which allowed easy comparison with quotes from other providers. Reasons for various elements of the work were explained (and I then verified) therefore building trust in the basis for the quote. The quote came in the form of a clear and easy to read/understand online document. There were some finance options, which I hadn't expected. The installation team arrived on time, completed the work in the indicated timeframe and were polite and careful not to leave a mess. I am pleased with the new boiler and sales/installation process. I would therefore recommend this company.
Customer in Berkshire Posted on 17/02/2024 , work completed 02/01/2024
The trader replied (on 01/03/2024)
Thank you so much for the glowing review! We are happy to hear you found our company's processes easy and straightforward to use. We also appreciate you taking the time out of your day to write us a review. All the best!
Excellent installation and service
Customer Service
Quality
Value
We have just had a non-vented hot water tank and water softener installed by Premier Heating. From start to finish the level of advice and service was excellent. Chris and his team of installers/fitters were friendly, considerate and worked incredibly hard. They removed the old water tanks and shower pumps and then installed new piping and hot water tank, even though it was a tight squeeze. The team, particularly Chris, listened to all our queries, answered our questions and gave us really useful advice on the next steps for the installation of a heat pump in the near future. Recommend without reservation!
Customer in Berkshire Posted on 10/10/2024 , work completed 09/10/2024
The trader replied (on 11/10/2024)
Thank you for leaving us an amazing review! We will be sure to pass onto Chris and the team your thanks. We are very pleased you are happy with your new Hot Water Tank and Water Softener and also that you chose Premier Heating Solutions :) All the best!
Boiler service - Recommended
Customer Service
Quality
Value
I've used premier heating for the last few years of boiler services and have not been disappointed so far. Spoke to the last engineer, James Mulvenna, for ages about Warhammer. James gave honest boiler advice and went above and beyond to provide a good service. Overall, recommended for a positive experience.
Customer in Berkshire Posted on 07/08/2024 , work completed 12/07/2024
The trader replied (on 09/08/2024)
Thank you for the brilliant review! We will be sure to pass on to James your fantastic feedback. We are happy to hear you was pleased with your boiler service and that you had a positive experience with us. Thank you for choosing Premier Heating Solutions, all the best!