Premier Heating Solutions Ltd

I've just had an old LPG gas boiler replaced by an electric one. Phil visited my home and talked me through the options I had to replace a ten year old LPG boiler. He was very clear and helpful, following up his visit within 24 hours with thorough and competitively priced quotes for new LPG and electric boilers. I decided on an electric one. Pete and Luke came within 10 days, removed the old boiler and re-sited and installed the new one within a day. The following day Pete returned with an electrician to connect and finish off the work and talk me through using the new controls. Pete and Luke's work was of a very high standard. They were efficient, friendly and polite. They tidied up as they worked and made sure that any rubbish or scrap materials were taken away before they left my home. I am very pleased with the quality of work and efficiency of service I have received from a friendly, professional team- from a helpful initial chat with Sue to the completion of the installation. I will not hesitate to recommend Premier Heating to my family and friends.

Initial visit from Premier Heating provided us with a very thorough assessment of our current heating system, and recommended the most appropriate system boiler as well as ancillary products such as power flush. We appreciated the promptness of response. The installation was on the dates we requested and was done by two heating engineers. They were knowledgeable and courteous and explained what needs to be done and in what order. The installation was completed on time and was very professionally executed. Waste products and the old boiler were removed very quickly the same day just as the installation engineer was leaving the house. Apart from the initial quotation and the installation, one additional point to note was the efficiency of the office administration who kept us updated by email and text message of the dates of installation and the time and names of the staff attending. Overall, the service provided was exceptional taking all aspects from start to completion.

Premier Heating Solutions were recommended to me by several of my neighbours, following which I used them to convert my old conventional central heating system to a Combi boiler system. Phil inspected and took time to listen to my requirements and queries before making his recommendations. He was knowledgeable and was very helpful and prepared a detailed quotation immediately. I had confidence in his recommendations and proceeded. The installation was carried out by James, who was professional throughout. He was polite, neat and took immense care with all his work. His priorities were to ensure that the job was carried out to the highest standard and that I was entirely satisfied, no matter if it took up more of his time. I have used many skilled tradesmen and engineers over the years with my work as a Chartered Surveyor, and James is up there with the best of them. Certainly he is the best that has ever worked in my house. These are high praises, to the extent he may be embarrassed, but they are completely deserved. I have no hesitation in recommending Premier Heating, who are a very friendly and professional firm.