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Premier Heating Solutions Ltd

4.9

943 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
943 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Premier Heating
I've just had a new boiler fitted and a power flush done and like to go on record to thank the whole team at Premier for doing a job well done. They were on time, tidy in appearance, polite and 2friendly. Any questions I had was answered professionally and courteously. The job was done within the time frame and expediently. I'm very well satisfied with the whole experience
Dave B in Berkshire Posted on 04/07/2023 (Reviewer did not use service)
The trader replied (on 11/07/2023)
Hi Dave Your review has really made our company very proud. We are happy that all your questions were answered and that the job was done to your satisfaction. All the best to you Dave! Thank you again.
Fantastic
Customer Service
Quality
Value
The service received from Premier Heating was fantastic with whoever I dealt with. Andy was great from start to finish! He attended to service my boiler and found it not working to its full potential, raised a very competitive fixed price quotation and re-attended to fit the part. They also offer a premier club membership with amazing benefits! A great company who really do care for their customers and the local community.
Customer in Hampshire Posted on 25/06/2023 , work completed 14/06/2023
The trader replied (on 11/07/2023)
Thank you for such a positive review and your kind words about our services and our team. We really appreciate customers like yourself. We are always here to help! Many thanks.
Forget the rest Premier Heating are the best
Customer Service
Quality
Value
We had a new boiler fitted by a team of expert engineers. Thanking Carl, Andy and Tom very much for their professional installation.Various unexpected problems occurred which they rectified in a most professional way. I would thoroughly recommend Premier Heating Solutions to anyone that is considering any kind of central heating system.
Customer in Berkshire Posted on 08/06/2023 , work completed 07/06/2023
The trader replied (on 11/07/2023)
Hi there, Thank you so much for leaving us a lovely review. We are so happy you are satisfied with Carl, Andy and Toms work, we will make sure we pass this news onto them. All the best to you!
Friendly, professional and excellent quality
Customer Service
Quality
Value
I couldn’t be more happy with the team who completed our work. We had a new boiler installed, new hot water tank and pretty much a completely new system piped in. The team who performed the job were polite, friendly and professional. They did an excellent job, explaining what they were doing and why and consulting us every step of the way. I’ll definitely be using them again
Customer in Berkshire Posted on 19/05/2023 , work completed 19/05/2023
The trader replied (on 23/05/2023)
Thank you for your wonderful review, feedback like this means a lot to us. We're happy to hear your installation went smoothly, we will pass your comments onto the team and look forward to working with you in the future.
Brilliant experience
Customer Service
Quality
Value
We had a new boiler installed. The service the engineer and his relevant colleagues gave us was second to none. Carl, the lead guy, at all times kept us informed on what and why a particular action was being completed. The electrician concisely explained the new thermostat system and the roofers just efficiently got on with what was required. Carl was approachable and friendly and cleaned up impeccably at the end of the installation. Well done and thank you.
Denise in Berkshire Posted on 12/05/2023 , work completed 12/05/2023
The trader replied (on 18/05/2023)
Hi Denise, Thank you so much for your wonderful review of your new boiler installation. We will certainly pass your lovely comments onto Carl and his colleagues. Reviews like this really do mean a lot to us.
Couldn't be happier
Customer Service
Quality
Value
Thank you to Tommy for installing my new boiler, no issues of problems. In fact I'd say went above and beyond.
Angela in Berkshire Posted on 06/04/2023 , work completed 06/04/2023
The trader replied (on 23/05/2023)
Hi Angela, Thank you for your 5-star review, great to hear Tommy went above and beyond.
Brilliant service
Customer Service
Quality
Value
All the staff are very polite and helpful in the office and in the field. Just had my annual service , engineers always respectful and very polite. Would highly recommended Premier Heating Solutions, first class DT
Customer in Berkshire Posted on 24/02/2023 , work completed 24/02/2023
The trader replied (on 09/03/2023)
Thank you so much for your 5-star review, it's our pleasure to help with your annual service.
Leaking towel rail
Customer Service
Quality
Value
Big thumbs up for Andy. Brilliant job, very efficient, fast and thorough. He has done two jobs for us and each time has been excellent. He leaves no mess, shoes off without being asked and is polite and careful. No hesitation in recommending.
Michael in Berkshire Posted on 25/11/2022 , work completed 25/11/2022
The trader replied (on 09/03/2023)
Hi Michael, Thank you for taking the time to leave us a wonderful review, Andy will be thrilled with your kind words.
Excellent from quotation to completion
Customer Service
Quality
Value
The company's systems, processes and communications are excellent as are the staff involved in developing and implementing their proposed solution. We needed a new heating and hot water system because our old oil boiler finally gave up the ghost. Zach scoped the work and devised a new gas system for us including a new hot water tank and a smart thermostat. The removal of the old system and the installation of the new one was carried out by James assisted by Scott. They did exemplary work. Their approach was thoughtful, intelligent and thorough. Even the work which will remain hidden was carried out carefully, neatly and with ease of maintenance in mind. The resulting system is working beautifully and I have no hesitation in recommending the company.
Ian in Oxfordshire Posted on 21/11/2022 , work completed 16/11/2022
The trader replied (on 09/03/2023)
Hi Ian, Thank you for your wonderful review, we will be passing on your kind words to all the team members involved in your new boiler installation.
Boiler Replacment
Customer Service
Quality
Value
Excellent installation no fuss or hassle.quoted two days work and completed on time.Matthew the engineer was a first class tradesman.Would throughly recommend this company and their quotation was extremely competitive. Communication at all times from the manager was very good prior to installation.
Customer in Oxfordshire Posted on 03/10/2022 , work completed 20/07/2022
The trader replied (on 09/03/2023)
Feedback like this means a lot to us, we're happy to hear that your installation went smoothly with no fuss.