Endorsed by Which?

Premier Heating Solutions Ltd

4.9

922 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
922 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
New oil fired boiler.
Customer Service
Quality
Value
We are very pleased with our new boiler installation. It has been a very positive experience from inital enquiry through to completion. The installation has been carried to a high standard and works well, all due to the excellent workforce who are a credit to the company. We would highly recommend Premier Heating without any hesitation.
Richard Posted on 25/05/2020 , work completed 21/05/2020
Replace gas boiler and hot water cylinder
Customer Service
Quality
Value
The heating system in this newly acquired house needed work on it. The contractor gave sound advice on what was necessary, and subsequently provided a very competitive price. They had previously done work for my son who spoke highly of them. I am very pleased with the work, and am confident the new installation will give the heat and quietness to be expected. Billy, the engineer who did the work, was a pleasure to have about the house and is a great ambassador for the company.
Gordon Posted on 12/06/2020 , work completed 24/02/2020
Excellant service
Customer Service
Quality
Value
I am really impressed with Premier Heating Solutions. From first enquiries to the boiler being fitted the service was excellant. Billy my engineer kept me informed throughout the work answering all my queries in a knowledgable manner. Very pleased with all aspects of the boiler work done. I highly recommend them
Customer in Reading Posted on 03/07/2020 , work completed 02/07/2020
Reliable and Knowledgeable
Customer Service
Quality
Value
We have used Premier Heating for a number of years. The services they have provided are as follows: Approx 10 years of servicing the Gas Boiler including supply and fitting of a new boiler. About 1/2 dozen of repairs due to leaks in the system (none of them apparent at time of service) Advice about hot water useage in the house. The rates are competitive, there was never a return trip required, and engineers and staff always friendly and helpful.
Doug in West Berkshire Posted on 05/09/2020 , work completed 03/09/2020
Excellent installation of a complete replacement heating system
Customer Service
Quality
Value
After our old heating system failed we took the decision to completely replace the system including the hot water cylinder. From the very beginning the team of engineers were polite, efficient, tidy and caring. Throughout the six days of work they kept us fully informed of what was going to be happening. This enabled us to keep to separate rooms in our house to enable them to work safely and efficiently. I particularly liked the fact that we would receive an Email informing us of the engineer(s) who would be attending on a daily basis (on one day we had a team of five engineers working on the system).
Customer in Hampshire Posted on 16/04/2021 , work completed 15/04/2021
An oversight sorted.
Customer Service
Quality
Value
We were used to a call from our plumber who fitted our Boiler a few years ago for its annual service. When he retired we lost the reminder process until I came across the need again by accident. Fortunately, I had the e-mail of a plumber who now works for Premier Heating who arranged for a visit from a member of their team. Steve came and did a first class job , quick, clean and a nice guy as a bonus. We immediately booked him to complete fitting of Thermostats to all the necessary radiators. He completed this satisfactorily, despite having to deal with some long-established pipework. He'd be welcome back any time it's necessary. Super service from the Company.
Ian in Oxfordshire Posted on 21/04/2021 , work completed 21/04/2021
Boiler service & Safety Inspection
Customer Service
Quality
Value
Appointment was on time, the engineer was very dilagent with all his test. This was the first service after the boiler was installed by Premier a year ago. No complaints.
Customer in Oxfordshire Posted on 02/11/2021 , work completed 26/10/2021
New boiler and heating system upgrade
Customer Service
Quality
Value
Five stars, the original quote was very clear and detailed. Gave a twelve year guarantee on the boiler. Gave us lots of information on the options available, at the point of quoting, which we found very helpful in decision making.
Which? Trusted Traders Consumer Posted on 03/02/2022 , work completed 03/02/2022
The trader replied (on 09/03/2023)
Thank you for your 5-star review regarding your new boiler installation, we really appreciate you taking the time out of your day to do this. The 12-year guarantee we provide for your new boiler really is peace of mind for you.
Excellent service from A to Z
Customer Service
Quality
Value
The service I received from Premier Heating Solutions was amazing. Right from the initial quote which was clearly broken down, through to the install, everything was handled professionally and on time. We had a new boiler fitted by Aaron who was excellent, really knowledgeable and efficient - exceptional. I would 100% recommend using this company - they do exactly what they say they are going to do - a rare find nowadays!
Customer in Oxfordshire Posted on 30/05/2022 , work completed 27/05/2022
The trader replied (on 09/03/2023)
Wow! thank you for your amazing review regarding the installation of your new boiler. It gives potential customers more confidence in using Premier Heating Solutions so reviews like yours really means the world to us.
Premier Heating
I've just had a new boiler fitted and a power flush done and like to go on record to thank the whole team at Premier for doing a job well done. They were on time, tidy in appearance, polite and 2friendly. Any questions I had was answered professionally and courteously. The job was done within the time frame and expediently. I'm very well satisfied with the whole experience
Dave B in Berkshire Posted on 04/07/2023 (Reviewer did not use service)
The trader replied (on 11/07/2023)
Hi Dave Your review has really made our company very proud. We are happy that all your questions were answered and that the job was done to your satisfaction. All the best to you Dave! Thank you again.