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Premier Heating Solutions Ltd

4.9

943 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
943 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Boiler Service
Customer Service
Quality
Value
Really pleased with Premier Heating. They installed a new gas boiler and upgraded the central heating system about 8 years ago for us and we have been using Premier Heating ever since to service the boiler. They are excellent in every way.
Customer in Reading Posted on 04/03/2021 , work completed 01/03/2021
New tap
Customer Service
Quality
Value
This is the first time we have used Premier as our previous plumber is retiring. The task was to fit a new kitchen tap so I was a little worried we would not get much attention as it is a small job. They were excellent - the plumber went out of his way for us. He had to go to a plumbers merchant to get an adapter as we had bought a Groehe (European not UK sizing). Despite that we were not charged extra. The pre-visit communication was also excellent.
Customer in Oxfordshire Posted on 15/02/2021 , work completed 09/02/2021
Very good service
Customer Service
Quality
Value
On calling Premier Heating Solutions Sue was very helpful. Callum the plumber arrived and did an excellent job. He was very quick and efficient. The cost of the job was as quoted. Very pleased with the service. I would highly recommend the Company and will be using them again myself.
Customer in West Berkshire Posted on 31/01/2021 , work completed 18/01/2021
A thoroughly pleasing experience, replacing a boiler with a new sealed system and new radiator valves, etc...
Customer Service
Quality
Value
From the initial contact, to the quotation (which was lower than the others), and to completion, the whole experience was an absolute pleasure. The quotation was immediate, the installation on the dates we agreed, by James and his colleagues, who arrived punctually, worked really hard until 5pm each day, always with a smile and politeness. The standard of work was excellent and the job was left clean and tidy. The invoice was exactly as agreed. Altogether a very pleasant experience.
Customer in Wokingham Posted on 29/01/2021 , work completed 28/01/2021
First Annual Service
Customer Service
Quality
Value
Our new boiler has been working perfectly since it was fitted by Premier Heating Solutions last March and has now very efficiently received its first service by Steve. He also very kindly looked at the gas fire and established that we need to contact a service engineer for it. A very satisfactory visit, thankyou.
Customer in West Berkshire Posted on 29/01/2021 , work completed 21/01/2021
New boiler, hot water tank, and eight radiators with hive
Customer Service
Quality
Value
Calum and his team completed all work in the time specified and all his team were extremely hard-working. All work has been completed to a high standard with minimal inconvenience. We are very happy with the installation and would highly recommend PHS.
Customer in Wokingham Posted on 25/01/2021 , work completed 25/01/2021
Installation of oil fired boiler
Customer Service
Quality
Value
Required a new boiler prior to Christmas as a result of old boiler leaking water. A very comprehensive on site inspection was carried out and managed to get work scheduled for 21/22/23 December. All four engineers who were involved in the installation were very professional and customer friendly. Work was carried out to schedule with minor chimney cementing work delayed to 31st due to weather. Overall an excellent experience.
Customer in West Berkshire Posted on 31/12/2020 , work completed 30/12/2020
A very professional installation of a completely new central heating system
Customer Service
Quality
Value
We were very impressed by Premier Heating Solutions. Their price was competitive and the quality of the work done was high. They worked hard to install our new Worcester Bosch boiler and a complete set of pipes and radiators (as we had warm air heating before). They installed all the new equipment before switching off our old system, so we had a very short period of time without heat (during the day) and never ran out of hot water. They removed the large old boiler and checked that the new system was running. They then returned the following afternoon for a few minor details and a check on the system. It is all working well and we are very happy. There is a great 12 year guarantee on the boiler too.
Customer in Oxfordshire Posted on 18/11/2020 , work completed 17/11/2020
Very Professional Efficient Job
Customer Service
Quality
Value
PHS serviced our old boiler for several years doing an excellent job. They were quick to respond to any problems we had with our aging system. At the annual service this year they identified that our old boiler was on its last legs and able to respond quickly to advise us of the work required and get us a quote of a replacement. The work, which included the new boiler replacement, gas pipework adjustment and condensate pipework installation to suit , a new circulation pump, magnetic protection and a replacement radiator was completed within two days. Both Calum, who has completed the service, and James who undertook the installation were pleasant, knowledgeable and tidy workers. I have no hesitation in recommended them to others.
Customer in West Berkshire Posted on 06/10/2020 , work completed 06/10/2020
Professional as always
Customer Service
Quality
Value
This is a very professional company, not the cheapest, although their boiler service charge is reasonable. Capable friendly engineers, who all seem to be called James, with a robust back office providing slick administration. Would recommend without reservation.
Customer in West Berkshire Posted on 02/10/2020 , work completed 02/10/2020