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Premier Heating Solutions Ltd

4.9

951 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
951 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Professional and considerate
Customer Service
Quality
Value
This is the second time Premier have serviced my boiler and the service engineer came on time and was very courteous and professional.
Judith, Berkshire Posted on 23/04/2018 , work completed 23/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for your review, Judith. It's very much appreciated. Premier Heating Solutions.
Friendly And Professional
Customer Service
Quality
Value
The engineer arrived on time and was friendly, knowledgeable and professional.
Ian, Berkshire Posted on 13/04/2018 , work completed 13/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for the review of your experience Ian. It's very much appreciated. Premier Heating Solutions.
Excellent
Customer Service
Quality
Value
The team could not have been better. I was dreading the disruption & mess & they made a really good job of it & cleared up well. All excellent team.
Christine, Berkshire Posted on 08/05/2018 , work completed 08/05/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for taking the time to review us Christine and thank you for the lovely feedback. Premier Heating Solutions.
Fantastic service
Customer Service
Quality
Value
Installed new oil tank, boiler and water cylinder. Could not fault service or staff - very professional.
Adam, Berkshire Posted on 14/05/2018 , work completed 14/05/2018
Recommended
The trader replied (on 25/06/2018)
Thank you for your great feedback Adam.
Excellent!
Customer Service
Quality
Value
It has been a pleasure to deal with Premier Heating, from the initial telephone call (following a recommendation from a friend) through the prep estimators visit through to the excellent tea - today fitting the boiler.
Roger, Berkshire Posted on 26/04/2018 , work completed 26/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for the great feedback Roger. Premier Heating Solutions.
My review
Customer Service
Quality
Value
Service carried out quickly and efficiently.
Denis, Berkshire Posted on 17/05/2018 , work completed 17/05/2018
Recommended
The trader replied (on 27/06/2018)
Thank you for the positive feedback. See you next year for another boiler service.
Prompt/professional.
Customer Service
Quality
Value
Boiler serviced. Also had reported very tiny leak from hot water pipe - this was successfully sorted out.
Jackie, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Thank you for the review of your experience Jackie
My review
Customer Service
Quality
Value
Excellent service. Great knowledgeable engineers.
Afzal, Oxfordshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Thank you for your positive feedback Afzal
Very good job
Customer Service
Quality
Value
Premier Heating Solutions were employed to remove an old boiler, fit a new boiler (in a different position) and to reposition a radiator. All done with a minimum of fuss. Good job!
Leslie, Berkshire Posted on 26/04/2018 , work completed 26/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for the feedback, it's very much appreciated.
Friendly and professional
Customer Service
Quality
Value
Work done efficiently and tidily. All questions answered clearly, Arising issues have been explained and I am confident they will be resolved in the agreed time frame. Nice guys!
Esta, Berkshire Posted on 10/08/2018 , work completed 10/08/2018
Recommended
The trader replied (on 06/12/2018)
Hi Esta. Thank you for your great feedback in regards to your recent boiler installation. We encourage all our engineers to give clear details with the customer about any issues they find on installing the boiler.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.