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Premier Heating Solutions Ltd

4.9

922 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
922 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Engineers were great
Customer Service
Quality
Value
The installation of the new boiler was done on time and all work done to a high standard. Sales team were excellent (not pushy sales tactics) and the ops team were extremely communicative. All the engineers were great and we greatly enjoyed their company while they were there.
Joseph, Berkshire Posted on 09/07/2018 , work completed 09/07/2018
The trader replied (on 10/10/2018)
Thank you Joseph for your kind review, regarding your boiler installation. The whole team pride ourselves on offering a great customer service and doing a first class job.
easily (good) & courteous
Customer Service
Quality
Value
Boiler serviced. Gave me information about running heating once a month for 15 minutes during summer.
Margaret, Berkshire Posted on 23/07/2018 , work completed 23/07/2018
The trader replied (on 19/10/2018)
Hello Margaret. We are pleased that our engineer gave a great service and offered useful advice to keep your boiler running through-out the year
Very professional
Customer Service
Quality
Value
Office rang prior to visit, very professional gentleman named Brian serviced my boiler. Very polite and courteous, prompt, very efficient service from this company and individual.
Jennifer, Berkshire Posted on 15/08/2018 , work completed 15/08/2018
The trader replied (on 06/12/2018)
Thank you Jennifer for your positive feedback in regards to your recent experience with Premier Heating. We are pleased that you had a efficient service from both the office and the engineer. Look forward to seeing you again
Excellent service.
Customer Service
Quality
Value
Needed a cast iron radiator installed. The engineer they sent round arrived on time, was courteous throughout, and was extremely helpful with any queries I had. We have an exposed wooden floor, but David managed to get to all the pipework without having to cut any. I'm sure this was more awkward for him but we really appreciate the effort he went to. Very professional service and will be using them again without hesitation.
Ciaran, Berkshire Posted on 10/09/2018 , work completed 10/09/2018
Top quality boiler installation.
Customer Service
Quality
Value
Replacement of boiler with new combi - very well organised, professional, helpful, efficient and excellent job done.
Jonathan, Berkshire Posted on 04/09/2018 , work completed 04/09/2018
Very professional job
Customer Service
Quality
Value
Very friendly and efficient job thoroughly professional at all times.
Peter, Berkshire Posted on 25/07/2018 , work completed 25/07/2018
The trader replied (on 19/10/2018)
Thank you for your great review, Peter. It is much appreciated.
Professional engineers and great service
Customer Service
Quality
Value
I had to replace my old hot-water cylinder and conventional boiler. I invited Premier Heating Solutions to my house for a quote and that was by far the most accurate and competitive among the other providers. Price and schedule agreed via email, great communication. The work was completed as per the agreed schedule, and despite some delay in delivering the new items (boiler and hot water cylinder), the two engineers managed to stay longer to make sure we had hot water for the night. The following day the work was completed with power flush and we are absolutely pleased with the final result and the service throughout the process.
Fabrizio Assennato Posted on 01/10/2018 , work completed 01/10/2018
My review
Customer Service
Quality
Value
Prompt and professional
Margaret, Berkshire Posted on 30/08/2018 , work completed 30/08/2018
Excellent service
Customer Service
Quality
Value
Premier installed a complete new heating system into our house. I wouldn't hesitate in recommending them and will always be using them in the future. They were professional, very tidy, communicated well and we are extremely happy with the finish of the job. They explained everything clearly and gave a very clear quote which they stuck to. Also, all engineers very friendly and respectful, didn't mind having them in the house for days.
Nicola, Berkshire Posted on 24/09/2018 , work completed 24/09/2018
Boiler service
Customer Service
Quality
Value
Serviced my boiler. As far as I can tell the job was done satisfactory. Engineer polite, helpful, professional.
Paul, Berkshire Posted on 24/10/2018 , work completed 24/10/2018