Premier Heating Solutions Ltd

We were very impressed with Premier heating Solutions, from our first contact with the company. Phil explained his recommendations very clearly and we received a quotation that same evening. Questions were answered clearly and comprehensively. Ollie arrived on the day of installation promptly and was very polite. He worked very hard, neatly and tidily. All waste materials were collected just as he was finishing. It is great to know that such efficient companies still exist, we cannot recommend them highly enough.

I required a new boiler and searched the internet for local boiler company reviews. I got 4 quotes and checked the latest reviews. Premier Heating were not the cheapest but had great reviews and explained all the options available and how much each version would all cost. I opted for them and agreed a date that suited me as I am still working. The engineer was a young man called James who was exceptionally professional and polite throughout the task. The task was completed as per the schedule and at the original price quoted even though James had to return on a third day to fit an additional part that was identified during the original installation but at no extra cost. The task was not straight forward as I had agreed some minor alterations. James conducted all of the work to a very high standard and refused our assistance in cleaning up on completion doing it all himself. I have highly recommend Premier Heating Solutions to all of my family and friends and would certainly use again, if I required this type of service.

Premier Heating Solutions replaced an existing very old oil boiler with a new Worcester Bosch gas boiler. Very happy with the quality of the the work that was done and the friendly and professional manner of Callum who did the bulk of the work. He worked through a number of minor hiccups in a very professional manner and because Premier are not just a one man operation he could call in other colleagues to help to ensure the installation was completed on time. In particular, James came up with a very neat solution as to where to position the soak-away for the boiler condensate! I would definitely recommend Premier to anyone considering replacing their boiler.

Thank you for a very professional job. Good communication from the company and prompt service. Mr Davies, the installation engineer was considerate and helpful. Very happy with the new Worcester boiler.

From the initial contact, to the quotation (which was lower than the others), and to completion, the whole experience was an absolute pleasure. The quotation was immediate, the installation on the dates we agreed, by James and his colleagues, who arrived punctually, worked really hard until 5pm each day, always with a smile and politeness. The standard of work was excellent and the job was left clean and tidy. The invoice was exactly as agreed. Altogether a very pleasant experience.

On calling Premier Heating Solutions Sue was very helpful. Callum the plumber arrived and did an excellent job. He was very quick and efficient. The cost of the job was as quoted. Very pleased with the service. I would highly recommend the Company and will be using them again myself.

I have been using the company for several years which speaks for itself. They are consistently reliable professional and good to communicate with. Looking at the job done yesterday which was to replace 3 toilet pans and covers they turned up on time, took all the measures needed to protect the carpets, took all the time needed to remove the old sealant (difficult and time-consuming) and cleaned up thoroughly. Both engineers (one an apprentice) were polite and communicative. In summary a top class experience. In addition the company had previously spent a lot of time and resource to find replacement pan seats and covers for the old toilet pans. None of the right size could be located which was my expectation but the fact that the company did extensive research was typical of their normal high standards.

We were very pleased and satisfied with the professional service provided by the engineers, Oli and Carl and the “back up team” We are very happy with the installation. We would happily recommend your company at any time. Thank you