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Premier Heating Solutions Ltd

4.9

939 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

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4.9
939 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Moving location of boiler and new installationl
Customer Service
Quality
Value
Harley and Tyler were professional prompt and tidy, and did a brilliant job. I'd especially like to mention how much we appreciate the job they did, as our location has loads of challenges relating to parking, access to parts of the building and generally wonky walls, ceilings and floors, which they just took in their stride, and were very patient about. Highly recommended.
Customer in Oxfordshire Posted on 27/02/2024 , work completed 27/02/2024
The trader replied (on 01/03/2024)
Thank you for the amazing review! We will be sure to pass on to Harley and Tyler your positive feedback about their work. We are happy to hear you were pleased with your new boiler and the hard work our engineers put into installing it. We are always here to help if you need us. All the best!
Professional throughout
Customer Service
Quality
Value
The experience with Premier Heating Solutions lived up to previous reviews. Professional work and consideration when working re cleanliness etc. I will definitely use this company for on going work. I will remain a loyal customer for future contracts. John A. S.
Customer in Reading Posted on 23/09/2020 , work completed 09/09/2020
First Annual Service
Customer Service
Quality
Value
Our new boiler has been working perfectly since it was fitted by Premier Heating Solutions last March and has now very efficiently received its first service by Steve. He also very kindly looked at the gas fire and established that we need to contact a service engineer for it. A very satisfactory visit, thankyou.
Customer in West Berkshire Posted on 29/01/2021 , work completed 21/01/2021
A thoroughly pleasing experience, replacing a boiler with a new sealed system and new radiator valves, etc...
Customer Service
Quality
Value
From the initial contact, to the quotation (which was lower than the others), and to completion, the whole experience was an absolute pleasure. The quotation was immediate, the installation on the dates we agreed, by James and his colleagues, who arrived punctually, worked really hard until 5pm each day, always with a smile and politeness. The standard of work was excellent and the job was left clean and tidy. The invoice was exactly as agreed. Altogether a very pleasant experience.
Customer in Wokingham Posted on 29/01/2021 , work completed 28/01/2021
New tap
Customer Service
Quality
Value
This is the first time we have used Premier as our previous plumber is retiring. The task was to fit a new kitchen tap so I was a little worried we would not get much attention as it is a small job. They were excellent - the plumber went out of his way for us. He had to go to a plumbers merchant to get an adapter as we had bought a Groehe (European not UK sizing). Despite that we were not charged extra. The pre-visit communication was also excellent.
Customer in Oxfordshire Posted on 15/02/2021 , work completed 09/02/2021
Boiler Service
Customer Service
Quality
Value
Really pleased with Premier Heating. They installed a new gas boiler and upgraded the central heating system about 8 years ago for us and we have been using Premier Heating ever since to service the boiler. They are excellent in every way.
Customer in Reading Posted on 04/03/2021 , work completed 01/03/2021
Very professional
Customer Service
Quality
Value
Premier Heating Solutions were recommended to me by several of my neighbours, following which I used them to convert my old conventional central heating system to a Combi boiler system. Phil inspected and took time to listen to my requirements and queries before making his recommendations. He was knowledgeable and was very helpful and prepared a detailed quotation immediately. I had confidence in his recommendations and proceeded. The installation was carried out by James, who was professional throughout. He was polite, neat and took immense care with all his work. His priorities were to ensure that the job was carried out to the highest standard and that I was entirely satisfied, no matter if it took up more of his time. I have used many skilled tradesmen and engineers over the years with my work as a Chartered Surveyor, and James is up there with the best of them. Certainly he is the best that has ever worked in my house. These are high praises, to the extent he may be embarrassed, but they are completely deserved. I have no hesitation in recommending Premier Heating, who are a very friendly and professional firm.
Customer in Oxfordshire Posted on 10/01/2020 , work completed 10/01/2020
Boiler installation
Customer Service
Quality
Value
Arrived on time extremely good and sociable installers. One worked for 12 hours nonstop to complete an excellent job. Would strongly recommend them in every way. Well done !
Customer in West Berkshire Posted on 29/02/2020 , work completed 28/02/2020
New boiler
Customer Service
Quality
Value
Very professional work, the installer was courteous and answered any questions I had. The site was left clean and tidy with all rubbish removed. Good job, no complaints.
Customer in Reading Posted on 11/08/2020 , work completed 04/08/2020
Great service for boiler installation
Customer Service
Quality
Value
Thank you for a very professional job. Good communication from the company and prompt service. Mr Davies, the installation engineer was considerate and helpful. Very happy with the new Worcester boiler.
Customer in Reading Posted on 27/08/2020 , work completed 20/08/2020