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Premier Heating Solutions Ltd
Opening Hours
Today - 09:00–17:30
- Monday 09:00–17:30
- Tuesday 09:00–17:30
- Wednesday 09:00–17:30
- Thursday 09:00–17:30
- Friday 09:00–17:30
- Saturday - Closed
- Sunday - Closed
About
From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.
From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.
Why customers choose us:
- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler servicing
- Radiators and central heating
- Gas safety testing and inspection
- Boiler repair
- Power flushing
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
More Services
- lpg
- vaillant
- worcester
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
922 reviews
Recommended
Recommended
by 100% of customers
Sort by
Quick response, quick repair
Customer Service
Quality
Value
On 2/9/21, we awoke to no hot water. I rang Premier Heating at 8.45 am and left a message on their answerphone. At 11.40 am, with apologies for the delay, Vicky rang to arrange a visit from an engineer. The deal was that the engineer would make a diagnostic visit for £70 + VAT. If he could resolve the problem at the same time, the above fee would be waived in favour of a fee for correcting the fault - also £70 + VAT as no spare parts were needed. The engineer was booked to come between 3.0 and 5.0 pm the same day. He arrived at 3.01 pm with an attendant apprentice. By 3.40 pm, the problem was solved, backed up by checking the central heating system as well as the hot water supply. One could hardly ask for better service.
Customer in West Berkshire
, work completed
Recommended
Replace boiler
Customer Service
Quality
Value
Excellent service, really pleasant polite team that tackled an ancient boiler and system quickly and efficiently
Customer in Hampshire
, work completed
Recommended
New boiler installation
Customer Service
Quality
Value
Callum did a first rate job with great attention to detail. He was happy and friendly even though the garage where he was working was freezing. Everything was left clean and tidy. Could not be faulted. The whole company needs to be commended for their professionalism and work ethics. From my first phone enquiry to the finished job they were all nothing but responsive and helpful. Why are there not more companies like this?
Customer in
, work completed
Recommended
Rubbish!
Booked my first appointment with this company and was advised the appointment was between 7am and 1pm. I received regular emails about the booking, reminding me of it and to be sure to let them know if I need to cancel. I get up at 6.00am, having made arrangements to stay at home for the day, remove all the aesthetic housing and clear a works area. At nearly 10am I receive a call from Helen, "unfortunately your engineer is sick and won't be coming, I'd like to schedule another day" Really? No apology and the arrogant assumption I would like to have another let down like today is not the way to do business.
Customer in Oxfordshire
(Reviewer did not use service)
Fanatastic company, great customer service
Customer Service
Quality
Value
I was impressed from the minute I made an email enquiry about replacing a faulty shower pump. A very professional website and team of colleagues both in the office and in the field. I received an almost immediate response with an outlined quote and online ability to agree the quote. The cost was not the cheapest but you pay for quality and this firm has definite quality - the quote was the price I paid. I only wish that I had discovered this company before now. I had to telephone several times and spoke to Steve, Rich and Helen all of whom were friendly, professional, patient and very reassuring. I was very impressed with everyone's 'can do' approach . I had to have several visits over a couple of weeks (as the result of a manufacturer sending two faulty replacement shower pumps and insisting on alterations to pipework) and nothing was too much trouble. I cannot commend Andy highly enough and Carl too, both gave clear explanations of what was being done and went the extra mile answering all of my many questions. A thank you also to Neil who helped with communication with the pump manufacturer and Steve too who also did work as part of the job. Everyone left the area clean and clear of debris and very respectful of my pale carpet. I highly recommend Premier Heating Solutions and I have already told friends about them. I will not hesitate to contact them when my boiler needs replacing .
Customer in Berkshire
, work completed
Recommended
Additional hot water delivery.
Customer Service
Quality
Value
I have used Premier Heating on numerous occasions and always found them to be excellent. Yesterday Carl came to install an additional hot water delivery to the kitchen sink. A task not quite as straightforward as it sounds. Suffice to say he persevered and overcame the problems being cheerful and friendly all throughout. Thank you Carl.
Customer in Berkshire
, work completed
Recommended
Replacement of under floor central heating pipework.
Customer Service
Quality
Value
Having had a bad leak under the floor due to inferior pipework, we needed the pipes replacing quickly before the insurance company replaced the flooring. A representative from Premier Solutions arrived promptly on the Monday morning and the work was done on the Friday. An engineer worked tirelessly from 9 - 5 and the work done was excellent and done to high standard. Unfortunately, our heating system had developed a problem, having been drained and not used for months, which the engineer was not able to rectify, but the following day a heating engineer arrived and after several hours of patient work, the heating system was restored. Thank you Premier Heating Solutions Ltd.
Customer in Berkshire
, work completed
Recommended
Premier Service!
Customer Service
Quality
Value
I have used Premier Heating Solutions before, and had no hesitation to go back to them again. After a boiler failure at home, the team managed to squeeze me in to solve my lack of heating and hot water in the middle of December. The office team, the quote team, and the plumbers are all friendly and approachable, listen to your needs and ultimately deliver a first class service. The plumbing team were on time, tidy, friendly and achieved the job exactly as I would have hoped. Don’t hesitate to use them, you’ll be glad you did.
Customer in Hampshire
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
Had a new boiler fitted at very short notice as we had no heating - we were booked in within 2 days of calling. The work was completed over two visits and all three engineers were fantastic - Billy, Karl and Anthony. Professional, friendly and tidy. Very pleased with the work.
Customer in Berkshire
, work completed
Recommended
Fantastic service and lovely people.Highly recommended,A+++++
Customer Service
Quality
Value
I don't normally leave reviews but really wanted to here. Premier Heating Solutions replaced my old boiler with a new combi - boiler and I can't recommend them highly enough. A really professional and friendly service from the first contact through a few phone calls to check details to a first class installation carried out with a minimum of fuss and a follow up call to make sure I was 100% happy. So pleased to have chosen this company, you're in good hands at every stage. Thank you so much !
Customer in Berkshire
, work completed
Recommended