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Endorsed by Which?
Premier Heating Solutions Ltd
Opening Hours
Today - 09:00–17:30
- Monday 09:00–17:30
- Tuesday 09:00–17:30
- Wednesday 09:00–17:30
- Thursday 09:00–17:30
- Friday 09:00–17:30
- Saturday - Closed
- Sunday - Closed
About
From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.
From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.
Why customers choose us:
- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler servicing
- Radiators and central heating
- Gas safety testing and inspection
- Boiler repair
- Power flushing
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
More Services
- lpg
- vaillant
- worcester
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
922 reviews
Recommended
Recommended
by 100% of customers
Sort by
Unvented Cylinder Inspection
Professional service. Arrival on time, good communication with the office and service techician. Comprehensive explanations to all our questions.
Customer in Berkshire
(Reviewer did not use service)
Recommended
Annual Boiler Service
Customer Service
Quality
Value
A few days before the annual Boiler Service a leak developed. When the engineer Steve Barnes arrived, I explained the fault and he investigated and was able to fix the leak by replacing the faulty module and continue to complete the boiler service. This meant that an extra call out was not necessary to fix the leak which he did not know about before arriving and therefore a very satisfactory outcome with the boiler leak being fixed and the annual service completed.
Customer in Berkshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
We had an engineer visit to service our boiler, which identified a failure which made it unsafe to use. Premier were able to schedule an appointment a few days later for the installation of a new boiler, which was completed on time and to a high standard. The engineers were very professional, arrived at the agreed times and communicated clearly throughout the installation. Our new boiler also comes with an extended warranty through Premier which gives us additional reassurance.
Customer in Berkshire
, work completed
Recommended
Excellent service again from Premier Heating Solutions
Customer Service
Quality
Value
We have had a couple of services in the past 2 years, and lots of work to get our old heating system up to scratch and fit for the future. All the engineers we have had were very experienced, and took the time to explain and answer my multiple questions! Andy Mossop was here this week, and the work he did (change vented system to closed to address several issues, and a powerflush) was very thorough. Very happy to recommend him especially, all the engineers we have seen,and Premier as a company.
Customer in Berkshire
, work completed
Recommended
Fantastic
Customer Service
Quality
Value
Called Premier heating when I had a leak under the kitchen sink. Offered me an appointment for the following week, but promised me a cancellation if one came up earlier. Rang me back an hour later, engineer on his way, he had finished early. Came to my home, gave me a fixed price quotation to change the kitchen tap over, and proceeded with the work that should have been simple and not taken that long, but ran into problems and took much longer. George my engineer was an absolute star, didn't give up with it, and was just amazing, and went above and beyond to fix it for me. Still got charged the exact same amount as the quotation. Would recommend to anybody for excellent service, and the customer service in the office from Josie was fantastic too.
Customer in Oxfordshire
, work completed
Recommended
Great professional work
Customer Service
Quality
Value
We had a broken shower pump which needed replacing. Carl arrived promptly and made a thorough assessment. He carefully explained all of our options. He was courteous and friendly and carried out the work very efficiently to a high standard. We would certainly recommend Premier Heating Solutions.
Customer in Hampshire
, work completed
Recommended
Fast, friendly, efficient - and overcoming all challenges
Customer Service
Quality
Value
Premier have been our go-to since we moved into the area five years ago. Over the weekend, we discovered two water leaks from our property's ageing pipes. One in particular was in a very awkward place behind a kitchen cupboard, right against a backboard and almost inaccessible. I called Premier on the Sunday and Andy was out to us by Monday afternoon. I told Andy that if he needed to cut through the shelving to get better access to do it. Instead, Andy bent over backwards (well, actually laid flat on the floor and contorted himself) to carry out the perfect repair without damaging the cupboard or the shelf. This is Premier in a nutshell. We've had them out for some tricky repairs since 2020. Most traders would stick a zero on the bill and botch it. Premier see it as a challenge to be overcome, always do a great job, and do it for a very fair price.
Customer in Hampshire
, work completed
Recommended
Excellent professional service
Customer Service
Quality
Value
Initial engineer arrived on time and knew exactly what I needed Zack took time to explain to me and to discuss what was needed My installation was exactly on time and Harvey was so polite and knowledgeable. He was also tidy and so professional. I cannot praise this company enough from the Office Staff to the engineers I would not hesitate to recommend them to anyone and I would certainly use them again
Customer in Berkshire
, work completed
Recommended
Waste of time
Having had there cylinder put in 6 years ago, it failed. After months of back and forth on the warranty and claiming it was a leak elsewhere rather than the cylinder I had to get in two separate plumbers to confirm it was the cylinder. Once they had to accept the problem, they then said the warranty was for only 2 years which wasted 2 months worth of back and forth emails and unnecessary call outs for separate plumbers to prove them wrong. My experience was less than adequate, wasting mine and my Tenants time which unfortunately meant the floor flooded and ruined all the wooden flooring which added to what was already a costly fix
Customer in Berkshire
(Reviewer did not use service)
Completed
Customer Service
Quality
Value
Heating. All house. A real professional job from start to finish. Excellent and professional
Which? Trusted Traders Consumer
, work completed
Recommended