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Premier Heating Solutions Ltd

4.9

922 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
922 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Prompt and professional
Customer Service
Quality
Value
Very good job, punctual and professional, nothing to add.
Nicholas, Berkshire Posted on 18/05/2018 , work completed 18/05/2018
Professional service
Customer Service
Quality
Value
Quick and efficient, professional service.
Leyna, Berkshire Posted on 18/05/2018 , work completed 18/05/2018
The trader replied (on 10/10/2018)
Thank you very much for taking the time to review your experience with us Leyna
Great service
Customer Service
Quality
Value
Second time I have used Premier Heating for my boiler service, on time, professional and helpful.
Alison, Berkshire Posted on 12/06/2018 , work completed 12/06/2018
The trader replied (on 06/08/2018)
Thank you for your kind review. It is much appreciated.
My review
Customer Service
Quality
Value
Everything satisfactory, as far as I am competent to judge! Very nice man!
Marjorie, Berkshire Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 10/10/2018)
Thank you Marjorie for your kind review. It is much appreciated.
Fixed on time.
Customer Service
Quality
Value
Arrived in the correct window. Replumbed the defective section of pipework. Refilled system and checked for leaks. Explained what was to happen.
John, Berkshire Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 08/08/2018)
Many thanks for your feedback, John. It is good to hear that our engineer explained the process, which they are encouraged to do so, as part of the service we offer.
Performance
Customer Service
Quality
Value
Worked on time & progressively each day. Explained work being done. Pleasant, helpful & knowledgeable staff, happy to answer questions. Neat and tidy work. Cleaned up well at end of the job. Efficient and professional.
Clive, Berkshire Posted on 13/06/2018 , work completed 13/06/2018
The trader replied (on 08/08/2018)
Thank you so much for taking the time to leave this excellent review. Our engineers are an experienced and talented team, who pride themselves on doing a first class job.
Very good.
Customer Service
Quality
Value
On time, easy to fix, friendly, communicative.
Lindsay, Berkshire Posted on 18/07/2018 , work completed 18/07/2018
The trader replied (on 10/10/2018)
Great to hear Lindsay. Thank you for taking the time to review us.
Consistent.
Customer Service
Quality
Value
Install boiler and radiators, was done to the agreed schedule and budget. Very helpful and polite, with good customer service.
David, Berkshire Posted on 19/07/2018 , work completed 19/07/2018
The trader replied (on 19/10/2018)
Thank you David for your positive feedback. We are pleased that our team were helpful and polite, giving fantastic customer service.
Professional, neat & tidy
Customer Service
Quality
Value
Had a boiler replacement, with job completed from quote to complete within 8 days. Very friendly team, efficient & neat & tidy in how they work. Had a small leak over night which caused limited damage but was resolved swiftly. Everything fully explained throughout the process. Couldn't recommend highly enough. Excellent job.
Jeremy, Berkshire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 10/10/2018)
Hello Jeremy. Many thanks for the positive feedback & recommendations. We have an experienced team of engineers, who pride themselves on installing boilers. We are pleased that the small leak was seen to quickly, with limited damage to your property.
On time and efficient
Customer Service
Quality
Value
Annual boiler service and hot water cylinder check. Carried out efficiently and on time no problems.
Neil, Berkshire Posted on 11/06/2018 , work completed 11/06/2018
The trader replied (on 06/08/2018)
Thank you Neil for your continued support and feedback.