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Premier Heating Solutions Ltd

4.9

939 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
939 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
My review
Customer Service
Quality
Value
Helpful and on time.
Christine, Berkshire Posted on 03/12/2018 , work completed 03/12/2018
Great service.
Customer Service
Quality
Value
Arrived very promptly! Friendly and professional and completed the service in the expected time frame.
Kat, Berkshire Posted on 30/11/2018 , work completed 30/11/2018
Professional.
Customer Service
Quality
Value
Boiler service. Serviced to my satisfaction, very helpful.
Peter, Berkshire Posted on 04/11/2018 , work completed 04/11/2018
Very pleased with new gas boiler to replace old oil one
Customer Service
Quality
Value
Premier Heating Solutions replaced an existing very old oil boiler with a new Worcester Bosch gas boiler. Very happy with the quality of the the work that was done and the friendly and professional manner of Callum who did the bulk of the work. He worked through a number of minor hiccups in a very professional manner and because Premier are not just a one man operation he could call in other colleagues to help to ensure the installation was completed on time. In particular, James came up with a very neat solution as to where to position the soak-away for the boiler condensate! I would definitely recommend Premier to anyone considering replacing their boiler.
Customer in Oxfordshire Posted on 17/08/2020 , work completed 10/08/2020
Replacing a 40 year old boiler and hot water tank
Customer Service
Quality
Value
From start to finish premier heating solutions gave us full confidence that they were the right firm to do this job. Phil impressed immediately with his knowledge and can do attitude and the subsequent quote was better than expected. The old boiler was housed inside a large kitchen unit. The new one needed to be in exactly the same place as nowhere else was viable. Add to this a mixture of cast iron, imperial and metric pipes and fittings this was not going to be a simple like for like job. Hence our good feeling after the first visit and quote. The work took a little longer than first thought but it was a job really well done and we are delighted. Ollie certainly knows his stuff and worked non stop for the four days he was with us, very professional in every way. Our praise must also go to the ladies in the office who needed to update us on schedules, covid 19 related, etc etc. Again, all very professional. We look forward to recommending premier heating solutions to anyone needing this kind of work.
Customer in Wokingham Posted on 27/06/2020 , work completed 26/06/2020
Excellant service
Customer Service
Quality
Value
I am really impressed with Premier Heating Solutions. From first enquiries to the boiler being fitted the service was excellant. Billy my engineer kept me informed throughout the work answering all my queries in a knowledgable manner. Very pleased with all aspects of the boiler work done. I highly recommend them
Customer in Reading Posted on 03/07/2020 , work completed 02/07/2020
Very good service
Customer Service
Quality
Value
On calling Premier Heating Solutions Sue was very helpful. Callum the plumber arrived and did an excellent job. He was very quick and efficient. The cost of the job was as quoted. Very pleased with the service. I would highly recommend the Company and will be using them again myself.
Customer in West Berkshire Posted on 31/01/2021 , work completed 18/01/2021
Punctual & Great Service
Customer Service
Quality
Value
Premier Heating installed a new boiler 1 year ago, which was a great experience. Proactively contacted me for the annual service. Next day Engineer arrived within the agreed time window. Great first impression of the Engineer was friendly, knowledgeable & helpful. Also efficient and went above & beyond with questions whilst he was here. Would have no qualms recommending Premier Heating. Was a nice to experience an engineer who appeared to enjoy his job & engaging with customers!
Mandy in Wokingham Posted on 02/07/2021 , work completed 02/07/2021
Great work & service
Customer Service
Quality
Value
We were very pleased and satisfied with the professional service provided by the engineers, Oli and Carl and the “back up team” We are very happy with the installation. We would happily recommend your company at any time. Thank you
Customer in West Berkshire Posted on 18/07/2021 , work completed 16/07/2021
Boiler Service.
Customer Service
Quality
Value
This was the first service after the new boiler was installed last year. Steve carried out a thorough service, and cleaned the magnetic filter (very dirty), and then bled all the boilers. An excellent job and a pleasure to do business with. Thoroughly recommend the company.
Customer in Wokingham Posted on 04/02/2022 , work completed 03/02/2022
The trader replied (on 09/03/2023)
It was our pleasure to be of service to you for your annual boiler service. Thank you for taking the time to leave us a positive review.