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Premier Heating Solutions Ltd

4.9

922 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
922 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
New tap
Customer Service
Quality
Value
This is the first time we have used Premier as our previous plumber is retiring. The task was to fit a new kitchen tap so I was a little worried we would not get much attention as it is a small job. They were excellent - the plumber went out of his way for us. He had to go to a plumbers merchant to get an adapter as we had bought a Groehe (European not UK sizing). Despite that we were not charged extra. The pre-visit communication was also excellent.
Customer in Oxfordshire Posted on 15/02/2021 , work completed 09/02/2021
Great local company
Customer Service
Quality
Value
I asked Premier to quote for servicing our boiler, fitting a replacement radiator and re-fitting an old one to allow the wall behind it to be redecorated. The quote came through quickly and I phoned to arrange the appointment for the work to be done. Got through to Vicky in the office who was very helpful and booked the work in for a few days later. James arrived on time and kept us informed of progress, then checked with us when it turned out the old radiator would need to be removed completely and refitted at a later date. The work was completed in good time and I was really pleased with the workmanship and friendly communication throughout.
Customer in Reading Posted on 27/08/2021 , work completed 20/08/2021
Usual first class service.
Customer Service
Quality
Value
Usual excellent service from Premier Heating Solutions; this time carried out by Neil. He was pleasant and very helpful when answering my queries re: setting up the timer. He was methodical, quiet and cheerful. Thank you Neil. See you next year!
Customer in Wokingham Posted on 20/10/2021 , work completed 20/10/2021
Premier Heating Supplies - New Boiler Install
Customer Service
Quality
Value
Excellent service, really pleasant polite team that tackled an ancient boiler and system quickly and efficiently. Really tidy , clean and attentive due to the cold weather. Thank you so much, after care is a must and superb. Real peace of mind. Thank you so much again
Customer in Oxfordshire Posted on 17/11/2021 , work completed 12/10/2021
Great Customer Service included in price.... Would strongly recommend.
Customer Service
Quality
Value
Very helpful and efficient from start to finish. From Helen to Cullum, great professional attitude. All questions pre-empted, job done with a smile.
Customer in West Berkshire Posted on 29/11/2021 , work completed 22/11/2021
The trader replied (on 09/03/2023)
Thank you so much for your 5-star review, Helen and Cullum will be thrilled to hear your kind comments. Great customer service really is priceless.
Boiler Service.
Customer Service
Quality
Value
This was the first service after the new boiler was installed last year. Steve carried out a thorough service, and cleaned the magnetic filter (very dirty), and then bled all the boilers. An excellent job and a pleasure to do business with. Thoroughly recommend the company.
Customer in Wokingham Posted on 04/02/2022 , work completed 03/02/2022
The trader replied (on 09/03/2023)
It was our pleasure to be of service to you for your annual boiler service. Thank you for taking the time to leave us a positive review.
Very good work, courteous and thorough engineer
Customer Service
Quality
Value
Our annual boiler service was done today (oil boiler). The engineer was polite and professional and seemed to do his job thoroughly and capably. No mess or fuss.
Customer in Berkshire Posted on 23/06/2022 , work completed 23/06/2022
The trader replied (on 09/03/2023)
Its our pleasure to help with your annual boiler service, at Premier Heating Solutions we always strive for excellence. We appreciate you taking the time to leave us a wonderful review.
New central heating installation
Customer Service
Quality
Value
From the initial quote/survey by Zach to the completion of the installation, I was kept informed at every stage of the process and any questions or concerns I had (of which there were many) were dealt with in a professional and knowledgeable way. A friendly and courteous team who worked hard over a four day period. I wouldn’t hesitate to recommend this company.
Customer in Oxfordshire Posted on 29/07/2022 , work completed 28/07/2022
The trader replied (on 09/03/2023)
Thank you for your fantastic review regarding your new central heating installation, we appreciate you taking the time out of your day to write a fantastic review. The team will be please to hear your lovely comments.
Boiler Replacment
Customer Service
Quality
Value
Excellent installation no fuss or hassle.quoted two days work and completed on time.Matthew the engineer was a first class tradesman.Would throughly recommend this company and their quotation was extremely competitive. Communication at all times from the manager was very good prior to installation.
Customer in Oxfordshire Posted on 03/10/2022 , work completed 20/07/2022
The trader replied (on 09/03/2023)
Feedback like this means a lot to us, we're happy to hear that your installation went smoothly with no fuss.
Brilliant service
Customer Service
Quality
Value
All the staff are very polite and helpful in the office and in the field. Just had my annual service , engineers always respectful and very polite. Would highly recommended Premier Heating Solutions, first class DT
Customer in Berkshire Posted on 24/02/2023 , work completed 24/02/2023
The trader replied (on 09/03/2023)
Thank you so much for your 5-star review, it's our pleasure to help with your annual service.