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Premier Heating Solutions Ltd

4.9

939 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
939 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Boiler replacement and water cylinder
Customer Service
Quality
Value
Our boiler stopped working and we were left with no hot water or heating. Called Premier Heating and had Luke & Zack take a look and advise on what needed doing. I received a professional quote and top-notch service from their office team and they started work right away. Replaced the boiler and water cylinder with no issue and kept me informed and up to day throughout. Luke carried out the work and was really helpful throughout and went above and beyond to help us out. Will 100% use these guys for servicing and any repairs in the future.
Customer in Oxfordshire Posted on 18/12/2024 , work completed 18/12/2024
The trader replied (on 24/12/2024)
Thank you for the wonderful review! We're delighted to hear that you're so pleased with your new boiler and water cylinder. We'll be sure to pass on your kind words to Luke and Zach regarding their hard work. It's fantastic to know you'll be choosing us again in the future! Wishing you all the best.
Wonderful service
Customer Service
Quality
Value
I have used Premier Heating for a few years now for an annual boiler service, they came highly recommended from my mum and I would not hesitate in recommending them to friends and family. There communication is brilliant keeping you informed at all times and names of engineers coming, the engineers themselves take time to explain what they are doing and are very prompt on timekeeping, polite and tidy in their work. It’s so reassuring to find reliable trade services these days so keep up the good work.
Customer in Berkshire Posted on 16/10/2024 , work completed 01/10/2024
The trader replied (on 17/10/2024)
Thank you for taking the time to leave us an amazing review! We are over the moon to hear your kind words about Premier Heating Solutions. We are pleased you chose us. All the best to you!
Excellent Service
Customer Service
Quality
Value
We were let down by another heating company and so tried Premier Heating. The service they have offered has been excellent. Their communications are speedy and efficient, and they turn up when they say they will! They provide a detailed quote before any work is undertaken so you know exactly what the work is going to cost. They have done an excellent job in sorting out our heating problems and servicing our boiler. They also identified work that should have been done by our original installer in order to be compliant with our boiler warranty, and they put that right too. We wouldn't hesitate to recommend Premier. They have been a pleasure to deal with.
Customer in Berkshire Posted on 23/10/2024 , work completed 23/10/2024
The trader replied (on 14/11/2024)
Thank you so much for your kind words! We are thrilled to hear you had an exceptional service with our company and that we managed to identify your heating system issues efficiently. Thank you for choosing Premier Heating Solutions!
Excellent response
Customer Service
Quality
Value
Sunday morning and the hot water is only running warm. I called Premier Heating Solutions and within 2 hours a heating expert was at the property. He fixed the problem and did a health check on the whole system. He understood the large and complex Air Source Heat pump system at the house, which was very impressive. He was really nice and an excellent communicator. I will definitely use Premier Heating Solutions again.
Customer in Oxfordshire Posted on 05/01/2025 , work completed 05/01/2025
The trader replied (on 13/01/2025)
Thank you for sharing such a wonderful review! We're thrilled to hear that you were pleased with our prompt response to your enquiry and the expertise of the engineer who attended. We're glad your issue has been resolved, and please know we're always here to assist you in the future. Wishing you all the best!
Dave had to clear a space to do our Annual Boiler Service
Customer Service
Quality
Value
My wife & 1 year old were unwell; had to sort last minute childcare before going to work so completely forgot we'd booked our annual boiler service. I had planned to clear the area in front of the boiler the evening before... Dave turned up on time and was not phased with a slightly blank look when the front door opened. The boiler is in our garage along with all kinds of stuff/boxes and bits & pieces on their way to charity shop/tip etc. The garage door was opened for him, and he got on with the job. It was only when I popped into the garage a day or so later that I realised how much stuff he had carefully moved out of the way to allow him access to the boiler. He had obviously done this with no fuss, and not a hint of being inconvenienced. It is not the first time we have used Premier Heating Solutions, and Dave exemplifies their punctuality, efficiency and quality, but above all the helpful, no fuss, friendly attitude which we very much appreciate. We will definitely be using them again. Thank you.
Customer in West Berkshire Posted on 06/02/2019 , work completed 30/01/2019
Prompt and professional.
Customer Service
Quality
Value
Arrived on schedule despite heavy snow. Fitted new sink tap.
John, Berkshire Posted on 01/02/2019 , work completed 01/02/2019
Very happy customer
Customer Service
Quality
Value
Very impressed with the knowledge and professionalism. We came across a problem but was quickly sorted and no drama. Would recommend in a heartbeat.
Harry, Oxfordshire Posted on 24/01/2019 , work completed 24/01/2019
Prompt and professional.
Customer Service
Quality
Value
Prompt, efficient, diagnose issues, offer solutions appropriate to needs/budget. Friendly and professional.
James, Berkshire Posted on 11/01/2019 , work completed 11/01/2019
Helpful, quick and tidy
Customer Service
Quality
Value
Dave came to replace our two motorised valves for heating and hot water as they were leaking. He arrived, prepared the area including protecting the floors and got to work. He explained what he was going to do, and got on with it. A short while later it was all done (far quicker than I thought it would be). All was tested, all radiators bled and he stayed a while longer to make sure as much air as possible was cleared from the system. I have used Premier Heating a number of times now - once for fitting my new boiler, for an annual service (that I have on a service plan with them) and now this. Very happy with the service given every time and will be the company I go to for any future issues.
Customer in Reading Posted on 05/03/2019 , work completed 05/03/2019
Professional and efficient.
Customer Service
Quality
Value
Very helpful, from scoping the work needed - always good when turns out a smaller job than thought! Quick to fit in date to do the work, arrived on time. Neat pipework and minimal mess. Polite and knowledgeable.
Tracey, Berkshire Posted on 29/04/2019 , work completed 29/04/2019