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Premier Heating Solutions Ltd

4.9

922 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
922 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
My review
Customer Service
Quality
Value
Professional service
David, Berkshire Posted on 15/01/2019 , work completed 15/01/2019
My review.
Customer Service
Quality
Value
They installed a new boiler at our place. Excellent work done throughout the day. Would prefer referring them to our friends in the future.
Abha, Berkshire Posted on 15/02/2019 , work completed 15/02/2019
Prompt and Professional
Customer Service
Quality
Value
Explained everything to me and was helpful. Felt reassured and problem was solved.
Natasha, Oxfordshire Posted on 30/11/2018 , work completed 30/11/2018
My review
Customer Service
Quality
Value
Engineer arrived on time and started work immediately. All work has been completed on time (and budget). The engineers were courteous and helpful and worked energetically at all times (in spite of adverse weather). A good experience.
Anthony, Berkshire Posted on 16/01/2019 , work completed 16/01/2019
Boiler installation
Customer Service
Quality
Value
We had an old boiler replaced with a combi boiler. The guys did a beautiful job and taking the tank out was a big challenge, not a single scratch on the walls, stairs, anywhere! The engineers were very friendly, professional and explained everything thoroughly. They left the house clean and tidy. Good communication from the moment we contacted them for a quote, were happy to answer any questions we had. We are very pleased, thank you!
Customer in West Berkshire Posted on 31/05/2019 , work completed 30/05/2019
The trader replied (on 31/07/2019)
Thank you for your kind review. We pride ourselves on our great communication to ensure that the boiler installation from initial contact to completion, goes smoothly and to plan. Our fantastic team of engineers have excellent skills and experience of installing boilers in a variety of properties.
New gas boiler fitted
Customer Service
Quality
Value
We decided to replace our 26 year old gas boiler before having a complete kitchen refit. Phil came out to assess our requirements and sent the quote in that evening. Compared to the 4 other quotes we received, Premier Heating’s was the most competitive and clearly itemised exactly what they were proposing to do. Communication prior to installation was excellent and the engineer, Peter, carried out the work pleasantly and efficiently over the two days he was here. We had one slight problem with a faulty thermostat and this was swiftly replaced by Premier Heating the next working day. Overall we were very pleased with the service provided by Premier Heating and thoroughly recommend them.
Gail in Oxfordshire Posted on 28/10/2019 , work completed 24/10/2019
Boiler installation
Customer Service
Quality
Value
Arrived on time extremely good and sociable installers. One worked for 12 hours nonstop to complete an excellent job. Would strongly recommend them in every way. Well done !
Customer in West Berkshire Posted on 29/02/2020 , work completed 28/02/2020
Replacing a 40 year old boiler and hot water tank
Customer Service
Quality
Value
From start to finish premier heating solutions gave us full confidence that they were the right firm to do this job. Phil impressed immediately with his knowledge and can do attitude and the subsequent quote was better than expected. The old boiler was housed inside a large kitchen unit. The new one needed to be in exactly the same place as nowhere else was viable. Add to this a mixture of cast iron, imperial and metric pipes and fittings this was not going to be a simple like for like job. Hence our good feeling after the first visit and quote. The work took a little longer than first thought but it was a job really well done and we are delighted. Ollie certainly knows his stuff and worked non stop for the four days he was with us, very professional in every way. Our praise must also go to the ladies in the office who needed to update us on schedules, covid 19 related, etc etc. Again, all very professional. We look forward to recommending premier heating solutions to anyone needing this kind of work.
Customer in Wokingham Posted on 27/06/2020 , work completed 26/06/2020
New boiler
Customer Service
Quality
Value
Very professional work, the installer was courteous and answered any questions I had. The site was left clean and tidy with all rubbish removed. Good job, no complaints.
Customer in Reading Posted on 11/08/2020 , work completed 04/08/2020
Excellent work done to a high professional standard
Customer Service
Quality
Value
Callum did a highly professional job replacing our boiler and was not phased by anything. He arrived punctually, was polite and worked hard throughout the time. This is the first time we have used Premier Heating Solutions and so far we have been very impressed.
Customer in West Berkshire Posted on 20/08/2020 , work completed 20/08/2020