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Premier Heating Solutions Ltd

4.9

922 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
922 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Moving location of boiler and new installationl
Customer Service
Quality
Value
Harley and Tyler were professional prompt and tidy, and did a brilliant job. I'd especially like to mention how much we appreciate the job they did, as our location has loads of challenges relating to parking, access to parts of the building and generally wonky walls, ceilings and floors, which they just took in their stride, and were very patient about. Highly recommended.
Customer in Oxfordshire Posted on 27/02/2024 , work completed 27/02/2024
The trader replied (on 01/03/2024)
Thank you for the amazing review! We will be sure to pass on to Harley and Tyler your positive feedback about their work. We are happy to hear you were pleased with your new boiler and the hard work our engineers put into installing it. We are always here to help if you need us. All the best!
Replacement Boiler
Customer Service
Quality
Value
We have used Premier Heating Solutions for about 10 years for our oil boiler maintenance and heating system repairs. As a company they are good to work with and give job costings up front. All the staff we have dealt with over the years have been polite, knowledgeable, clean and efficient. Premier Heating replaced our ageing boiler last week. From initial home survey through to completion everyone was great to deal with. Although the replacement boiler was the same make and model (Grant Vortex Pro System) it wasn’t a straightforward job. Both Kirk and Chris were great throughout the three days it took to complete the installation and didn’t let things get them down. I definitely recommend Premier Heating Solutions for oil boiler maintenance and replacement.
Customer in Berkshire Posted on 29/02/2024 , work completed 23/02/2024
The trader replied (on 08/03/2024)
Thank you for the brilliant review! We are pleased to hear that our engineers impressed you and that you are happy with your replacement boiler. We will be sure to pass on to our team your amazing words. We are always here to help.
Boiler service
Customer Service
Quality
Value
Just wanted to let you know what an excellent job your engineer Andrew did today servicing our boiler. He represented your company extremely well. Since purchasing the boiler from Premier Heating Solutions it has been totally reliable and any dealings I have had with you have been first class. Thanks again
Customer in Oxfordshire Posted on 08/05/2024 , work completed 08/05/2024
The trader replied (on 17/05/2024)
Thank you for leaving us an amazing review! We will be sure to pass on to Andrew your kind words. Our team at Premier Heating are over the moon that you are happy with the services and we appreciate you as one of our loyal customers. All the best to you!
New boiler install
Customer Service
Quality
Value
Wot can I say absolutely fantastic company Very trusting friendly service an helpful Good price on new boiler installation Can’t thank them enough Fully recommend this local company
Customer in Berkshire Posted on 17/05/2024 , work completed 24/04/2024
The trader replied (on 31/05/2024)
Thank you for leaving us a review! We are glad to hear you are happy with your new boiler as well as the installation price, and that you found our team pleasant. Thank you for choosing Premier Heating Solutions!
First Class Service from Beginning to End
Customer Service
Quality
Value
I was impressed with the first class service from my initial enquiry, through the home survey and ultimately the supply and fit of my new boiler. Everyone I dealt with was polite, efficient and very courteous - the back office, the installers and ancilliary staff were all excellent and made every effort to ensure that the process went smoothly. It is really nice to be able to deal with a local family run business which prides itself in service and excellence and that all the installers are directly employed by the company, not subcontracted out labour. I firmly believe that where possible I buy british and buy local.
Customer in Berkshire Posted on 26/06/2024 , work completed 21/06/2024
The trader replied (on 05/07/2024)
Thank you very much for leaving us an amazing review! I will be sure to pass on to our team your amazing feedback and positive words regarding your new boiler installation. We are very glad you chose a local company like ours and look forward to working with you again in the future. All the best to you!
Excellent Company and Staff
Customer Service
Quality
Value
Having experienced very many problems with boilers over the past 30 + years it has been such a relief to be looked after by a knowlegabel, dedicated, friendly and efficient team. Premier Heating is the best; and being looked after by Steve Barnes is the icing on the cake. Steve carried out an annual service on the Atag and supported his work with detailed and clear explanation on its operation, (I am a retired engineer) and found his knowlegable, truthful details were very encouraging. I recommend Premier Heating to all who maybe interested.
Customer in Berkshire Posted on 04/08/2024 , work completed 01/08/2024
The trader replied (on 09/08/2024)
Thank you for leaving us an amazing review! We appreciate you taking the time out of your day to leave us a review. We will be sure to pass on to Steve Barnes are kind feedback. Thank you for choosing Premier Heating Solutions. All the best !
A GOOD JOB
Customer Service
Quality
Value
I decided to replace my heating circulator pump as the existing one was very old and I did not think it would last another winter. I contacted Premier and asked for someone to come and give me an estimate. I explained that it was not urgent bet even so they came within a short time. The engineer was able to give me a quote on the spot which I found reasonable. I then told him I would like to go ahead and to my very pleasant surprise, he said he could fit it right away. The job was soon finished and everything left tidy. I really was very pleased. We have used Premier for all our heating work since we arrived in the village three years ago and have been veyy happy with the results.
Customer in Berkshire Posted on 01/11/2024 , work completed 09/10/2024
The trader replied (on 14/11/2024)
Thank you so much for leaving us a smashing review! We are over the moon to hear you are pleased with your new circulator pump and we are happy we have met your expectations each time we attend. Thank you for choosing Premier Heating Solutions!
Good Service Company
Good Service provided. Staff appear to be well-trained, knowledgeable, courteous and efficient. Reviewed our air source pump system and recommended energy savings. Work completed on time.
Customer in Hampshire Posted on 03/11/2024 (Reviewer did not use service)
The trader replied (on 14/11/2024)
Thank you for leaving amazing feedback! We are thrilled to hear that you were happy with our engineer's inspection of your heat pump. Our team really appreciates your kind words and we look forward to working with you again in the future!
Great work as usual
Customer Service
Quality
Value
Premier Heating came out at short notice and successfully fixed a leaking radiator valve. As usual, their engineer was polite and friendly, efficient and clearly competent. We called them because three months ago they had fitted our new boiler. That was quite a complicated job because some of the original electrical circuitry and pipework was quite dodgy (it was 40 years old) Their engineers worked until quite late in the evening to complete the job for us and then subsequently came back and moved the exhaust outlet to a more visually appealing location at no extra cost to ourselves. A neighbour asked on our group email for recommendations as he had a similar problem. I recommenced Premier Heating and he was also very please with the job and sent out a note to all our neighbourhood saying so.
Customer in Berkshire Posted on 22/01/2025 , work completed 15/01/2025
The trader replied (on 06/02/2025)
Thank you for the amazing review! We’re so pleased to hear that our engineer was able to fix your leaking radiator valve and that you found them professional and polite. We truly appreciate you recommending us to your neighborhood. Wishing you all the best!
Cold water tank installation
Customer Service
Quality
Value
We are delighted with the work carried out by Carl, despite some issues with the sizing of the water tank the job was executed and finished professionally with care taken to work in our interests, very friendly and knowledgeable, tidy and respectful of our space, I would recommend Premier Heating who also installed our external Grant Boiler in 2022. Good job,
Customer in Berkshire Posted on 31/01/2025 , work completed 29/01/2025
The trader replied (on 06/02/2025)
Thank you so much for the amazing review! We’ll be sure to pass on your gratitude to Carl for his hard work. We’re thrilled to hear that you’re happy with your new cold water tank, and we truly appreciate your support over the years. Wishing you all the best!