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Premier Heating Solutions Ltd

4.9

939 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
939 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Very professional and timely
Customer Service
Quality
Value
Experienced and knowledgeable. Efficient and friendly.
Naomi, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 26/06/2018)
Thank you very much
Knowledgeable and courteous
Customer Service
Quality
Value
Inspection and service of boiler, very knowledgeable and was able to explain issue very clearly. Polite and courteous.
Paul, Oxfordshire Posted on 15/05/2018 , work completed 15/05/2018
The trader replied (on 26/06/2018)
Good to hear, thank you
Boiler Installation
Customer Service
Quality
Value
Friendly very professional engineer and apprentice. Careful to do the job to the satisfaction of customer and very high quality.
John, Oxfordshire Posted on 22/05/2018 , work completed 22/05/2018
The trader replied (on 06/08/2018)
Thank you for your kind review. It was a pleasure to carry out the installation for you and look forward to working with you in the future.
Prompt & professional
Customer Service
Quality
Value
On time, presentable & polite. Tidy. Clears up after.
Sally, Berkshire Posted on 08/06/2018 , work completed 08/06/2018
The trader replied (on 06/08/2018)
Thank you for your positive feedback, Sally.
Excellent service
Customer Service
Quality
Value
Top job!
Henry, Berkshire Posted on 15/06/2018 , work completed 15/06/2018
My review
Customer Service
Quality
Value
Everything satisfactory, as far as I am competent to judge! Very nice man!
Marjorie, Berkshire Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 10/10/2018)
Thank you Marjorie for your kind review. It is much appreciated.
Prompt and professional
Customer Service
Quality
Value
Excellent service would recommend to friends and family. Boiler annual service.
Gillian, Berkshire Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 08/08/2018)
Thank you Gillian, for taking the time to review your boiler service. We are pleased to hear that you would recommend us to your friends and family.
Polite and friendly.
Customer Service
Quality
Value
He was very polite and friendly. He explained exactly what was wrong and what the next steps were.
Niki, Oxfordshire Posted on 05/06/2018 , work completed 05/06/2018
The trader replied (on 08/08/2018)
Thank you for your kind review Nikki. We are pleased that our engineer was able to sort out the fault. We hope we can be of service again in the future.
Performance
Customer Service
Quality
Value
Worked on time & progressively each day. Explained work being done. Pleasant, helpful & knowledgeable staff, happy to answer questions. Neat and tidy work. Cleaned up well at end of the job. Efficient and professional.
Clive, Berkshire Posted on 13/06/2018 , work completed 13/06/2018
The trader replied (on 08/08/2018)
Thank you so much for taking the time to leave this excellent review. Our engineers are an experienced and talented team, who pride themselves on doing a first class job.
Prompt & professional
Customer Service
Quality
Value
I first used Premier Heating when they installed my new boiler. I am very satisfied with any work they have done for me & have my boiler serviced every year since. Today I had Brian come into service & he was very polite & considerate. A pleasure to have met him.
Pamela M, Berkshire Posted on 21/06/2018 , work completed 21/06/2018
The trader replied (on 03/07/2018)
Thank you for your positive feedback Pamela. It is much appreciated. We have a great team of engineers, but it is fantastic to hear it from our customers. Premier Heating Solutions.