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Premier Heating Solutions Ltd

4.9

922 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
922 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Premier Service
Customer Service
Quality
Value
Premier Heating replaced our gas boiler and did a system upgrade just over 10 years ago. Since then, they have done the yearly maintenance tasks. This year they reported some elements that required attention. Having had excellent service over the years, we were confident that they would do a good job. A thorough system check showed that the work included draining the system to replace defective thermostatic radiator valves; we decided to also replace the 6 downstairs radiators which were over 50 years old. Andy and his colleague arrived on time, on a Saturday, and immediately put down protective floor coverings. After confirming the items to be worked on, they worked steadily through the day with minimum disruption and mess. When completed, they cleared up and checked the system was operating OK. Andy did a great job and the quality was better than the original builder's. Thanks to Premier Heating we can enjoy many trouble-free years ahead.
Customer in Oxfordshire Posted on 07/10/2024 , work completed 05/10/2024
The trader replied (on 11/10/2024)
Thank you for leaving us an amazing review! We will be sure to pass onto Andy your gratitude. We are also happy to hear you are pleased with the work completed and we will look forward to working with you again in the future. All the best to you!
Excellent installation and service
Customer Service
Quality
Value
We have just had a non-vented hot water tank and water softener installed by Premier Heating. From start to finish the level of advice and service was excellent. Chris and his team of installers/fitters were friendly, considerate and worked incredibly hard. They removed the old water tanks and shower pumps and then installed new piping and hot water tank, even though it was a tight squeeze. The team, particularly Chris, listened to all our queries, answered our questions and gave us really useful advice on the next steps for the installation of a heat pump in the near future. Recommend without reservation!
Customer in Berkshire Posted on 10/10/2024 , work completed 09/10/2024
The trader replied (on 11/10/2024)
Thank you for leaving us an amazing review! We will be sure to pass onto Chris and the team your thanks. We are very pleased you are happy with your new Hot Water Tank and Water Softener and also that you chose Premier Heating Solutions :) All the best!
Wonderful service
Customer Service
Quality
Value
I have used Premier Heating for a few years now for an annual boiler service, they came highly recommended from my mum and I would not hesitate in recommending them to friends and family. There communication is brilliant keeping you informed at all times and names of engineers coming, the engineers themselves take time to explain what they are doing and are very prompt on timekeeping, polite and tidy in their work. It’s so reassuring to find reliable trade services these days so keep up the good work.
Customer in Berkshire Posted on 16/10/2024 , work completed 01/10/2024
The trader replied (on 17/10/2024)
Thank you for taking the time to leave us an amazing review! We are over the moon to hear your kind words about Premier Heating Solutions. We are pleased you chose us. All the best to you!
Easy to arrange and on time
Customer Service
Quality
Value
Great friendly company, easy to arrange the appointment, and a good result. Arrived on time and the work was as expected.
Customer in Berkshire Posted on 30/10/2024 , work completed 14/10/2024
Boiler replacement and water cylinder
Customer Service
Quality
Value
Our boiler stopped working and we were left with no hot water or heating. Called Premier Heating and had Luke & Zack take a look and advise on what needed doing. I received a professional quote and top-notch service from their office team and they started work right away. Replaced the boiler and water cylinder with no issue and kept me informed and up to day throughout. Luke carried out the work and was really helpful throughout and went above and beyond to help us out. Will 100% use these guys for servicing and any repairs in the future.
Customer in Oxfordshire Posted on 18/12/2024 , work completed 18/12/2024
The trader replied (on 24/12/2024)
Thank you for the wonderful review! We're delighted to hear that you're so pleased with your new boiler and water cylinder. We'll be sure to pass on your kind words to Luke and Zach regarding their hard work. It's fantastic to know you'll be choosing us again in the future! Wishing you all the best.
GREAT ENGINEER AND SERVICE
Customer Service
Quality
Value
Carl was on time, very efficient, offered good advice, taking me through the system and how it worked. He produced a quote on site which I have accepted. Premier Heating solutions are always my first port of call.
Customer in Berkshire Posted on 25/02/2025 , work completed 25/02/2025
The trader replied (on 28/02/2025)
Thank you for the fantastic review! We’re thrilled to hear that Carl was not only helpful but also took the time to explain everything thoroughly during your appointment. We truly appreciate you choosing us! Wishing you all the best.
Water pump repair
Customer Service
Quality
Value
Absolutely fantastic service , engineer arrived within an hour of requesting a repair , work completed with in the hour with minimum disruption to our business, really impressed with this company , will be recommending you to everyone thank you so much
Customer in Berkshire Posted on 31/03/2025 , work completed 31/03/2025
The trader replied (on 17/04/2025)
Thank you for the great review! We're so pleased to hear that your water pump is back up and running, and that our engineer was able to help get things sorted quickly and efficiently. We really appreciate your kind words—and your recommendation means a lot to us! Thanks again for choosing us. We look forward to working with you again in the future!
Very pleased with service the provided
Customer Service
Quality
Value
We have used Premier Heating Solutions on a number of occasions previously and have always been happy with the standard of workmanship. On this occasion the flushing mechanism of a toilet broke. As the toilet was built into a concealed integrated unit we were concerned that replacing the mechanism would not be straight forward, as it would involve cutting away the silicone at the back of the toilet in order to remove the panels from the unit. Andy from Premier Heating Solutions arrived on time, having contacted us in advance to let us know when he would arrive. He carefully removed the panels taking care not to damage them, installed a new toilet fill valve and replaced and re-sealed the panels. The appearance of the repaired toilet unit was excellent and you could not tell the panels had been removed as they looked exactly as they did originally. He then tested the flushing mechanism several time to ensure it was working properly. Once again, we were very pleased with the standard of the work and the care and attention to detail taken when doing the job. Andy was happy to answer any questions we had. We will certainly continue to use Premier Heating in the future.
Customer in Berkshire Posted on 13/05/2025 , work completed 13/05/2025
My review
Customer Service
Quality
Value
Very friendly & professional
Darryl, Berkshire Posted on 06/10/2017 , work completed 06/10/2017
Professional and efficient
Customer Service
Quality
Value
I was impressed by the efficient and friendly service. The root of the problem was quickly identified and addressed. David kindly worked around a busy family kitchen at dinner time with minimal disruption.
Mark, Berkshire Posted on 13/11/2017 , work completed 13/11/2017