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Premier Heating Solutions Ltd

4.9

939 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
939 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Prompt, professional job
Customer Service
Quality
Value
Courteous engineer, prompt arrival, professional work, tidy. All good!
Scott, Oxfordshire Posted on 16/02/2018 , work completed 16/02/2018
My review
Customer Service
Quality
Value
Good service
Stephen, Oxfordshire Posted on 25/01/2018 , work completed 25/01/2018
Very Satisfied
Customer Service
Quality
Value
Engineer arrived on time, very professional, thorough and efficient. Would recommend.
Donna, Berkshire Posted on 03/04/2018 , work completed 03/04/2018
Fantastic service
Customer Service
Quality
Value
We have used Premier Heating for a few years now. They are always very helpful & reliable. Great communication & rings back when expected to. Service today was carried out before expected time with telephone call beforehand to check. Friendly & helpful.
Leanne, Berkshire Posted on 10/04/2018 , work completed 10/04/2018
My review
Customer Service
Quality
Value
Professional & Helpful
Virginia, Berkshire Posted on 20/04/2018 , work completed 20/04/2018
The trader replied (on 17/05/2018)
Good to hear, Thank you.
Excellent & knowledgeable
Customer Service
Quality
Value
Brilliant service and managed to solve a very complex problem.
Kevin, Berkshire Posted on 06/04/2018 , work completed 06/04/2018
My review
Customer Service
Quality
Value
Efficient, clean and polite. Sorted out unexpected issues. Explained the cause of the problem and how they fixed it. Good job!
Olga, Oxfordshire Posted on 23/05/2018 , work completed 23/05/2018
The trader replied (on 06/08/2018)
Thank you for your positive feedback Olga
Thorough & responsive
Customer Service
Quality
Value
Despite problem with boiler (through no fault of Premier Heating Solutions) organised Worcester to come out & fix over the weekend & came back on Monday to thoroughly check over. Very happy with service & would recommend.
Fiona, Oxfordshire Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 10/10/2018)
Hello Fiona. Thank you for your kind review about your boiler installation. We were happy to arrange the visit from Worcester Bosch, to ensure that your new boiler worked properly. We hope we can be of service again in the near future.
Prompt and professional
Customer Service
Quality
Value
Helpful and willingly offered advice. Would recommend.
Gurj, Berkshire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 10/10/2018)
Thank you Gurj, for your kind feedback. Our engineers are encouraged to offer advice on your heating system, to ensure that it works effectively.
Very efficient
Customer Service
Quality
Value
Company removed old boiler & resited new boiler. Quote process was very efficient & competitive. Installation excellent. Completed on schedule. Very tidy, efficient & easy to have in the house.
Claire, Berkshire Posted on 21/08/2018 , work completed 21/08/2018