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Premier Heating Solutions Ltd

4.9

922 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
922 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Replacement boiler
Customer Service
Quality
Value
Barry Brennan was punctual, courteous and careful. The job was completed within the one day schedule to a very high standard. I would gladly recommend Barry.
Geoff, Oxfordshire Posted on 19/03/2019 , work completed 19/03/2019
Professional as always
Customer Service
Quality
Value
This is a very professional company, not the cheapest, although their boiler service charge is reasonable. Capable friendly engineers, who all seem to be called James, with a robust back office providing slick administration. Would recommend without reservation.
Customer in West Berkshire Posted on 02/10/2020 , work completed 02/10/2020
Great service
Customer Service
Quality
Value
Attended to perform a gas boiler service, CP12 & health check. Arrived on time, very friendly and thorough. Made the whole process very easy, explained what was going on throughout and we had a lovely chat. Would recommend.
Customer in Berkshire Posted on 29/01/2024 , work completed 22/01/2024
The trader replied (on 01/02/2024)
Hello, thank you for sharing your experience with us! I'm glad that you found the process of our company straight forward and that our engineers were helpful. All the best.
Fast, efficient and professional
Customer Service
Quality
Value
We are very happy with the work Carl from Premier Heating carried out for us. I called them out on behalf of my Mum to quote on the replacement of her leaking kitchen tap and he arrived on time and was very friendly and professional. After quoting and agreeing on that tap, we asked about another tap replacement job (for our utility room sink) and he was more than happy to discuss options and to take that on as well. A couple of hours later and everything was tidy and well-fitted, at which point he demonstrated everything to make sure we were happy. We would certainly recommend Carl and Premier Heating again.
Customer in Oxfordshire Posted on 11/02/2025 , work completed 04/02/2025
The trader replied (on 20/02/2025)
Thank you so much for your fantastic review! We’ll be sure to share your kind words with Carl regarding the kitchen tap replacement he completed at your property. Your support means a lot to us! Wishing you all the best.
Boiler replacement
Customer Service
Quality
Value
Premier heating were recommended by a neighbour following the breakdown of our old oil boiler. I contacted Premier at 8.30am and their engineer was on site at 6pm, and after a detailed inspection provided a competitive quote on site and for the work to commence in 14 days. The work was carried on time and as agreed. We were very pleased with the result.
Customer in Oxfordshire Posted on 28/04/2025 , work completed 25/04/2025
The trader replied (on 07/05/2025)
Thank you for leaving us a review! We're so glad to hear you're happy with your new boiler and pleased with the results. We really appreciate you choosing Premier Heating Solutions, and we're always here if you need us in the future!
Professional job
Customer Service
Quality
Value
Very professional and polite staff. Took care to do a good job of boiler and hot water tank replacement.
Ian, Berkshire Posted on 31/08/2017 , work completed 31/08/2017
Already recommended
Customer Service
Quality
Value
Friendly, helpful & accommodating, been using the service for several years & always happy, have recommended.
Alex, Berkshire Posted on 18/10/2017 , work completed 18/10/2017
Great job
Customer Service
Quality
Value
Engineer arrived on time and was able to fix the issue quickly.
Brian, Berkshire Posted on 01/11/2017 , work completed 01/11/2017
Efficient and professional
Customer Service
Quality
Value
Hard working and informative tradesmen. Quietly got on with dismantling and installing a new combi oil fired boiler.
Rachel, Oxfordshire Posted on 31/10/2017 , work completed 31/10/2017
Great job, thorough
Customer Service
Quality
Value
Very happy with service. "4" for customer service is purely due to availability. In person service was excellent.
Timothy, Berkshire Posted on 13/11/2017 , work completed 13/11/2017