Premier Heating Solutions Ltd

James working alone was confident and cheerful throughout 3 days of hard work and the boiler fired up first time. Would highly recommend Premier Heating.

My boiler failed just a week before an extended period in hospital. Zach and the team stepped in at short notice and with genuine concern to quote for and organise what was a moderately complex replacement and installation. During the installation and various other fixes necessary we met a number of the engineers Shaun, Phil, George, Craig, Andy all clearly happy to work for Premier and focused on getting the job complete to a good standard. Premier are a very slick organisation with the ability to move engineers and reschedule almost on an hourly basis to deal with emergencies. The boiler installation including roofing work and a scaffolding was all completed seamlessly and to the planned schedule on time by clearly technically competent engineers. The customer service provided by the team back in the office was excellent. With a moderately complex installation there are inevitably some issues but none serious and the issues were dealt with willingly like nothing was too much trouble. I’m looking forward to on going good service backed up by the very good guarantees they offer on Worcester-Bosch products. I would have no problem recommending Premier to others.