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Premier Heating Solutions Ltd

4.9

922 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
922 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Very professional.
Customer Service
Quality
Value
First boiler service and general heating advice. Delayed due to traffic, but a quick call to the office enabled an ETA to be determined. Great service and advice with a very personable fitter.
Darryl, Berkshire Posted on 27/11/2018 , work completed 27/11/2018
Polite and professional.
Customer Service
Quality
Value
The company fitted a new oil fired boiler, removed old one, moved pipework and also connected up to underfloor heating in a new extension. Workmen arrived on Wednesday and finished Friday evening. All were very polite and respectful, taking off their boots to go on carpets. Did a fabulous job. Thank you.
Louise, Berkshire Posted on 14/12/2018 , work completed 14/12/2018
The trader replied (on 03/02/2019)
You're welcome Louise and thank you for the kind feedback!
My review
Customer Service
Quality
Value
Prompt and professional.
Geoff, Berkshire Posted on 03/12/2018 , work completed 03/12/2018
Boiler Replacement
Customer Service
Quality
Value
My old boiler flu and cylinder were replaced in two days at the agreed price. The job was complicated as the boiler and cylinder were in reversed positions so all the piping had to be replaced. A very quick job considering all the work needed. Callum the main engineer did an excellent neat and tidy job of all the work particularly the plumbing. From asking for a quote to completion of the job took no more than three weeks. All the people I came into contact with were helpful and very efficient so there was no hassle sorting out problems. In fact the only problem was when the removal of asbestos looked like putting the cost of the job up by 50%. This was quickly resolved by payment of a much smaller amount. I would thoroughly recommend this company and if i need any further work in the future will definitely use them again.
Customer in Berkshire Posted on 23/06/2022 , work completed 21/06/2022
The trader replied (on 09/03/2023)
Thank you for your fantastic review regarding your new boiler installation, it means so much to Premier Heating Solutions and the team to hear wonderful comments like this. It will be our pleasure to provide any further assistance you may require.
Impressed with the service from Premier Heating Solutions
Customer Service
Quality
Value
We had a new ATAG boiler installed and we went with Premier Heating Solutions because I was very keen on getting this boiler. Although a more expensive quote than the competitors, they did a good job of replacing our old Worcester boiler and were very impressed with the service from initial quote to installation. We had a full flushing done and they even changed the position of the flue and were able to get a bricklayer out within a few hours to complete the job. All the 3 workmen were very friendly and professional and work was completed on time. Very happy with our new boiler.
Customer in Berkshire Posted on 01/05/2024 , work completed 04/04/2024
The trader replied (on 03/05/2024)
Hello and thank you for choosing Premier Heating Solutions. We appreciate you leaving us an amazing review! We are pleased to hear that you are happy with your new ATAG boiler and you found our engineers pleasant to be around. All the best!
New boiler installation
Customer Service
Quality
Value
We really enjoyed working with Premier Heating All of their staff are very pleasant and it was a real pleasure to deal with them. Even when we a bit demanding and asked lots of questions they went the extra mile to explain things and make sure we were happy with the end result.
Customer in Oxfordshire Posted on 30/05/2024 , work completed 19/05/2024
The trader replied (on 31/05/2024)
Thank you for leaving us an amazing review! We are pleased to hear you found our team pleasant and enjoyable to be around. We are happy you chose Premier Heating Solutions. All the best!
Good work
Customer Service
Quality
Value
Premier performed an annual service and installed a smart thermostat. The turn up when they say, are clean and friendly, and perform the work to my entire satisfaction.
Customer in Berkshire Posted on 28/01/2025 , work completed 21/01/2025
The trader replied (on 06/02/2025)
Thank you for your amazing feedback! We’re thrilled to hear that you were happy with your annual boiler service and the new smart thermostat installation. We truly appreciate your support and wish you all the best!
Excellent job.
Customer Service
Quality
Value
We were very impressed with the process of changing our oil boiler, from the initial consultation to the installation. The workmanship was of a high standard.
Inge, Berkshire Posted on 06/06/2017 , work completed 06/06/2017
Excellent service
Customer Service
Quality
Value
Very pleasant engineer efficient service. Highly recommended.
Paul, Berkshire Posted on 03/10/2017 , work completed 03/10/2017
Professional and extremely helpful
Customer Service
Quality
Value
James was very helpful and knowledgeable. Quick and thorough service. Courteous and professional. Would definitely recommend.
Peter, Berkshire Posted on 13/10/2017 , work completed 13/10/2017