Premier Heating Solutions Ltd

I contacted Premier Heating when our water tank was overflowing through the external outlet pipe. The company responded to my call in a timely manner and sent Andy to fix it. He quickly identified the problem and replaced the broken float valve which rectified the problem. He arrived on time, was very tidy and thorough and checked everything was working afterwards, including our heating. Andy noticed that when he tried to turn the water off prior to fixing the overflowing tank, the stopcock inside the house was difficult to turn and was leaking slightly. He gave us a quote for replacing the stopcock which we accepted and he came back to do this job. As before, he arrived on time. In order to replace the internal stopcock, he had to turn off the mains water supply using the external stopcock outside the hose. This proved a mammoth task as it was deep underground and had become buried with soil. Andy painstakingly removed all the soil and eventually manage to locate the stopcock and turn the water off. I was very impressed by his perseverance and determination to get the job done. Premier Heating clearly believe in looking after their customers. We will certainly use them again.

It was the 1st time I used Premier Heating Solution to repair my Central Heating - It required a power flush of the system and change of several aging radiator valves. Firstly I was pleasantly surprised with a prompt and helpful response from the office staff over the phone, only to be matched with the early start of their engineer coming to do the job. And that was not all - Andy was nice, polite and knowledgeable young engineer, willing to explain any silly question I could throw on him, and at the same time, work hard to finish the job well and on time. Also I was quite impressed with his / company's equipment - He had every single (modern) tool to do the job and to do it with great confidence. Overall very happy experience. Thank you