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Premier Heating Solutions Ltd

4.9

922 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
922 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
My review
Customer Service
Quality
Value
Boiler service - boiler was missing key & made effort to get new key & return in only hours - Very impressive.
Bev, Oxfordshire Posted on 18/01/2019 , work completed 18/01/2019
Professional and helpful
Customer Service
Quality
Value
Peter did a brilliant job. The work was very neat and tidy and he took care to set up the system with consideration for further work that I might consider in the future i.e. nest. He also took the time to explain what he had done and how the system worked. Great job!
Sam, Berkshire Posted on 16/01/2019 , work completed 16/01/2019
My review
Customer Service
Quality
Value
Professional and reliable.
Jacqui, Berkshire Posted on 12/03/2019 , work completed 12/03/2019
Very good service
Customer Service
Quality
Value
Premier Heating Solutions were very good. The quotation was provided efficiently and the installer/engineer was excellent - very personable and genuinely interested in doing a high quality job.
Customer in Wokingham Posted on 13/02/2022 , work completed 04/02/2022
The trader replied (on 09/03/2023)
We appreciate you taking the time to leave us a positive review, we always strive to provide high quality work.
Friendly and professional service!
Customer Service
Quality
Value
Premier heating services were excellent throughout the process of getting my boiler serviced. It was quick and easy to book and pay online. The engineer was very friendly and helpful in asking my many questions. Good value and great service, will definitely use again!
Customer in Berkshire Posted on 05/11/2023 , work completed 31/10/2023
The trader replied (on 16/11/2023)
Thank you for sharing your experience with us! We are glad to hear that you was happy with your boiler service, and with our team. We look forward to working with you again in the future. All the best.
Continuing to do good work
Customer Service
Quality
Value
So far so good with this trader. From fitting the new boiler in 2022, to fitting a new radiator system and fixing a boiler level situation with us, they have been helpful, polite and reliable.
Customer in Berkshire Posted on 17/01/2024 , work completed 16/12/2023
The trader replied (on 22/01/2024)
Thank you for your review! We are glad to hear you were happy with your boiler installation and your new radiator system. We are always here if you need us.
Power flush of CH system
Customer Service
Quality
Value
It was the 1st time I used Premier Heating Solution to repair my Central Heating - It required a power flush of the system and change of several aging radiator valves. Firstly I was pleasantly surprised with a prompt and helpful response from the office staff over the phone, only to be matched with the early start of their engineer coming to do the job. And that was not all - Andy was nice, polite and knowledgeable young engineer, willing to explain any silly question I could throw on him, and at the same time, work hard to finish the job well and on time. Also I was quite impressed with his / company's equipment - He had every single (modern) tool to do the job and to do it with great confidence. Overall very happy experience. Thank you
Customer in Hampshire Posted on 18/02/2024 , work completed 16/02/2024
The trader replied (on 01/03/2024)
Hello, and thank you for the the smashing review! We are so happy to hear you are pleased with your powerflush and with our engineer Andy. We will be sure to pass on your kind words to him. We also appreciate you taking the time out of your day to leave us a review. All the best!
Local, Reliable & very helpful
Customer Service
Quality
Value
We have had an ongoing issue with the supply of water to our bathroom units and other water outlets throughout our cottage, so we contacted Premier Heating Solutions for their advice and help. They established what our issues were and provided timely quotes to potentially solve the issues, more importantly once we had accepted the quotes they kept to their timeline and provided an excellent engineer in Chris to carry out the work. It's early days but at the moment everything is working as hoped for. Can't fault the customer service or quality but you will have to decide for yourself if you think their costs - which are guaranteed are reasonable
Customer in Berkshire Posted on 06/11/2024 , work completed 05/11/2024
The trader replied (on 05/12/2024)
Thank you for sharing your positive experience! We are thrilled to hear that you are happy with our customer service and with our engineer Chris. Your recommendation means a lot to us, and we look forward to assisting you and others in the future! All the best to you.
Prompt & professional
Customer Service
Quality
Value
Serviced gas central heating boiler to agreed budget.
Alan, Oxfordshire Posted on 23/07/2018 , work completed 23/07/2018
The trader replied (on 19/10/2018)
Thank you Alan for your feedback
Prompt and professional
Customer Service
Quality
Value
Turned up on time. Polite and friendly. Got the job done and explained what they had done.
Andy, Berkshire Posted on 10/07/2018 , work completed 10/07/2018
The trader replied (on 10/10/2018)
Thank you for your positive feedback. See you next year for another boiler service.