Premier Heating Solutions Ltd

We had an old heat-only boiler replaced together with the usual controls such as programmer and thermostats. The new installation was for a condensing pressurised boiler system using a Which best buy boiler. We also needed extra gas pipe work as the existing supply was inadequate. The work was done over 17th and 18th July as agreed and to the previously accepted price. A number of members of the trader were involved at various stages, but all were friendly and hard working. They happily answered any queries we had and explained how the system worked before completion. There were a few issues that needed resolution before we could sign off the work as complete, but nothing was too much for the team to do and everything was done without fuss. The only point which would help them to be outstanding would be to be more thorough when testing after resolving any problems. That said we would still use them again as the standard of work completed is very good.

Communication from the company was thorough and quick. I was without heat in a cold snap in February so the schedule was juggled to enable the work to be completed as soon as possible. James was highly professional and considerate at all times, giving clear information which demonstrated integrity and a determination to do a thorough job When a second visit proved necessary this was arranged to be done within two days and again was completed with care and consideration of the need to avoid mess or disruption When problems occurred James did everything he could to resolve them

We have used Premier Heating for several years and always find them to be efficient. They communicate well from first enquiry through to completed work. All the team are polite and helpful and considerate of the needs of the client.