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Premier Heating Solutions Ltd

4.9

939 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
939 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Reliable, Professional, Prompt
Customer Service
Quality
Value
We have always found Premier Heating Solutions to be a reliable, professional and easy to deal with company with friendly and helpful engineers.
Which? Trusted Traders Consumer Posted on 21/03/2018 , work completed 21/03/2018
Recommended
Polite and efficient
Customer Service
Quality
Value
Dave is always most polite and friendly. His work is excellent and we are very pleased with our new bathroom taps.
Clive, Berkshire Posted on 12/07/2018 , work completed 12/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Clive, we appreciate you taking the time to comment on our service & it was a pleasure to assist you resolve your plumbing issues
Prompt and professional
Customer Service
Quality
Value
Turned up on time. Polite and friendly. Got the job done and explained what they had done.
Andy, Berkshire Posted on 10/07/2018 , work completed 10/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you for your positive feedback. See you next year for another boiler service.
Courteous & professional
Customer Service
Quality
Value
Engineers were very courteous & knowledgeable. We had some supply issues with parts which left us without heating for 24 hours but not a reflection on the quality of the engineers. Overall a positive experience. Without the parts issue, I would have given a 5 star rating.
Dominic, Berkshire Posted on 18/12/2018 , work completed 18/12/2018
Recommended
Boiler breakdown.
Customer Service
Quality
Value
1st class work, service & communication.
Rob, Berkshire Posted on 13/12/2018 , work completed 13/12/2018
Recommended
Excellent information
Customer Service
Quality
Value
Very good and quick service non-disruptive. Engineer provided excellent information, was very polite and not talkative, which allowed me to get on with work. Answered and addressed all our queries, same with the hive engineer. Work performed and completed within agreed time.
Mina, Berkshire Posted on 07/03/2019 , work completed 07/03/2019
Recommended
Replacement central heating boiler, water tank and all controls
Customer Service
Quality
Value
Communication from the company was thorough and quick. I was without heat in a cold snap in February so the schedule was juggled to enable the work to be completed as soon as possible. James was highly professional and considerate at all times, giving clear information which demonstrated integrity and a determination to do a thorough job When a second visit proved necessary this was arranged to be done within two days and again was completed with care and consideration of the need to avoid mess or disruption When problems occurred James did everything he could to resolve them
Customer in Oxfordshire Posted on 06/03/2020 , work completed 06/03/2020
Recommended
Installation of oil fired boiler
Customer Service
Quality
Value
Required a new boiler prior to Christmas as a result of old boiler leaking water. A very comprehensive on site inspection was carried out and managed to get work scheduled for 21/22/23 December. All four engineers who were involved in the installation were very professional and customer friendly. Work was carried out to schedule with minor chimney cementing work delayed to 31st due to weather. Overall an excellent experience.
Customer in West Berkshire Posted on 31/12/2020 , work completed 30/12/2020
Recommended
Professional
Customer Service
Quality
Value
Smooth and professional work carried out. All explained, all done in accordance with plan described at arrival. Just wish the new boilers operates in similar fashion.
Joaquim, Berkshire Posted on 13/06/2018 , work completed 13/06/2018
Recommended
Polite and good communication on job.
Customer Service
Quality
Value
Installed new boiler on budget. Both men worked well under extreme hot weather conditions. Tidy, polite and communicated well. Slight problem on 1st day which was resolved satisfactorily with a humble apology.
Julie, Berkshire Posted on 25/07/2018 , work completed 25/07/2018
Recommended
The trader replied (on 19/10/2018)
Thank you for your kind review Julie. Our engineers are experienced in working in a variety of properties in all weather conditions.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.