Premier Heating Solutions Ltd

We wanted to upgrade our heating from an old oil fuelled Rayburn to a Gas boiler. Very thorough quote visit gave us confidence that the job was being properly specced, and the quote was easy to understand with the different available options priced out, and the total clear. Once agreed the job was quick to book in. The guys were punctual and completed the job in the expected 2 days. Friendly engineers doing the work, who always took the time to double check anything with me when options/questions came up. Great handover at the end of the job, with everything explained, followed by a call the next day to check everything was ok. And with the premier club membership offer, I feel confident that we have the support there for anything further and servicing etc. Very pleased with the whole process and the speed from quote to completion.

It is clear that summers are getting warmer in the UK. During hot spells my wife and I found it very difficult to cope with the temperature of our bedroom at night. Therefore, I decided to explore the idea of installing an air conditioner. I researched a number of companies and Premier Heating Solutions came up in my web searches and I noted that they had received consistently good reviews from their customers. I prepared a document to explain what I wanted and sent it to them (and other companies). Premier came back promptly and after a telephone call to discuss my requirements in more detail one of their engineers came out to perform a survey. The quotation was sent to me promptly. I was satisfied with their proposal and accepted it. The installation is excellent. Chris and Reece did a great job - sometimes in terrible weather. Thank you!

Boiler installed 30/10/23 by Premier. Second service on 24 /3/26 by George Bennett. Arrived on time, was very polite in greeting in a friendly manner. Carried out the Service, which was Impressive and professional, clean in the work, which was awkward due to the location of the boiler and kept everything tidy and neat as the work progressed. Kept me informed as to progress. It is good to see the high standard of his work in the area, which was clean and tidy afterwards. Would recommend him for his competence and work.

We recently had our boiler fail in the office over the winter period and called Premier to fix. On understanding it was well passed being fixed we agreed a new one to be installed. Within four days a new boiler installed, very professional and couldn't be happier. Harley noted as being particularly friendly, helpful and taking time to explain all of the functions and settings. Not only is it much cheaper to run, but better for the environment too. 5* communication, service and delivery at such short notice!

George + Tyler installed a combi boiler for me, with a few necessary customisation elsewhere, and the work was completed on time, with the work areas were left in a clean and usable condition afterwards. They happily answered any questions I had, or queries about changes, even after the job had finished etc. I would highly recommend Premier Heating Solutions, especially George and Tyler.

Initially Darren came out to service the boiler. He quickly identified that it needed to be replaced and a quotation was emailed to me promptly. The day before the installation Ollie arrived to carry out a power flush of the system. He called ahead, as requested, and arrived within the timeframe he gave. He familiarised himself with the property, explained what was going to happen and carried out the work within the allocated time. The next day Chris arrived on time. He too familiarised himself with the property and explained what he was going to do. Both engineers kept me updated throughout the job and Chris ensured I was happy before he left. They were both kind, professional and tidy.

Having lived in our four bedroomed house for 45 years and had various plumbers over the years with sadly variable skills the resultant pipework looked like a spiders web in our airing cupboard and the consequences resulted in leaking air valves/very bad hot water flow downstairs and build-up of lime scale James came to our rescue and methodically checked everything at the quote stage: what should be done and convinced me the eternal cynic that he really knew what he was talking about and justified his quote in layman's language. The resultant day long job once again proved to me that James knew what he was talking about.....he clearly communicated during the job at every stage of alteration what he was doing and why, which increased my trust in his skill sets. One week later I can now confirm that I am absolutely delighted and signed up for Premiers Annual Service Contract without a second thought

I contacted Premier due to poor Hot water flow in my property, from start to finish they were very open about my options and answered all of my questions. On installation the engineers were friendly and did a great job, even staying a bit longer to make sure everything clean / tidy and the system was working as expected and again answering my questions about on going maintenance etc. Excellent service I would highly recommend using Premier.

Chris and Ollie worked extremely hard on our very complicated cylinder removal and replacement. The job took 4.5 days which was a lot longer than expected but Chris and Ollie worked very late several nights to try to keep on track and keep us with hot water on overnight. Even on those late nights Chris was happy to explain exactly where the job was up to, what the next steps were and how long he thought each step would take. I never felt he was rushing out of the door even after a very long day!. They were neat and tidy, polite, friendly and trustworthy and I felt safe with them in my home and comfortable leaving them in the house as well. The initial quote from Zach was very clearly laid out and competitively priced and did not change, except to add a few extra parts which had been discovered as faulty along the way. We had anticipated this, so we were okay with that. We were entitled to 10% off those parts as part of the Premier membership which came included for a year with our initial quote.

booked Premier Heating Solutions for an Unvented cylinder repair and was really impressed with the service. They arranged a same-day appointment which was a huge relief, and George carried out the work. He arrived on time, was very professional, and completed the repair quickly without any fuss. The job was done to a high standard, and he left the work area spotless, which I really appreciated. It’s rare to find such a clean and efficient tradesperson. I felt reassured throughout the process and the price was fair for the quality and speed of service provided. I would definitely recommend Premier Heating Solutions and George in particular for anyone needing reliable and prompt heating repairs.

I am a retired professional mechanical engineer and have worked in an environment noted for exacting standards of technical and commercial competence. Consequently I now find, so often, the services provided in the domestic servicing of heating systems are often inadequate in terms of high costs and poor delivery. That has not been my recent experience with Premier Heating Solutions, the work they have recently completed at my country cottage which embraced both traditional plumbing and the installation of modern controls to an elderly heating system has been successfully undertaken with the minimum disruption amd at a reasonable cost.

Ejaz from Premier Heating Services serviced my gas boiler and cleaned out my heating feed and expansion tank. The work was carried out both professionally and tidily. I particularly appreciated the way in which the various steps in the work were explained to me.

The initial meeting was carried out in a professional manner. Everything was explained in detail and then emailed over within an hour. They arrived on time and all work was carried out to a high standard with a friendly attitude. Can not recommend more highly.

Another great job completed by Premier Heating Solutions. This time to replace the old gas boiler in our new home. Zack did a thorough initial survey and discussed the options with us before Shane and Tyler came in to install our new system. We are really happy to have our first App controlled heating system and Premier Heating Systems to support it's service and maintenance over the coming years. Thanks again team, great job!

Ejaz Ahmed checked my boiler thoroughly, with the audience of my 3-year-old grandson. He then changed my leaking garden tap and checked the radiators. He was most courteous and efficient.

Ejaz provided excellent service that went above and beyond. He carried out the boiler check quickly and efficiently, left the space tidy, was very polite, and fixed a longstanding issue with my hob which I thought was beyond fixing! Very impressed as always by Premier Heating and will continue to use their services, as I have done for many years now.

I’ve used Premier Heating Solutions for several years for gas boiler service and maintenance, and every time they have arrived when they promised, done the work quoted, and there have never been hidden charges. The company has felt professional, responsive, and well organised throughout. Thanks, Premier Heating!

We had the hot water tank replaced with pressurised system, cold water turned to mains over all the house, water softener added, cold water tanks removed from attic and everything disposed of. Excellent work - firstly by Andy who planned and fully explained all the changes, then by Shane who worked solidly for 2 days (with some help) - Shane didn't stop (apart from when we bombarded him with questions!), and his work was excellent. A couple of teething problems quickly resolved by Premier. Definitely 5 stars for quality! Glad to use Premier again.

The engineer wasn’t due until the afternoon, but rang in the morning to see if it was ok with me if he came early, which suited me better, so I agreed. He arrived and carried out my boiler service as arranged with the least disruption to me possible, along with a thorough check on the whole system, and noted the inhibitor in the radiators was low and so topped it up. I have the Premier heating members service, which is great as I can call on them anytime with problems, so it gives me peace of mind.

Premier heating from initial talks to completion of work took less than a week and a half. We had Chris and George as our fitters, and they arrived promptly at 8 am. We had a split air conditioning installation. Living room and master bedroom. What was easily a day and a half's work was finished in one day. The guys worked till 8.20 pm to get the job finished on a Friday, may I add. Friendliest, nicest guys you could meet. Only stopping for half an hour for lunch, not to mention the 31-degree heat. Informed throughout the day how they were getting on. I felt bad that they worked so long, but they were only concerned that we were happy. I could go on, but in a nutshell, absolutely brilliant. Thanks, guys. Highly recommend.

Premier Heating provided a first class service from the initial enquiry/survey of our own and parents, houses boiler replacement, to completion. The fitting teams turned up when they said they would and were extremely courteous through out the installation. Explaining clearly what they were doing to our elderly parents. Everything was done and completed as advised and on time . No surprises. We would have no hesitation in recommending this business.

Good customer service good engineers did work in timely manner gave me options for work to be done thanks a lot

They repaired a loo which was leaking from the cistern into the pan. The guy fitted two new parts and checked carefully to see that it flushed properly and was not leaking.

The team worked hard on a complicated job and was completed in one day. This was a better solution to a problem I had. Care was taken not to leave marks and all mess and rubbish removed on completion. Result: problem solved and better water pressure! I frequently use this company for their reliability and professionalism.

This morning, wonderful Steve came out to service our boiler! We have had the best experience with Premier Heating Solutions since our boiler installation. I cannot thank you all enough for your wonderful service and care that you have all shown and continue to do so. We hope to see Steve back when our part arrives. Thank you for everything 🙌🏼