Endorsed by Which?

Premier Heating Solutions Ltd

4.9

951 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
951 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
My review
Customer Service
Quality
Value
Service carried out quickly and efficiently.
Denis, Berkshire Posted on 17/05/2018 , work completed 17/05/2018
The trader replied (on 27/06/2018)
Thank you for the positive feedback. See you next year for another boiler service.
Prompt/professional.
Customer Service
Quality
Value
Boiler serviced. Also had reported very tiny leak from hot water pipe - this was successfully sorted out.
Jackie, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 26/06/2018)
Thank you for the review of your experience Jackie
My review
Customer Service
Quality
Value
Excellent service. Great knowledgeable engineers.
Afzal, Oxfordshire Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 26/06/2018)
Thank you for your positive feedback Afzal
Very good job
Customer Service
Quality
Value
Premier Heating Solutions were employed to remove an old boiler, fit a new boiler (in a different position) and to reposition a radiator. All done with a minimum of fuss. Good job!
Leslie, Berkshire Posted on 26/04/2018 , work completed 26/04/2018
The trader replied (on 17/05/2018)
Thank you for the feedback, it's very much appreciated.
Friendly and professional
Customer Service
Quality
Value
Work done efficiently and tidily. All questions answered clearly, Arising issues have been explained and I am confident they will be resolved in the agreed time frame. Nice guys!
Esta, Berkshire Posted on 10/08/2018 , work completed 10/08/2018
The trader replied (on 06/12/2018)
Hi Esta. Thank you for your great feedback in regards to your recent boiler installation. We encourage all our engineers to give clear details with the customer about any issues they find on installing the boiler.
Professional and speedy
Customer Service
Quality
Value
The agreed works were undertaken in one day in a very professional manner.
Chris, Hampshire Posted on 01/10/2018 , work completed 01/10/2018
A job well done
Customer Service
Quality
Value
It was nice to meet Brian for the first time today. He was a very pleasant, young man. He carried out the work efficiently, quickly and left the room clean and tidy. Thank you.
Which? Trusted Traders Consumer Posted on 29/08/2018 , work completed 29/08/2018
The trader replied (on 06/12/2018)
Many thanks for your great feedback. It is much appreciated. Look forward to seeing you again next year
Excellent service, great team.
Customer Service
Quality
Value
Full central heating installation (oil) inc tank. Very efficient service. Good communication throughout. Would definitely use them again. (Rob, Pete, Luke, Dave & Phil) awesome team!
Jen, Berkshire Posted on 28/08/2018 , work completed 28/08/2018
The trader replied (on 06/12/2018)
Thank you Jen for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job. We are pleased that our engineers kept you updated & communicated well about the installation process
Top quality boiler installation.
Customer Service
Quality
Value
Replacement of boiler with new combi - very well organised, professional, helpful, efficient and excellent job done.
Jonathan, Berkshire Posted on 04/09/2018 , work completed 04/09/2018
My reivew
Customer Service
Quality
Value
No problems - all quick and easy.
Vicki, Berkshire Posted on 24/10/2018 , work completed 24/10/2018
Excellent
Customer Service
Quality
Value
Job completed - excellent support.
Richard, Berkshire Posted on 10/12/2018 , work completed 10/12/2018
Helpful
Customer Service
Quality
Value
Made visit asked, very helpful, problem boiler all sorted, gave useful advice for future looking after boiler.
Diane, Berkshire Posted on 18/12/2018 , work completed 18/12/2018
The trader replied (on 03/02/2019)
Thank you for the 5* review Diane.
Very efficient
Customer Service
Quality
Value
Very efficient, everything done to a high standard. All very good.
Bernard, Berkshire Posted on 08/01/2019 , work completed 08/01/2019
The trader replied (on 31/01/2019)
Thank you Bernard for the positive comments and 5* review.
Worcester Bosch boiler installation
Customer Service
Quality
Value
James and his colleague did an excellent job of installing my new boiler I would highly recommend Premier Heating Solutions.
BRogers Posted on 29/10/2018 , work completed 29/10/2018
Very prompt & professional
Customer Service
Quality
Value
Very impressed with the service. Early arrival. Very professional and approachable. Clear explanations etc.
Stephanie, Oxfordshire Posted on 08/11/2018 , work completed 08/11/2018
Very good
Customer Service
Quality
Value
All good, very good service as always.
Bruce, Berkshire Posted on 26/11/2018 , work completed 26/11/2018
Very professional
Customer Service
Quality
Value
Fitted new shower. Arrived on time, work completed promptly. Workman, dave,very friendly, professional and polite. Would definitely ask for him again.
Carol, Berkshire Posted on 19/11/2018 , work completed 19/11/2018
Good job
Customer Service
Quality
Value
Boiler serviced. Very polite young man. Did a good job and was clean and neat.
Suzann, Berkshire Posted on 09/11/2018 , work completed 09/11/2018
My review
Customer Service
Quality
Value
Excellent service. Replaced boiler in schedule within budget.
Paul, Berkshire Posted on 02/11/2018 , work completed 02/11/2018
Professional & considerate
Customer Service
Quality
Value
Installation of new combi boiler & system flush : Excellent customer service from initial quote (options & costs clearly set out) all the way through to installation by two very proficient & amiable engineers who were happy to explain what they were doing and answer questions. Highly recommended.
Customer in Oxfordshire Posted on 10/12/2018 , work completed 31/10/2018
The trader replied (on 03/02/2019)
Thank you for the kind review and thank you for recommending us, it's much appreciated.
Helpful
Customer Service
Quality
Value
Carried out boiler service. Was helpful in explaining how to watch gauges. Arrived on time. I regularly use this company.
H, Berkshire Posted on 05/12/2018 , work completed 05/12/2018
Excellent service
Customer Service
Quality
Value
Very friendly, on time and helpful. Very knowledgeable, approachable.
Norma, Berkshire Posted on 23/10/2018 , work completed 23/10/2018
Boiler service
Customer Service
Quality
Value
Arrived promptly & serviced the boiler as agreed.
Niki, Berkshire Posted on 06/11/2018 , work completed 06/11/2018
Prompt and Professional
Customer Service
Quality
Value
As always, helpful and efficient boiler service.
Joanna, Berkshire Posted on 07/11/2018 , work completed 07/11/2018
Broken boiler
Customer Service
Quality
Value
Engineer arrived as agreed and bought two parts to try two solutions. First attempt did not work so he tried the other successfully. Polite, courteous, knowledgeable and sought help when required. Would highly recommend.
Susan, Berkshire Posted on 23/01/2019 , work completed 23/01/2019