Premier Heating Solutions Ltd

James did a really excellent job. More challenging than expected because of existing pipework/wooden battens/etc all in exactly the wrong places, but James remained positive and resourceful throughout, and determined to complete the work to a high standard. Very bright, and inspired confidence. I would highly recommend him. Admin team also a pleasure to deal with, especially Sue on reception.

I've just had an old LPG gas boiler replaced by an electric one. Phil visited my home and talked me through the options I had to replace a ten year old LPG boiler. He was very clear and helpful, following up his visit within 24 hours with thorough and competitively priced quotes for new LPG and electric boilers. I decided on an electric one. Pete and Luke came within 10 days, removed the old boiler and re-sited and installed the new one within a day. The following day Pete returned with an electrician to connect and finish off the work and talk me through using the new controls. Pete and Luke's work was of a very high standard. They were efficient, friendly and polite. They tidied up as they worked and made sure that any rubbish or scrap materials were taken away before they left my home. I am very pleased with the quality of work and efficiency of service I have received from a friendly, professional team- from a helpful initial chat with Sue to the completion of the installation. I will not hesitate to recommend Premier Heating to my family and friends.

Premier Heating Solutions have fitted a new gas boiler for me, their service was extremely professional every step of the way. Phone calls are answered promptly and organisation and communication throughout was excellent. Pete and Rob were polite, professional and extremely tidy. They were respectful of my home, tiding up as they went along and leaving my kitchen spotless after completing the job. I wouldn't hesitate to recommend them. With a plethora of plumbers around they are a breath of fresh air, service is second to none with a skilled, polite and knowledgeable workforce.

Premier Heating Solutions were recommended to me by several of my neighbours, following which I used them to convert my old conventional central heating system to a Combi boiler system. Phil inspected and took time to listen to my requirements and queries before making his recommendations. He was knowledgeable and was very helpful and prepared a detailed quotation immediately. I had confidence in his recommendations and proceeded. The installation was carried out by James, who was professional throughout. He was polite, neat and took immense care with all his work. His priorities were to ensure that the job was carried out to the highest standard and that I was entirely satisfied, no matter if it took up more of his time. I have used many skilled tradesmen and engineers over the years with my work as a Chartered Surveyor, and James is up there with the best of them. Certainly he is the best that has ever worked in my house. These are high praises, to the extent he may be embarrassed, but they are completely deserved. I have no hesitation in recommending Premier Heating, who are a very friendly and professional firm.

Arrived on time extremely good and sociable installers. One worked for 12 hours nonstop to complete an excellent job. Would strongly recommend them in every way. Well done !

Very professional work, the installer was courteous and answered any questions I had. The site was left clean and tidy with all rubbish removed. Good job, no complaints.

The experience with Premier Heating Solutions lived up to previous reviews. Professional work and consideration when working re cleanliness etc. I will definitely use this company for on going work. I will remain a loyal customer for future contracts. John A. S.

Thank you for a very professional job. Good communication from the company and prompt service. Mr Davies, the installation engineer was considerate and helpful. Very happy with the new Worcester boiler.

This is the first time we have used Premier as our previous plumber is retiring. The task was to fit a new kitchen tap so I was a little worried we would not get much attention as it is a small job. They were excellent - the plumber went out of his way for us. He had to go to a plumbers merchant to get an adapter as we had bought a Groehe (European not UK sizing). Despite that we were not charged extra. The pre-visit communication was also excellent.

Really pleased with Premier Heating. They installed a new gas boiler and upgraded the central heating system about 8 years ago for us and we have been using Premier Heating ever since to service the boiler. They are excellent in every way.

Appointment was on time, the engineer was very dilagent with all his test. This was the first service after the boiler was installed by Premier a year ago. No complaints.

Excellent service, really pleasant polite team that tackled an ancient boiler and system quickly and efficiently. Really tidy , clean and attentive due to the cold weather. Thank you so much, after care is a must and superb. Real peace of mind. Thank you so much again

We had a new boiler installed. The service the engineer and his relevant colleagues gave us was second to none. Carl, the lead guy, at all times kept us informed on what and why a particular action was being completed. The electrician concisely explained the new thermostat system and the roofers just efficiently got on with what was required. Carl was approachable and friendly and cleaned up impeccably at the end of the installation. Well done and thank you.

I couldn’t be more happy with the team who completed our work. We had a new boiler installed, new hot water tank and pretty much a completely new system piped in. The team who performed the job were polite, friendly and professional. They did an excellent job, explaining what they were doing and why and consulting us every step of the way. I’ll definitely be using them again

I have more experience than most with heating and plumbing services because of my job. This company is one of the best I have used, far better than British Gas. I have used them on three occasions, they turn up when they say they will. Do a good job and clean up after themselves, I would like to specially mention Helen in the office and Carl. Both excellent at their jobs

Having had a bad leak under the floor due to inferior pipework, we needed the pipes replacing quickly before the insurance company replaced the flooring. A representative from Premier Solutions arrived promptly on the Monday morning and the work was done on the Friday. An engineer worked tirelessly from 9 - 5 and the work done was excellent and done to high standard. Unfortunately, our heating system had developed a problem, having been drained and not used for months, which the engineer was not able to rectify, but the following day a heating engineer arrived and after several hours of patient work, the heating system was restored. Thank you Premier Heating Solutions Ltd.

We have used Premier Heating Solutions for about 10 years for our oil boiler maintenance and heating system repairs. As a company they are good to work with and give job costings up front. All the staff we have dealt with over the years have been polite, knowledgeable, clean and efficient. Premier Heating replaced our ageing boiler last week. From initial home survey through to completion everyone was great to deal with. Although the replacement boiler was the same make and model (Grant Vortex Pro System) it wasn’t a straightforward job. Both Kirk and Chris were great throughout the three days it took to complete the installation and didn’t let things get them down. I definitely recommend Premier Heating Solutions for oil boiler maintenance and replacement.

Harley and Tyler were professional prompt and tidy, and did a brilliant job. I'd especially like to mention how much we appreciate the job they did, as our location has loads of challenges relating to parking, access to parts of the building and generally wonky walls, ceilings and floors, which they just took in their stride, and were very patient about. Highly recommended.