Premier Heating Solutions Ltd

James did a really excellent job. More challenging than expected because of existing pipework/wooden battens/etc all in exactly the wrong places, but James remained positive and resourceful throughout, and determined to complete the work to a high standard. Very bright, and inspired confidence. I would highly recommend him. Admin team also a pleasure to deal with, especially Sue on reception.

I've just had an old LPG gas boiler replaced by an electric one. Phil visited my home and talked me through the options I had to replace a ten year old LPG boiler. He was very clear and helpful, following up his visit within 24 hours with thorough and competitively priced quotes for new LPG and electric boilers. I decided on an electric one. Pete and Luke came within 10 days, removed the old boiler and re-sited and installed the new one within a day. The following day Pete returned with an electrician to connect and finish off the work and talk me through using the new controls. Pete and Luke's work was of a very high standard. They were efficient, friendly and polite. They tidied up as they worked and made sure that any rubbish or scrap materials were taken away before they left my home. I am very pleased with the quality of work and efficiency of service I have received from a friendly, professional team- from a helpful initial chat with Sue to the completion of the installation. I will not hesitate to recommend Premier Heating to my family and friends.

Premier Heating Solutions have fitted a new gas boiler for me, their service was extremely professional every step of the way. Phone calls are answered promptly and organisation and communication throughout was excellent. Pete and Rob were polite, professional and extremely tidy. They were respectful of my home, tiding up as they went along and leaving my kitchen spotless after completing the job. I wouldn't hesitate to recommend them. With a plethora of plumbers around they are a breath of fresh air, service is second to none with a skilled, polite and knowledgeable workforce.

Arrived on time extremely good and sociable installers. One worked for 12 hours nonstop to complete an excellent job. Would strongly recommend them in every way. Well done !

Turned up on time, were clean, careful and businesslike. Completed the work in good time, and the system works well, no hesitation in recommending them at all. Have a service contract with them taken out at the time, they contact me when service is due, and again provide an excellent service. They turn up on time, get on with it, clean up as required, are always courteous and friendly, explaining as and when required what they are doing.

The engineer was very punctual and observed the Covid guidelines correctly. He detected one potentially dangerous fault which he was able to resolve on the spot. He was very thorough and very good at explaining what he was doing and why. Although a routine service usually takes about one hour, he continued to work until he had made sure everything was fully functional and safe even though it took him nearly two hours to do so. He was polite and very good-natured. Five stars are very well deserved.

We had a new boiler installed. The service the engineer and his relevant colleagues gave us was second to none. Carl, the lead guy, at all times kept us informed on what and why a particular action was being completed. The electrician concisely explained the new thermostat system and the roofers just efficiently got on with what was required. Carl was approachable and friendly and cleaned up impeccably at the end of the installation. Well done and thank you.

I couldn’t be more happy with the team who completed our work. We had a new boiler installed, new hot water tank and pretty much a completely new system piped in. The team who performed the job were polite, friendly and professional. They did an excellent job, explaining what they were doing and why and consulting us every step of the way. I’ll definitely be using them again

I have more experience than most with heating and plumbing services because of my job. This company is one of the best I have used, far better than British Gas. I have used them on three occasions, they turn up when they say they will. Do a good job and clean up after themselves, I would like to specially mention Helen in the office and Carl. Both excellent at their jobs

Having had a bad leak under the floor due to inferior pipework, we needed the pipes replacing quickly before the insurance company replaced the flooring. A representative from Premier Solutions arrived promptly on the Monday morning and the work was done on the Friday. An engineer worked tirelessly from 9 - 5 and the work done was excellent and done to high standard. Unfortunately, our heating system had developed a problem, having been drained and not used for months, which the engineer was not able to rectify, but the following day a heating engineer arrived and after several hours of patient work, the heating system was restored. Thank you Premier Heating Solutions Ltd.

Professional service. Arrival on time, good communication with the office and service techician. Comprehensive explanations to all our questions.

We have used Premier Heating Solutions for about 10 years for our oil boiler maintenance and heating system repairs. As a company they are good to work with and give job costings up front. All the staff we have dealt with over the years have been polite, knowledgeable, clean and efficient. Premier Heating replaced our ageing boiler last week. From initial home survey through to completion everyone was great to deal with. Although the replacement boiler was the same make and model (Grant Vortex Pro System) it wasn’t a straightforward job. Both Kirk and Chris were great throughout the three days it took to complete the installation and didn’t let things get them down. I definitely recommend Premier Heating Solutions for oil boiler maintenance and replacement.

Harley and Tyler were professional prompt and tidy, and did a brilliant job. I'd especially like to mention how much we appreciate the job they did, as our location has loads of challenges relating to parking, access to parts of the building and generally wonky walls, ceilings and floors, which they just took in their stride, and were very patient about. Highly recommended.

I decided to replace my heating circulator pump as the existing one was very old and I did not think it would last another winter. I contacted Premier and asked for someone to come and give me an estimate. I explained that it was not urgent bet even so they came within a short time. The engineer was able to give me a quote on the spot which I found reasonable. I then told him I would like to go ahead and to my very pleasant surprise, he said he could fit it right away. The job was soon finished and everything left tidy. I really was very pleased. We have used Premier for all our heating work since we arrived in the village three years ago and have been veyy happy with the results.

Good Service provided. Staff appear to be well-trained, knowledgeable, courteous and efficient. Reviewed our air source pump system and recommended energy savings. Work completed on time.

Excellent, quick and efficient service. Faults recognised quickly and solutions found. Job left clean and tidy. Very professional job. Would recommend this company.