Endorsed by Which?

Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Always helpful, on time and polite
Customer Service
Quality
Value
I’ve used Premier Heating Solutions for several years for gas boiler service and maintenance, and every time they have arrived when they promised, done the work quoted, and there have never been hidden charges. The company has felt professional, responsive, and well organised throughout. Thanks, Premier Heating!
Customer in Oxfordshire Posted on 02/09/2025 , work completed 19/08/2025
Twin Boiler Installation
Premier Heating provided a first class service from the initial enquiry/survey of our own and parents, houses boiler replacement, to completion. The fitting teams turned up when they said they would and were extremely courteous through out the installation. Explaining clearly what they were doing to our elderly parents. Everything was done and completed as advised and on time . No surprises. We would have no hesitation in recommending this business.
Customer in Oxfordshire Posted on 13/08/2025 (Reviewer did not use service)
Air con installation
Customer Service
Quality
Value
Premier heating from initial talks to completion of work took less than a week and a half. We had Chris and George as our fitters, and they arrived promptly at 8 am. We had a split air conditioning installation. Living room and master bedroom. What was easily a day and a half's work was finished in one day. The guys worked till 8.20 pm to get the job finished on a Friday, may I add. Friendliest, nicest guys you could meet. Only stopping for half an hour for lunch, not to mention the 31-degree heat. Informed throughout the day how they were getting on. I felt bad that they worked so long, but they were only concerned that we were happy. I could go on, but in a nutshell, absolutely brilliant. Thanks, guys. Highly recommend.
Customer in Berkshire Posted on 15/08/2025 , work completed 15/08/2025
Replacement of under floor central heating pipework.
Customer Service
Quality
Value
Having had a bad leak under the floor due to inferior pipework, we needed the pipes replacing quickly before the insurance company replaced the flooring. A representative from Premier Solutions arrived promptly on the Monday morning and the work was done on the Friday. An engineer worked tirelessly from 9 - 5 and the work done was excellent and done to high standard. Unfortunately, our heating system had developed a problem, having been drained and not used for months, which the engineer was not able to rectify, but the following day a heating engineer arrived and after several hours of patient work, the heating system was restored. Thank you Premier Heating Solutions Ltd.
Customer in Berkshire Posted on 03/11/2023 , work completed 21/10/2023
The trader replied (on 13/11/2023)
Hello, and thank you for this amazing review! We are pleased to hear you had a positive experience with our company. We are always here to help if needed.
Great efficient friendly service
Customer Service
Quality
Value
I have more experience than most with heating and plumbing services because of my job. This company is one of the best I have used, far better than British Gas. I have used them on three occasions, they turn up when they say they will. Do a good job and clean up after themselves, I would like to specially mention Helen in the office and Carl. Both excellent at their jobs
Customer in Berkshire Posted on 28/09/2023 , work completed 27/09/2023
The trader replied (on 29/09/2023)
Thank you for leaving a positive review, I will be sure to pass on to Helen and Carl that you were happy with their services. We are happy to hear that we have met your expectations and are always here to help if you need us.
Pumbing repair and new main water tank in loft
Customer Service
Quality
Value
Excellent, quick and efficient service. Faults recognised quickly and solutions found. Job left clean and tidy. Very professional job. Would recommend this company.
Customer in Oxfordshire Posted on 08/08/2024 , work completed 07/08/2024
The trader replied (on 09/08/2024)
Thank you for leaving us a great review! We are happy to hear you found our company efficient and our engineer professional and clean and tidy. We look forward to working with you again in the future. All the best!
Excellent Service
Customer Service
Quality
Value
We chose Premier for a planned LPG boiler replacement because they were local to us and had established an excellent reputation. We were not disappointed. From quotation to completion, they are highly professional and backed up by an excellent back office team and admin systems. To our surprise, the work was completed in one day and we are extremely grateful to engineers George and Harvey for their professionalism, teamwork, for answering all our questions and for the care they took to protect carpets, tidy up etc.
Customer in Berkshire Posted on 08/05/2025 , work completed 07/05/2025
The trader replied (on 21/05/2025)
Thank you for the fantastic review! We’re thrilled to hear that you were impressed with the speed of your new LPG boiler installation. It’s great to know that you found the entire process—from your initial enquiry to the final installation—smooth, easy, and professional. We’ll be sure to pass along your kind words to George and Harley for their neat and tidy work. Thank you again for choosing us!
Quick oil tank repair
Customer Service
Quality
Value
Great and fast service from Premier Heating. Arrived quickly, found the issue and provided various options on addressing the issue and the costs involved. Quick responses too from the office for follow up to work.
Customer in Berkshire Posted on 15/05/2025 , work completed 28/04/2025
The trader replied (on 21/05/2025)
Thank you for taking the time to leave us such a great review! We’re delighted to hear that you found our process fast and efficient, and that our engineer was able to promptly resolve the issue with your oil tank. We’ll also make sure to pass on your thanks to our office staff for their quick response. Thank you again for choosing us — we truly appreciate your support!
Brilliant service and great work
Customer Service
Quality
Value
Engineer was courteous and carried out boiler service quickly even took me through a few steps that would help me between services. Great service and can’t fault the work
Customer in Berkshire Posted on 20/05/2025 , work completed 13/05/2025
The trader replied (on 21/05/2025)
Thank you for leaving us such a fantastic review! We’re proud to hear you were pleased with your boiler service and that our engineer completed the job quickly and efficiently. We truly appreciate your support and look forward to working with you again in the future.
Great work by a great company
Customer Service
Quality
Value
The team completed a complicated job very well, solving problems as they went along, and delivered a very happy customer. Thanks team!
Customer in Oxfordshire Posted on 01/07/2025 , work completed 25/06/2025
The trader replied (on 02/07/2025)
Thank you for leaving us such an amazing review! We’re glad we could provide the service you needed and make the entire process smooth and stress-free. Your feedback is truly appreciated!
Satisfied
Customer Service
Quality
Value
Boiler and hot water cylinder,two radiators replaced,Bathroom taps,and annual service - this work completed at different periods. Jobs always completed on time - staff friendly and courteous - quotations adhered to. I have employed Premier Heating Solutions since 2013,they have never let me down and so I have had extra work completed in years 2014 ,2015 and 2016 as well as the annual service
Which? Trusted Traders Consumer Posted on 01/09/2013 , work completed 01/09/2013
Very good
Customer Service
Quality
Value
This firm has worked for me over several years and I have always been very satisfied with the work.
Betty, Berkshire Posted on 25/07/2017 , work completed 25/07/2017
Prompt, professional, excellent job
Customer Service
Quality
Value
Arrived on time, did amazing job. Friendly, courteous, cleaned up after, 5*.
Yvonne, Berkshire Posted on 02/08/2017 , work completed 02/08/2017
Highly Recommended
Customer Service
Quality
Value
Quick, efficient & friendly. Competitively priced. Highly recommended.
Emma, Berkshire Posted on 07/01/2017 , work completed 07/01/2017
Brilliant Job
Customer Service
Quality
Value
Hard working, good overall job and very pleased.
Beryl, Berkshire Posted on 04/08/2017 , work completed 04/08/2017
Exemplary Service
Customer Service
Quality
Value
Professional and courteous engineers. Easy to engage pre-sales team who were prompt and accommodating. On-site team went beyond the call of duty working late.
Paul, Berkshire Posted on 04/08/2017 , work completed 04/08/2017
Excellent, highly recommended
Customer Service
Quality
Value
From engineer Adam giving his quote, to the ladies in the office and the team who installed my new boiler, they were all professional, friendly and knowledgeable answering my questions and keeping me informed at all times. So pleased I contacted them, will recommend!
Carol, Berkshire Posted on 05/10/2017 , work completed 05/10/2017
Great Job as Usual
Customer Service
Quality
Value
Really helpful and patient in explaining the issues, going the extra mile.
Joanie, Berkshire Posted on 13/10/2017 , work completed 13/10/2017
Top job.
Customer Service
Quality
Value
I think the scores below tell the story accurately. I would not hesitate to recommend this company.
David, Berkshire Posted on 24/08/2017 , work completed 24/08/2017
My review
Customer Service
Quality
Value
They were polite and I think they did a great job.
Eleni, Berkshire Posted on 11/09/2017 , work completed 11/09/2017
Great job, quick & professional
Customer Service
Quality
Value
The guys worked quickly efficiently & Very tidily. They explained the quote & delivered the services to a very high standard. Thoroughly recommend.
Nichola, Berkshire Posted on 24/08/2017 , work completed 24/08/2017
Complete & professional
Customer Service
Quality
Value
From quote to installation a personal, personable and professional approach. Neat and tidy work practices. A good choice of heating supplier!
Paul, Berkshire Posted on 21/09/2017 , work completed 21/09/2017
Great job
Customer Service
Quality
Value
Excellent service, recommended for all work
Dave, Berkshire Posted on 11/08/2017 , work completed 11/08/2017
Very happy!
Customer Service
Quality
Value
Excellent service, prompt, polite, efficient, tidy. Fantastic job - really pleased with my new boiler and no rubbish to be dealt with!
Milly, Berkshire Posted on 14/08/2017 , work completed 14/08/2017
Excellent Work
Customer Service
Quality
Value
The surveyor, Phil, was professional, knowledgeable and helpful. He inspired confidence. The engineers, Dave & Dominic, were prompt, professional, efficient & personable. They worked hard and kept us informed about progress throughout the job, there were a few minor problems with the installation which they dealt with in good humour and with flexibility. The work was completed on time and to our satisfaction. We would be happy to recommend this company to all.
Clive, Hampshire Posted on 05/09/2017 , work completed 05/09/2017