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Endorsed by Which?
Premier Heating Solutions Ltd
Opening Hours
Today -
- Monday 09:00–17:30
- Tuesday 09:00–17:30
- Wednesday 09:00–17:30
- Thursday 09:00–17:30
- Friday 09:00–17:30
- Saturday - Closed
- Sunday - Closed
About
From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.
From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.
Why customers choose us:
- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler servicing
- Radiators and central heating
- Gas safety testing and inspection
- Boiler repair
- Power flushing
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
More Services
- lpg
- vaillant
- worcester
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
964 reviews
Recommended
Recommended
by 100% of customers
Sort by
Unvented Cylinder Inspection
Professional service. Arrival on time, good communication with the office and service techician. Comprehensive explanations to all our questions.
Customer in Berkshire
(Reviewer did not use service)
Recommended
Pumbing repair and new main water tank in loft
Customer Service
Quality
Value
Excellent, quick and efficient service. Faults recognised quickly and solutions found. Job left clean and tidy. Very professional job. Would recommend this company.
Customer in Oxfordshire
, work completed
Recommended
Excellent and 100% trusted
Customer Service
Quality
Value
We have asked Premier to help us and our family members several times in the past few years. They are always supremely reliable, trusted and efficient. Their engineers and the admin team are very friendly and always do what they say they will do. Most recently we had a broken power shower pump replaced and we are so pleased with the result.
Customer in Berkshire
, work completed
Recommended
Fast, friendly, efficient - and overcoming all challenges
Customer Service
Quality
Value
Premier have been our go-to since we moved into the area five years ago. Over the weekend, we discovered two water leaks from our property's ageing pipes. One in particular was in a very awkward place behind a kitchen cupboard, right against a backboard and almost inaccessible. I called Premier on the Sunday and Andy was out to us by Monday afternoon. I told Andy that if he needed to cut through the shelving to get better access to do it. Instead, Andy bent over backwards (well, actually laid flat on the floor and contorted himself) to carry out the perfect repair without damaging the cupboard or the shelf. This is Premier in a nutshell. We've had them out for some tricky repairs since 2020. Most traders would stick a zero on the bill and botch it. Premier see it as a challenge to be overcome, always do a great job, and do it for a very fair price.
Customer in Hampshire
, work completed
Recommended
Another big job done by Premier
Customer Service
Quality
Value
We had the hot water tank replaced with pressurised system, cold water turned to mains over all the house, water softener added, cold water tanks removed from attic and everything disposed of. Excellent work - firstly by Andy who planned and fully explained all the changes, then by Shane who worked solidly for 2 days (with some help) - Shane didn't stop (apart from when we bombarded him with questions!), and his work was excellent. A couple of teething problems quickly resolved by Premier. Definitely 5 stars for quality! Glad to use Premier again.
Customer in Berkshire
, work completed
Recommended
Always helpful, on time and polite
Customer Service
Quality
Value
I’ve used Premier Heating Solutions for several years for gas boiler service and maintenance, and every time they have arrived when they promised, done the work quoted, and there have never been hidden charges. The company has felt professional, responsive, and well organised throughout. Thanks, Premier Heating!
Customer in Oxfordshire
, work completed
Recommended
A GOOD JOB
Customer Service
Quality
Value
I decided to replace my heating circulator pump as the existing one was very old and I did not think it would last another winter. I contacted Premier and asked for someone to come and give me an estimate. I explained that it was not urgent bet even so they came within a short time. The engineer was able to give me a quote on the spot which I found reasonable. I then told him I would like to go ahead and to my very pleasant surprise, he said he could fit it right away. The job was soon finished and everything left tidy. I really was very pleased. We have used Premier for all our heating work since we arrived in the village three years ago and have been veyy happy with the results.
Customer in Berkshire
, work completed
Recommended
Good Service Company
Good Service provided. Staff appear to be well-trained, knowledgeable, courteous and efficient. Reviewed our air source pump system and recommended energy savings. Work completed on time.
Customer in Hampshire
(Reviewer did not use service)
Recommended
Quick oil tank repair
Customer Service
Quality
Value
Great and fast service from Premier Heating. Arrived quickly, found the issue and provided various options on addressing the issue and the costs involved. Quick responses too from the office for follow up to work.
Customer in Berkshire
, work completed
Recommended
Brilliant service and great work
Customer Service
Quality
Value
Engineer was courteous and carried out boiler service quickly even took me through a few steps that would help me between services. Great service and can’t fault the work
Customer in Berkshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
We chose Premier for a planned LPG boiler replacement because they were local to us and had established an excellent reputation. We were not disappointed. From quotation to completion, they are highly professional and backed up by an excellent back office team and admin systems. To our surprise, the work was completed in one day and we are extremely grateful to engineers George and Harvey for their professionalism, teamwork, for answering all our questions and for the care they took to protect carpets, tidy up etc.
Customer in Berkshire
, work completed
Recommended
Great work by a great company
Customer Service
Quality
Value
The team completed a complicated job very well, solving problems as they went along, and delivered a very happy customer. Thanks team!
Customer in Oxfordshire
, work completed
Recommended
Twin Boiler Installation
Premier Heating provided a first class service from the initial enquiry/survey of our own and parents, houses boiler replacement, to completion. The fitting teams turned up when they said they would and were extremely courteous through out the installation. Explaining clearly what they were doing to our elderly parents. Everything was done and completed as advised and on time . No surprises. We would have no hesitation in recommending this business.
Customer in Oxfordshire
(Reviewer did not use service)
Recommended
Air con installation
Customer Service
Quality
Value
Premier heating from initial talks to completion of work took less than a week and a half. We had Chris and George as our fitters, and they arrived promptly at 8 am. We had a split air conditioning installation. Living room and master bedroom. What was easily a day and a half's work was finished in one day. The guys worked till 8.20 pm to get the job finished on a Friday, may I add. Friendliest, nicest guys you could meet. Only stopping for half an hour for lunch, not to mention the 31-degree heat. Informed throughout the day how they were getting on. I felt bad that they worked so long, but they were only concerned that we were happy. I could go on, but in a nutshell, absolutely brilliant. Thanks, guys. Highly recommend.
Customer in Berkshire
, work completed
Recommended
Professional, clean, efficient
Customer Service
Quality
Value
George + Tyler installed a combi boiler for me, with a few necessary customisation elsewhere, and the work was completed on time, with the work areas were left in a clean and usable condition afterwards. They happily answered any questions I had, or queries about changes, even after the job had finished etc. I would highly recommend Premier Heating Solutions, especially George and Tyler.
Customer in Berkshire
, work completed
Recommended
Excellent installation of AC unit in bedroom
Customer Service
Quality
Value
It is clear that summers are getting warmer in the UK. During hot spells my wife and I found it very difficult to cope with the temperature of our bedroom at night. Therefore, I decided to explore the idea of installing an air conditioner. I researched a number of companies and Premier Heating Solutions came up in my web searches and I noted that they had received consistently good reviews from their customers. I prepared a document to explain what I wanted and sent it to them (and other companies). Premier came back promptly and after a telephone call to discuss my requirements in more detail one of their engineers came out to perform a survey. The quotation was sent to me promptly. I was satisfied with their proposal and accepted it. The installation is excellent. Chris and Reece did a great job - sometimes in terrible weather. Thank you!
Customer in Berkshire
, work completed
Recommended
Install of Gas boiler to replace Oil
Customer Service
Quality
Value
We wanted to upgrade our heating from an old oil fuelled Rayburn to a Gas boiler. Very thorough quote visit gave us confidence that the job was being properly specced, and the quote was easy to understand with the different available options priced out, and the total clear. Once agreed the job was quick to book in. The guys were punctual and completed the job in the expected 2 days. Friendly engineers doing the work, who always took the time to double check anything with me when options/questions came up. Great handover at the end of the job, with everything explained, followed by a call the next day to check everything was ok. And with the premier club membership offer, I feel confident that we have the support there for anything further and servicing etc. Very pleased with the whole process and the speed from quote to completion.
Customer in Oxfordshire
, work completed
Recommended
Satisfied
Customer Service
Quality
Value
Boiler and hot water cylinder,two radiators replaced,Bathroom taps,and annual service - this work completed at different periods. Jobs always completed on time - staff friendly and courteous - quotations adhered to. I have employed Premier Heating Solutions since 2013,they have never let me down and so I have had extra work completed in years 2014 ,2015 and 2016 as well as the annual service
Which? Trusted Traders Consumer
, work completed
Recommended
Very good
Customer Service
Quality
Value
This firm has worked for me over several years and I have always been very satisfied with the work.
Betty, Berkshire
, work completed
Recommended
Prompt, professional, excellent job
Customer Service
Quality
Value
Arrived on time, did amazing job. Friendly, courteous, cleaned up after, 5*.
Yvonne, Berkshire
, work completed
Recommended
Very Quick
Customer Service
Quality
Value
Very quick at coming out and prompt with time. Lovely young man who explained things in a way that I understood.
Suzann, Berkshire
, work completed
Recommended
Always a Great Service
Customer Service
Quality
Value
Very happy with the quality of the service and the thoroughness.
Kelly, Berkshire
, work completed
Recommended
Good Job
Customer Service
Quality
Value
Prompt, Professional and Polite.
Suzanne, Berkshire
, work completed
Recommended
Excellent, highly recommended
Customer Service
Quality
Value
From engineer Adam giving his quote, to the ladies in the office and the team who installed my new boiler, they were all professional, friendly and knowledgeable answering my questions and keeping me informed at all times. So pleased I contacted them, will recommend!
Carol, Berkshire
, work completed
Recommended
Great Job as Usual
Customer Service
Quality
Value
Really helpful and patient in explaining the issues, going the extra mile.
Joanie, Berkshire
, work completed
Recommended