Endorsed by Which?

Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Exemplary Service
Customer Service
Quality
Value
Professional and courteous engineers. Easy to engage pre-sales team who were prompt and accommodating. On-site team went beyond the call of duty working late.
Paul, Berkshire Posted on 04/08/2017 , work completed 04/08/2017
Top job.
Customer Service
Quality
Value
I think the scores below tell the story accurately. I would not hesitate to recommend this company.
David, Berkshire Posted on 24/08/2017 , work completed 24/08/2017
My review
Customer Service
Quality
Value
They were polite and I think they did a great job.
Eleni, Berkshire Posted on 11/09/2017 , work completed 11/09/2017
Great job, quick & professional
Customer Service
Quality
Value
The guys worked quickly efficiently & Very tidily. They explained the quote & delivered the services to a very high standard. Thoroughly recommend.
Nichola, Berkshire Posted on 24/08/2017 , work completed 24/08/2017
Complete & professional
Customer Service
Quality
Value
From quote to installation a personal, personable and professional approach. Neat and tidy work practices. A good choice of heating supplier!
Paul, Berkshire Posted on 21/09/2017 , work completed 21/09/2017
Great job
Customer Service
Quality
Value
Excellent service, recommended for all work
Dave, Berkshire Posted on 11/08/2017 , work completed 11/08/2017
Very happy!
Customer Service
Quality
Value
Excellent service, prompt, polite, efficient, tidy. Fantastic job - really pleased with my new boiler and no rubbish to be dealt with!
Milly, Berkshire Posted on 14/08/2017 , work completed 14/08/2017
Excellent Work
Customer Service
Quality
Value
The surveyor, Phil, was professional, knowledgeable and helpful. He inspired confidence. The engineers, Dave & Dominic, were prompt, professional, efficient & personable. They worked hard and kept us informed about progress throughout the job, there were a few minor problems with the installation which they dealt with in good humour and with flexibility. The work was completed on time and to our satisfaction. We would be happy to recommend this company to all.
Clive, Hampshire Posted on 05/09/2017 , work completed 05/09/2017
Prompt and professional.
Customer Service
Quality
Value
The engineer arrived at the specified time, carried out the boiler service required, and adjusted the clock.
Linda, Berkshire Posted on 11/12/2017 , work completed 11/12/2017
Couldn't Have Been Better
Customer Service
Quality
Value
Brilliant. Prompt, courteous and extremely knowledgeable. Kept me up to date with the works and stayed until the job was done on all 3 days. I wouldn't hesitate to recommend Premier. James was brilliant and you wouldn't have thought Luke & Dom were apprentices.
Steve, Berkshire Posted on 14/02/2018 , work completed 14/02/2018
Brilliant
Customer Service
Quality
Value
Great job. Well Done. Exceeded expectations.
Don, Berkshire Posted on 16/01/2018 , work completed 16/01/2018
Great Service
Customer Service
Quality
Value
Great service - turned up on time and was very thorough. Thanks.
Alison, Berkshire Posted on 05/01/2018 , work completed 05/01/2018
My review
Customer Service
Quality
Value
Prompt, professional, tidy, good job
Sarvesh, Berkshire Posted on 18/12/2017 , work completed 18/12/2017
My review
Customer Service
Quality
Value
Fantastic job, very quick, gave lot of helpful advice
Tony, Berkshire Posted on 30/01/2018 , work completed 30/01/2018
Big job done very smoothly
Customer Service
Quality
Value
We have used Premier a number of times now and hands-down they are our favourite tradesmen. They are meticulous in doing a good job and are very friendly and patient in helping to explain what they're doing.
Joanie, Berkshire Posted on 08/02/2018 , work completed 08/02/2018
Prompt, Polite, Professional
Customer Service
Quality
Value
Our engineer was brilliant - he came when he said he would and did what he said he would. We're very pleased.
Kate, Berkshire Posted on 20/12/2017 , work completed 20/12/2017
My review
Customer Service
Quality
Value
Very good job done.
Brenda, Oxfordshire Posted on 03/01/2018 , work completed 03/01/2018
My review
Customer Service
Quality
Value
Excellent services.
Which? Trusted Traders Consumer Posted on 10/01/2018 , work completed 10/01/2018
Very Good Service
Customer Service
Quality
Value
Excellent service, on time, clean and job well done.
Matthew, Berkshire Posted on 02/02/2018 , work completed 02/02/2018
Great service
Customer Service
Quality
Value
Second time I have used Premier Heating for my boiler service, on time, professional and helpful.
Alison, Berkshire Posted on 12/06/2018 , work completed 12/06/2018
The trader replied (on 06/08/2018)
Thank you for your kind review. It is much appreciated.
Excellent service
Customer Service
Quality
Value
Always an excellent service from Premier.
Nick, Berkshire Posted on 22/05/2018 , work completed 22/05/2018
The trader replied (on 23/07/2018)
Thank you Nick for your continued support and great feedback.
Thoroughly competent
Customer Service
Quality
Value
Extremely efficient and entirely reliable.
Jayanta, Oxfordshire Posted on 17/05/2018 , work completed 17/05/2018
The trader replied (on 03/07/2018)
Thank you for your kind review Jayanta. It is much appreciated.
Prompt & professional
Customer Service
Quality
Value
Boiler service carried out, arrived early, polite professional & informative.
Jude, Berkshire Posted on 04/06/2018 , work completed 04/06/2018
My review
Customer Service
Quality
Value
They were on time & worked very hard.
Jean, Berkshire Posted on 10/01/2018 , work completed 10/01/2018
Great work, customer service. Prompt & professional.
Customer Service
Quality
Value
Arrived on time, professional and made the necessary adjustments to the boiler. Also, sorted out a problem with the shower. Excellent company!
Louis, Berkshire Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 10/10/2018)
Hello Louis. Great feedback. It was a pleasure to assist and resolve your boiler and plumbing issues.