Endorsed by Which?

Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

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4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Reliable, knowledgeable.
Customer Service
Quality
Value
Work has only just finished and so no issues have arisen. Traders were professional, hard working, and finished on time and to budget. Price was excellent and the manager spent a long time talking through options. Phone calls/emails were always answered promptly.
Claire, Oxfordshire Posted on 23/07/2018 , work completed 23/07/2018
The trader replied (on 19/10/2018)
Thank you Claire. Our heating surveyor will spend time on the quotation to ensure that what we offer for a replacement boiler, is the best option for yourself and your property.
My review
Customer Service
Quality
Value
First year service carried out satisfactory. Service engineer very polite & helpful.
Patricia, Berkshire Posted on 03/12/2018 , work completed 03/12/2018
Excellent Service
Customer Service
Quality
Value
Great engineer who carried out boiler service, he was prompt and very efficient. Premier Heating Solutions, excellent company and would definitely recommend.
Customer in Wokingham Posted on 05/02/2019 , work completed 01/02/2019
Excellent service.
Customer Service
Quality
Value
Replace boiler & hot water cylinder & re-commission. Excellent service, all were very customer focused. Polite & tidy!
Ramesh, Hampshire Posted on 02/01/2019 , work completed 02/01/2019
Prompt and professional.
Customer Service
Quality
Value
Roberto was here on time and quickly sorted the problem out.
Which? Trusted Traders Consumer Posted on 15/12/2018 , work completed 15/12/2018
Excellent all round!!
Customer Service
Quality
Value
We had major vibrations coming from the central heating system, and no one could work out where it was coming from. After three visits, Dave found that it was a leak in underfloor pipes, by way of a process of elimination, and that it was pipes contracting after the heating was switched off that caused the vibrations - which mainly started at about 1am in the morning, for some weeks. We were very pleased with Dave’s work and his process for finding the problem. No one else we asked had a clue as to what the cause was. We would highly recommend this firm again.
Customer in Oxfordshire Posted on 23/03/2019 , work completed 21/03/2019
High standard
Customer Service
Quality
Value
The workmen were polite and friendly. The work was done to a high standard. I am very pleased with the workmanship.
Gweneth, Berkshire Posted on 18/01/2019 , work completed 18/01/2019
My review
Customer Service
Quality
Value
Professional service
David, Berkshire Posted on 15/01/2019 , work completed 15/01/2019
Great service
Customer Service
Quality
Value
Great service, very helpful. We had our gas fire serviced and coals changed. Brian was informative, helpful and also helped fix our ventilation without any issues. Will definitely recommend.
Sunji, Berkshire Posted on 07/12/2018 , work completed 07/12/2018
Friendly engineer
Customer Service
Quality
Value
Work carried out very quickly and very friendly engineer.
Martin, Oxfordshire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 31/01/2019)
Really glad to hear it Martin! Thanks for the 5* review.
Replacement Boiler and Power Flush
Customer Service
Quality
Value
They appear to be a successful company and deservedly so. The quotation was the best of three by a healthy margin, especially when compared with a nationwide supplier but the quality of workmanship, approach to the job and pleasant personality in no way reflected other than total satisfaction. It is early days but I have complete confidence that should there be a cause for concern, it will be addressed with equal professionalism and I will have no hesitation in recommending this company. One minor irritation. I was emailed the final invoice on the day of completion and contacted early the following day seeking payment. Fortunately, I had no reason to withhold payment and so all was well. I hesitate to award five stars on all three counts (nothing is that good) but I cannot think of a justifiable reason not to do so.
Customer in Oxfordshire Posted on 01/03/2019 , work completed 26/02/2019
Highly recommend
Customer Service
Quality
Value
Completed service of boiler as planned. They were fast & professional as always. Have used PHS a number of times in the past & will continue to do so in the future.
Kevin, Berkshire Posted on 18/01/2019 , work completed 18/01/2019
Very prompt
Customer Service
Quality
Value
As I said very prompt, clean & tidy changed boiler and carry-out chemical flush, all done with care and very professional service.
David, Berkshire Posted on 04/03/2019 , work completed 04/03/2019
Installed new boiler
Customer Service
Quality
Value
Prompt. Clean and professional. Worked to plan. Pleasant and sociable technicians. Got on with the job.
Nicholas, Berkshire Posted on 03/03/2019 , work completed 03/03/2019
Great Consultation. Fantastic installation.
Customer Service
Quality
Value
Really liked this service. Guy came round. Talked us through the work. Really easy to understand. Quote very straightforward and clearly itemised. Price compares well to others we investigated The engineers were very friendly and kept us in the loop about which parts of the job they were doing. Could have been very stressful and wasn’t in the slightest.
Customer in Oxfordshire Posted on 06/11/2019 , work completed 01/11/2019
Boiler installation
Customer Service
Quality
Value
I can't recommend these guys enough. Communication was excellent, everything clearly explained, they acted very quickly once they knew our old boiler had given up, and were very competitively priced. Even the quote itself was itemised and very clear. I've already recommended them to a friend and would do so again.
Customer in Wokingham Posted on 18/11/2019 , work completed 16/11/2019
Boiler Serviced
Customer Service
Quality
Value
Boiler serviced. We have used Premier several time before, always helpful, professional and efficient. And, the service was competitively priced.
Paul, Berkshire Posted on 07/10/2018 , work completed 07/10/2018
Highly recommended
Customer Service
Quality
Value
From original quote, to booking, to installation - a prompt, efficient & hassle-free service from friendly professional. Highly recommend.
Fiona, Berkshire Posted on 08/11/2018 , work completed 08/11/2018
Brilliant
Customer Service
Quality
Value
Installation off new exterior oil boiler & removal of old interior one & 'nest'. Out of 5 - installation 5, initial phone 5, initial visit to survey & quote 5, work done - 2 long days 5, brilliant friendly competent team 5.
Paul, Berkshire Posted on 23/11/2018 , work completed 23/11/2018
New Boiler Installed
Customer Service
Quality
Value
The team was great. The leading person (David) very patiently explained every step of the work they were about to do in advance. Everyone else involved (James, Luck, Barry) were really nice and courteous. We were left without heating for one evening only (were I expected it to be the whole time until installation completed), and even then, they verified that the hot water were still available. It was obvious that quality of the work is important and the guys take pride in doing it to best quality possible. The result is a great solution which I hope we will enjoy for years to come. I highly recommend working with Premier Heating.
Customer in Hampshire Posted on 14/12/2018 , work completed 13/12/2018
The trader replied (on 03/02/2019)
It's great to hear that your experience was so positive. We do try, so it's fantastic to hear it directly from our customers. Thank you for taking the time to give your feedback.
First class
Customer Service
Quality
Value
Serviced boiler. Fitted part. Very clean, polite, helpful, first class.
Wendy, Berkshire Posted on 31/10/2018 , work completed 31/10/2018
Outstanding
Customer Service
Quality
Value
James was prompt, tidy and professional. He was clearly very knowledgeable and went out of his way to explain each step of the process. And he certainly put in a shift - new boiler installed, with all the trimming in 1 day. Would thoroughly recommend this company - from quote to completion they were trustworthy and efficient.
Neil, Berkshire Posted on 02/10/2018 , work completed 02/10/2018
Prompt and professional.
Customer Service
Quality
Value
Installation of a new boiler. Very professional, thoughtful and caring. So impressed, would not hesitate to recommend them to anyone.
Raye, Berkshire Posted on 19/11/2018 , work completed 19/11/2018
Professional service
Customer Service
Quality
Value
Boiler service - prompt, professional & courteous service. Happy to recommend.
Alex, Berkshire Posted on 03/12/2018 , work completed 03/12/2018
My review
Customer Service
Quality
Value
Very quick efficient and helpful.
Peter, Berkshire Posted on 07/11/2018 , work completed 07/11/2018