Premier Heating Solutions Ltd

Just had my boiler serviced by Ejaz. Excellent service! Efficient, thorough and Ejaz didn't mind answering my questions. Very happy with my boiler fitted by this firm three years ago and the service provided thereafter.

I really can’t recommend Premier Heating enough. I contacted them as I needed a new water cylinder installed - something I had put off for a while, as I knew it wouldn’t be cheap! From the start, they were fantastic, the people I spoke to from the office as well as the people who came round to survey/install the cylinder, were all brilliant and couldn’t do enough to make sure all my questions were answered. They even sent a little gift after the work was completed which was very much appreciated. I am so pleased I finally got the work done and even more pleased that I chose Premier Heating.

booked Premier Heating Solutions for an Unvented cylinder repair and was really impressed with the service. They arranged a same-day appointment which was a huge relief, and George carried out the work. He arrived on time, was very professional, and completed the repair quickly without any fuss. The job was done to a high standard, and he left the work area spotless, which I really appreciated. It’s rare to find such a clean and efficient tradesperson. I felt reassured throughout the process and the price was fair for the quality and speed of service provided. I would definitely recommend Premier Heating Solutions and George in particular for anyone needing reliable and prompt heating repairs.

From our first contact with this company, their professionalism, politeness and transparency made them a rare stand-out. Having recently been the victim of nationally-recognised (and supposedly highly-recommended) scam plumbers, we were nervous - we’re not in our first flush of youth, and needed help with a boiler problem. From our very first contact with Premier Heating Solutions to the pristine state of our kitchen after a full boiler installation, we quickly realised that if more companies operated as considerately, transparently, honestly and professionally as this one does, TrustPilot would be out of a job! Customer service from every single member of the team we had contact with was outstanding. Engineers who visited our property were beyond helpful and professional. The quote we were given for the work was exactly what we were charged. On each occasion, the kitchen was left absolutely spotless. We so wish we had found this company sooner - we cannot recommend them highly enough and will be using them exclusively from now on!

Great service with due diligence all the way. Have been using Premier Heating for some years now since they first installed our boiler and can highly recommend them and their professionalism to anyone who would like a major install or simply a boiler service.

Good customer service good engineers did work in timely manner gave me options for work to be done thanks a lot

New boiler fitted, tidy clean work, very friendly and knowledgeable engineers. From the quotation to follow up Premier are a first class company.

Ejaz provided excellent service that went above and beyond. He carried out the boiler check quickly and efficiently, left the space tidy, was very polite, and fixed a longstanding issue with my hob which I thought was beyond fixing! Very impressed as always by Premier Heating and will continue to use their services, as I have done for many years now.

I contacted Premier due to poor Hot water flow in my property, from start to finish they were very open about my options and answered all of my questions. On installation the engineers were friendly and did a great job, even staying a bit longer to make sure everything clean / tidy and the system was working as expected and again answering my questions about on going maintenance etc. Excellent service I would highly recommend using Premier.

I recently asked Premier Heating Solutions for a quote for the replacement of a 20-year-old gas boiler, which had a badly corroded flue. The whole process was very smooth and fast, and the quote provided was much more competitive than the existing supplier. I was very impressed with how quickly they were able to get me the quote, answer my questions, and then book in the work to be done. From the quote to the work being carried out was 3 working days. The actual installation was very well done. The fitter turned up on time, and the job was carried out efficiently that same day, with all of the waste being picked up later that day. I was kept informed throughout, and all paperwork was supplied by email as promised. I was very happy, therefore to pay the invoice and conclude everything. I hope and fully expect that the follow-up service will be to the same high standard.

I wanted to relocate the position of my boiler so it was a big and complex job not a straight swap. So I obtained three quotes of which Premier Heating Solutions were by a modest margin the highest. However I chose them because of their Which rating and because I wanted a turn key solution with one Company taking responsibility for everything. It’s been a complex and difficult job, but I was very fortunate because they assigned one of their senior engineers to it throughout. Chris Harmer mantled the previous system which was very complicated and then rationalised all the pipework to go with a new up-to-date top line Worcester Bosch boiler. ( I had researched the alternative of putting a heat pump in, but concluded that that was a non-starter because the system needed to cope with a large timber framed listed building). Chris was assisted by other engineer colleagues from time to time but I really appreciate the continuity of his presence gave. He had taken apart a very complex system and had knowledge of all of the layout of all the pipework and how to put everything back together again in his brain. The installation was only finished yesterday, so I’ve yet to start enjoying the benefits of the new boiler. However, I’m very impressed with the quality of the workmanship. It’s so neat and Chris’s working of the pipes in the new cylinder cupboard almost looks like an art installation. It’s so perfect.