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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Perfect service
Customer Service
Quality
Value
Great service from start to finish. Quote to fitting and having working boiler was great. Thank you.
Jonathan, Berkshire Posted on 25/06/2018 , work completed 25/06/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Jonathan, for your positive feedback. We have a great team who all work together in providing a great service and first class job.
Good job.
Customer Service
Quality
Value
Arrived on time, friendly and polite. Good job.
J, Berkshire Posted on 10/08/2018 , work completed 10/08/2018
Recommended
The trader replied (on 24/10/2018)
Thank you for your positive feedback
On time & a personable tradesman
Customer Service
Quality
Value
Boiler service carried out in quick time to a high standard. I retain this company because of their consistency.
Ray, Berkshire Posted on 09/08/2018 , work completed 09/08/2018
Recommended
The trader replied (on 06/12/2018)
Hello Ray. Thank you for your positive feedback. It is good to hear that you appreciate our consistent good service and look forward to seeing you next year
Excellent service.
Customer Service
Quality
Value
Needed a cast iron radiator installed. The engineer they sent round arrived on time, was courteous throughout, and was extremely helpful with any queries I had. We have an exposed wooden floor, but David managed to get to all the pipework without having to cut any. I'm sure this was more awkward for him but we really appreciate the effort he went to. Very professional service and will be using them again without hesitation.
Ciaran, Berkshire Posted on 10/09/2018 , work completed 10/09/2018
Recommended
Boiler service.
Customer Service
Quality
Value
Engineer was on time, polite, efficient. The service is what we have come to expect from Premier Heating.
Christine, Berkshire Posted on 14/08/2018 , work completed 14/08/2018
Recommended
The trader replied (on 06/12/2018)
Thank you Christine for your kind review about your recent boiler service. We are pleased to offer a consistent excellent service with professional engineers.
Friendly, professional. Brilliant service.
Customer Service
Quality
Value
Completed new installation of boiler & power flush. Always arrived on time. Friendly & reliable workmen always happy to answer any questions from a complete boiler novice! Clean & tidy would 100% recommend service.
Victoria, Berkshire Posted on 13/08/2018 , work completed 13/08/2018
Recommended
The trader replied (on 06/12/2018)
Thank you Victoria for your review of your recent boiler installation & are pleased that you had such a positive experience . The engineers are happy to answer all questions on the installation and the operation of the new boiler.
My review
Customer Service
Quality
Value
2nd annual service of Worcester boiler (installed 2016). Arrived within agreed time & work done very efficiently.
Eric, Berkshire Posted on 08/08/2018 , work completed 08/08/2018
Recommended
The trader replied (on 24/10/2018)
Hello Eric. Thank you for your continued support and feedback. See you next year for another boiler service
My review
Customer Service
Quality
Value
Competent, professional and helpful.
Paula, Berkshire Posted on 30/08/2018 , work completed 30/08/2018
Recommended
The trader replied (on 13/12/2018)
Thank you for taking time to review us Paula
Got on with the job
Customer Service
Quality
Value
Removal and installation of a combi-boiler. They ran an hour later than quoted - but traffic due to an accident on the M4 held them up an hour getting here. Nice mannered, friendly and helpful. Just cracked on with the job. Worked like troopers. Highly skilled.
Michelle, Berkshire Posted on 23/08/2018 , work completed 23/08/2018
Recommended
The trader replied (on 06/12/2018)
We appreciate you taking the opportunity to review your recent boiler service. Unfortunately the engineers were held up on route to the property, but once there they worked to complete the boiler installation on time. All our engineers are friendly and polite and pride themselves on doing a first class installation
Great service, quick and efficient
Customer Service
Quality
Value
Engineer arrived on time and as agreed. Quick and efficient service. Would recommend.
Nichola, Berkshire Posted on 22/08/2018 , work completed 22/08/2018
Recommended
Very professional
Customer Service
Quality
Value
Office rang prior to visit, very professional gentleman named Brian serviced my boiler. Very polite and courteous, prompt, very efficient service from this company and individual.
Jennifer, Berkshire Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 06/12/2018)
Thank you Jennifer for your positive feedback in regards to your recent experience with Premier Heating. We are pleased that you had a efficient service from both the office and the engineer. Look forward to seeing you again
My review
Customer Service
Quality
Value
Serviced boiler. A very good service, engineer very polite and honest. Would recommend to others.
Barbara, Berkshire Posted on 19/11/2018 , work completed 19/11/2018
Recommended
Prompt and professional
Customer Service
Quality
Value
Prompt arrival kept me well informed on what he was doing and why. Polite smart and professional.
John, Berkshire Posted on 30/10/2018 , work completed 30/10/2018
Recommended
Professional
Customer Service
Quality
Value
This man knows what is what.
Which? Trusted Traders Consumer Posted on 31/10/2018 , work completed 31/10/2018
Recommended
Helpful & friendly
Customer Service
Quality
Value
Great company for help, support & guidance. Things are always going wrong at our house. Premier always find the problem and resolve it! Will always use these folks!
Carmen, Berkshire Posted on 03/12/2018 , work completed 03/12/2018
Recommended
First class
Customer Service
Quality
Value
Reason for visit was to repair a 2 year old non starting oil fired boiler, despite 2 visits from the manufacturer no one was able to find fault. Peter made a visit when we were taking a 2nd weekend without heat or water and worked through the problem.
Brian, Berkshire Posted on 12/10/2018 , work completed 12/10/2018
Recommended
Prompt and professional.
Customer Service
Quality
Value
Had new oil fired boiler fitted. Excellent job, very neat & tidy kept me informed with progress every day & finished within the time specified, very happy indeed. Would definitely recommend.
Dean, Hampshire Posted on 16/10/2018 , work completed 16/10/2018
Recommended
Knowledgeable
Customer Service
Quality
Value
Replaced boiler & cylinder. Great communication - explained how everything worked. Prompt, tidy, polite & knowledgeable of products.
Clare, Berkshire Posted on 04/09/2018 , work completed 04/09/2018
Recommended
Got the job done!
Customer Service
Quality
Value
Pete knew what he was doing!
Sesha, Oxfordshire Posted on 30/11/2018 , work completed 30/11/2018
Recommended
Easy to deal with and efficient.
Customer Service
Quality
Value
Annual service. I was contacted by Premier to remind me I was due a boiler service. We booked it in there and then. Very pleasant and easy to deal with.
Caroline, Berkshire Posted on 30/11/2018 , work completed 30/11/2018
Recommended
Very good
Customer Service
Quality
Value
Very good, efficient, explained what he was doing and answered all my questions.
Brendan, Berkshire Posted on 07/12/2018 , work completed 07/12/2018
Recommended
My review
Customer Service
Quality
Value
Always prompt and reliable.
Which? Trusted Traders Consumer Posted on 25/10/2018 , work completed 25/10/2018
Recommended
Quick, efficient work
Customer Service
Quality
Value
Servicing of gas boiler and some advice on balancing radiators. Quick and efficient service as always.
David, Berkshire Posted on 02/11/2018 , work completed 02/11/2018
Recommended
My review
Customer Service
Quality
Value
Timely service.
Chris, Oxfordshire Posted on 07/01/2019 , work completed 07/01/2019
Recommended
The trader replied (on 31/01/2019)
Thanks for taking the time to review us Chris!
Dave had to clear a space to do our Annual Boiler Service
Customer Service
Quality
Value
My wife & 1 year old were unwell; had to sort last minute childcare before going to work so completely forgot we'd booked our annual boiler service. I had planned to clear the area in front of the boiler the evening before... Dave turned up on time and was not phased with a slightly blank look when the front door opened. The boiler is in our garage along with all kinds of stuff/boxes and bits & pieces on their way to charity shop/tip etc. The garage door was opened for him, and he got on with the job. It was only when I popped into the garage a day or so later that I realised how much stuff he had carefully moved out of the way to allow him access to the boiler. He had obviously done this with no fuss, and not a hint of being inconvenienced. It is not the first time we have used Premier Heating Solutions, and Dave exemplifies their punctuality, efficiency and quality, but above all the helpful, no fuss, friendly attitude which we very much appreciate. We will definitely be using them again. Thank you.
Customer in West Berkshire Posted on 06/02/2019 , work completed 30/01/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.