Endorsed by Which?

Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Got the job done!
Customer Service
Quality
Value
Pete knew what he was doing!
Sesha, Oxfordshire Posted on 30/11/2018 , work completed 30/11/2018
Easy to deal with and efficient.
Customer Service
Quality
Value
Annual service. I was contacted by Premier to remind me I was due a boiler service. We booked it in there and then. Very pleasant and easy to deal with.
Caroline, Berkshire Posted on 30/11/2018 , work completed 30/11/2018
Very good
Customer Service
Quality
Value
Very good, efficient, explained what he was doing and answered all my questions.
Brendan, Berkshire Posted on 07/12/2018 , work completed 07/12/2018
Consistent great service
Customer Service
Quality
Value
Annual service of boiler. Arrived on time, was tidy, competent and friendly. Has always provided great service/installation/remedial work over last 3 years.
Alan, Berkshire Posted on 08/02/2019 , work completed 08/02/2019
Professional and courteous
Customer Service
Quality
Value
Premier Heating did what they said. They carried out the power flush in professional and courteous manner. The heating is working much better now. Good work.
James, Berkshire Posted on 04/02/2019 , work completed 04/02/2019
Very helpful
Customer Service
Quality
Value
Very helpful and good advice. Would recommend this great service.
Tim, Berkshire Posted on 20/02/2019 , work completed 20/02/2019
Professional
Customer Service
Quality
Value
Pete installed my new boiler over two days. He was professional, keen and tidy in his work. I have found the whole Premier Heating Solutions team I have been involved with excellent and would use them anytime I required their service.
Colin, Berkshire Posted on 18/02/2019 , work completed 18/02/2019
On time
Customer Service
Quality
Value
Brian came on time. Work was completed. Brian is a very nice person.
Jennifer, Oxfordshire Posted on 02/01/2019 , work completed 02/01/2019
Prompt and Professional
Customer Service
Quality
Value
Explained everything to me and was helpful. Felt reassured and problem was solved.
Natasha, Oxfordshire Posted on 30/11/2018 , work completed 30/11/2018
Great service
Customer Service
Quality
Value
Engineer arrived on time, was quick and efficient.
Which? Trusted Traders Consumer Posted on 31/01/2019 , work completed 31/01/2019
Prompt. Professional.
Customer Service
Quality
Value
Very good. Helpful.
Richard, Berkshire Posted on 28/03/2019 , work completed 28/03/2019
The trader replied (on 08/05/2019)
Thanks for your feedback
Excellent service
Customer Service
Quality
Value
Excellent service and quick.
Which? Trusted Traders Consumer Posted on 15/03/2019 , work completed 15/03/2019
My review
Customer Service
Quality
Value
Great service as always.
Clare, Berkshire Posted on 08/04/2019 , work completed 08/04/2019
The trader replied (on 31/07/2019)
Thank you for your continued support and feedback Clare.
Friendly and professional
Customer Service
Quality
Value
We had an old boiler replaced with a combi boiler in the loft. They were exceptionally friendly and professional, from the moment I contacted them for a quote. All staff were helpful, able and keen to explain the work involved and they kept to their time schedule. Competitive quote and exceptional service, would recommend.!
Danielle, Berkshire Posted on 04/04/2019 , work completed 04/04/2019
The trader replied (on 31/07/2019)
Hello Danielle. Thank you for your great feedback. It was a pleasure to carry out the works for you. We look forward to working with you again in the future.
Professional and friendly service
Customer Service
Quality
Value
New boiler installation. From getting the quote through to the engineers finishing the job the service was professional, courteous and good value.
Gareth, Berkshire Posted on 30/04/2019 , work completed 30/04/2019
Excellent service
Customer Service
Quality
Value
They are always professional and reliable. Give great advice too, how to keep them in good shape.
Roger, Berkshire Posted on 23/04/2019 , work completed 23/04/2019
The trader replied (on 31/07/2019)
Hello Roger. Thank you for the positive feedback. It is much appreciated.
Professional and polite
Customer Service
Quality
Value
Effective, fast and polite. Immediately took off shoes on entry, explained fully what he would do, explained why he was doing certain tasks.
Richard, Berkshire Posted on 03/04/2019 , work completed 03/04/2019
The trader replied (on 31/07/2019)
Thank you Richard. We are pleased that our engineer was considerate and polite. We hope we can be of service again in the future.
Professional and efficient.
Customer Service
Quality
Value
Very helpful, from scoping the work needed - always good when turns out a smaller job than thought! Quick to fit in date to do the work, arrived on time. Neat pipework and minimal mess. Polite and knowledgeable.
Tracey, Berkshire Posted on 29/04/2019 , work completed 29/04/2019
Professional and good value boiler fit
Customer Service
Quality
Value
We had a new boiler filled in and a new radiator. The schedule and budget was kept as agreed. Communication was excellent and very attentive. Rob did an excellent pipe work and installed everything to a high standard. There was a mixed up over a few items but all resolved very quickly and to our full satisfaction. We would recommend.
Bara, Berkshire Posted on 10/05/2019 , work completed 10/05/2019
Clean, efficient and production.
Customer Service
Quality
Value
New boiler installation, arrived on time, were careful not to create a mess, courteous & efficiently installed the boiler. Also did a good job of external building work required.
Thomas, Berkshire Posted on 31/05/2019 , work completed 31/05/2019
The trader replied (on 31/07/2019)
Hi Thomas. We are pleased that our installation team of engineers were tidy and courteous. We hope we can be of service again in the future.
Well done
Customer Service
Quality
Value
Very satisfied & well done.
John, Berkshire Posted on 12/12/2018 , work completed 12/12/2018
Replace gas boiler and hot water cylinder
Customer Service
Quality
Value
The heating system in this newly acquired house needed work on it. The contractor gave sound advice on what was necessary, and subsequently provided a very competitive price. They had previously done work for my son who spoke highly of them. I am very pleased with the work, and am confident the new installation will give the heat and quietness to be expected. Billy, the engineer who did the work, was a pleasure to have about the house and is a great ambassador for the company.
Gordon Posted on 12/06/2020 , work completed 24/02/2020
New Boiler Replacement & Minor Works
Customer Service
Quality
Value
I required a new boiler and searched the internet for local boiler company reviews. I got 4 quotes and checked the latest reviews. Premier Heating were not the cheapest but had great reviews and explained all the options available and how much each version would all cost. I opted for them and agreed a date that suited me as I am still working. The engineer was a young man called James who was exceptionally professional and polite throughout the task. The task was completed as per the schedule and at the original price quoted even though James had to return on a third day to fit an additional part that was identified during the original installation but at no extra cost. The task was not straight forward as I had agreed some minor alterations. James conducted all of the work to a very high standard and refused our assistance in cleaning up on completion doing it all himself. I have highly recommend Premier Heating Solutions to all of my family and friends and would certainly use again, if I required this type of service.
Andy in West Berkshire Posted on 26/06/2020 , work completed 12/06/2020
Great service and very pleased with new boiler
Customer Service
Quality
Value
We have used Premier Heating for many years and have always been happy with their service.This was a new boiler and new valves on all radiators.We were given a quote which we thought was very reasonable and Callum arrived to do the job.He was polite,friendly and very efficient.The job was completed in the allotted time scale and Callum was a very clean and tidy worker and nothing was too much trouble and he was very considerate to our elderly dog who insisted on wandering around.The fee came in right on the quote.Thank you Callum for a excellent job done with the minimum of fuss and thank you Billy and James for their assistance.
Customer in Reading Posted on 22/07/2020 , work completed 21/07/2020
Boiler service
Customer Service
Quality
Value
Always thorough service with no mess! Second-year running. Also installed by same company first-rate! Helpful with other ideas regarding the supply of hot water if changing the system. Can always be relied on for first-rate service.
Customer in Reading Posted on 23/08/2020 , work completed 20/08/2020