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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great service, thoroughly professional
Customer Service
Quality
Value
Our boiler was due to be replaced on a Monday morning following a snowy weekend … Luke arrived early in time to find me trying to clear a safe path to our front door - and immediately started helping, which was much appreciated. Dave and Barry then arrived, and the installation work all went smoothly. They also did a great job of clearing up afterwards. My husband had been very impressed by Phil's knowledgeable and professional approach when quoting for the work and we are very pleased with the results. We'd have no hesitation using Premier Heating Solutions again or in recommending them.
Customer in West Berkshire Posted on 20/02/2019 , work completed 05/02/2019
Old for new
Customer Service
Quality
Value
I decided to replace my old boiler and got an estimate from Premier Heating Solutions. Phil gave me a straight and honest quote for the work and always returned my phone calls promptly and was not pushy. The fitters Phil and James were punctual, friendly, knowledgeable and completed the work to a high standard including the brickwork. The work was completed on time and budget. The warranty and after care service is unbeatable Premier Heating solutions is a first class company offering a great service. A five star rating. Highly recommended.
Customer in Wokingham Posted on 15/02/2019 , work completed 11/02/2019
My review
Customer Service
Quality
Value
Professional service.
Zenna, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Right on time. Great job.
Customer Service
Quality
Value
Boiler was serviced. Everything was done satisfactorily.
Don, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Great job
Customer Service
Quality
Value
Rob was excellent and got fire working and my device set up. Great job.
Jenny, Berkshire Posted on 20/12/2018 , work completed 20/12/2018
Speedy & efficient
Customer Service
Quality
Value
Boiler installation and replacement shower, plus smaller repairs to pipework in bathroom & replacement kitchen tap. Arrived promptly on both days and worked hard throughout. Helpful in answering queries and worked to a high standard. Professional and courteous.
Jean, Oxfordshire Posted on 14/12/2018 , work completed 14/12/2018
Excellent
Customer Service
Quality
Value
Arrived on time. Excellent communication, efficient and very helpful.
Gillian, Berkshire Posted on 11/12/2018 , work completed 11/12/2018
The trader replied (on 03/02/2019)
Gillian, thank you very much for your 5* review.
Prompt and Professional
Customer Service
Quality
Value
Excellent work. Not as straightforward as thought.
Andrew, Oxfordshire Posted on 22/11/2018 , work completed 22/11/2018
Polite and efficient.
Customer Service
Quality
Value
Very professional and courteous.
Suzanne, Berkshire Posted on 28/11/2018 , work completed 28/11/2018
Thank you
Customer Service
Quality
Value
Thorough diagnosis and very clear and honest explanation. Very swift action to help us ensure our heating over Christmas. Thank you.
Claire, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
The trader replied (on 31/01/2019)
Thank you Claire! So glad we could help keep you warm over Christmas.
Pleased
Customer Service
Quality
Value
Annual service, arrived on time, pleased with service.
Alison, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
The trader replied (on 31/01/2019)
Thank you very much for the 5* review Alison.
My review
Customer Service
Quality
Value
On time and clear, helpful explanation of our issue.
David, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
My review
Customer Service
Quality
Value
Very good.
Nicholas, Oxfordshire Posted on 06/12/2018 , work completed 06/12/2018
Helpful
Customer Service
Quality
Value
Very helpful advice and service.
Sarah, Berkshire Posted on 04/01/2019 , work completed 04/01/2019
The trader replied (on 31/01/2019)
Thanks Sarah, we appreciate the time you've taken to review us.
My review
Customer Service
Quality
Value
Quick and easy service, on time. Completed all fine.
Ian, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 31/01/2019)
Thanks for the 5* review Ian!
Very happy
Customer Service
Quality
Value
My heating and hot water system had stopped working. The engineer correctly identified the problem, bought a new pump and fitted it straight away. Very happy with the service.
Barbara, Berkshire Posted on 02/01/2019 , work completed 02/01/2019
The trader replied (on 31/01/2019)
Glad we could help Barbara. Thank you for taking the time to comment on your experience.
A very professional installation of a completely new central heating system
Customer Service
Quality
Value
We were very impressed by Premier Heating Solutions. Their price was competitive and the quality of the work done was high. They worked hard to install our new Worcester Bosch boiler and a complete set of pipes and radiators (as we had warm air heating before). They installed all the new equipment before switching off our old system, so we had a very short period of time without heat (during the day) and never ran out of hot water. They removed the large old boiler and checked that the new system was running. They then returned the following afternoon for a few minor details and a check on the system. It is all working well and we are very happy. There is a great 12 year guarantee on the boiler too.
Customer in Oxfordshire Posted on 18/11/2020 , work completed 17/11/2020
Very Professional Efficient Job
Customer Service
Quality
Value
PHS serviced our old boiler for several years doing an excellent job. They were quick to respond to any problems we had with our aging system. At the annual service this year they identified that our old boiler was on its last legs and able to respond quickly to advise us of the work required and get us a quote of a replacement. The work, which included the new boiler replacement, gas pipework adjustment and condensate pipework installation to suit , a new circulation pump, magnetic protection and a replacement radiator was completed within two days. Both Calum, who has completed the service, and James who undertook the installation were pleasant, knowledgeable and tidy workers. I have no hesitation in recommended them to others.
Customer in West Berkshire Posted on 06/10/2020 , work completed 06/10/2020
Professional and considerate.
Customer Service
Quality
Value
From the initial quotation, clearly setting out the costs and options, through to the boiler installation, Premier Heating provided a very high standard of customer service and quality of work. Highly recommended.
Ruth, Berkshire Posted on 31/10/2018 , work completed 31/10/2018
Amiable and professional
Customer Service
Quality
Value
Great job. On time. Amiable and professional.
Darren, Berkshire Posted on 16/11/2018 , work completed 16/11/2018
High standards
Customer Service
Quality
Value
The job was completed to high standards as expected. On time, always explaining the next steps during the works. Left the house clean and tidy.
Fabrizio, Berkshire Posted on 18/09/2018 , work completed 18/09/2018
Clean, tidy & polite
Customer Service
Quality
Value
Annual service of boiler. Clean, tidy & polite. Carried out on given time and date. Will be using the company again.
Ruth, Berkshire Posted on 04/09/2018 , work completed 04/09/2018
Professional engineers and great service
Customer Service
Quality
Value
I had to replace my old hot-water cylinder and conventional boiler. I invited Premier Heating Solutions to my house for a quote and that was by far the most accurate and competitive among the other providers. Price and schedule agreed via email, great communication. The work was completed as per the agreed schedule, and despite some delay in delivering the new items (boiler and hot water cylinder), the two engineers managed to stay longer to make sure we had hot water for the night. The following day the work was completed with power flush and we are absolutely pleased with the final result and the service throughout the process.
Fabrizio Assennato Posted on 01/10/2018 , work completed 01/10/2018
Very satisfied.
Customer Service
Quality
Value
Boiler service. Usual excellent service from reception to work being carried out. Good staff, customer relationship.
David, Oxfordshire Posted on 06/11/2018 , work completed 06/11/2018
Work completed perfectly.
Customer Service
Quality
Value
Work completed very effectively and efficiently. It was very easy with the guys here, and they carefully explained the work to us. I would definitely recommend them.
Andrew, Berkshire Posted on 30/10/2018 , work completed 30/10/2018