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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Very professional and timely
Customer Service
Quality
Value
Experienced and knowledgeable. Efficient and friendly.
Naomi, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Thank you very much
Knowledgeable and courteous
Customer Service
Quality
Value
Inspection and service of boiler, very knowledgeable and was able to explain issue very clearly. Polite and courteous.
Paul, Oxfordshire Posted on 15/05/2018 , work completed 15/05/2018
Recommended
The trader replied (on 26/06/2018)
Good to hear, thank you
Boiler Installation
Customer Service
Quality
Value
Friendly very professional engineer and apprentice. Careful to do the job to the satisfaction of customer and very high quality.
John, Oxfordshire Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your kind review. It was a pleasure to carry out the installation for you and look forward to working with you in the future.
Professional experts
Customer Service
Quality
Value
Polite professional prompt hardworking reassuring helpful nothing too much trouble, craftsmen, problem solvers excellent.
Sue, Berkshire Posted on 16/07/2018 , work completed 16/07/2018
Recommended
The trader replied (on 10/10/2018)
Thanks Sue for your great feedback. We pride ourselves on the ability of our engineers to adapt the installation to solve any problems and challenges that they may face.
Excellent service, professional, courteous and fast
Customer Service
Quality
Value
Reasonable quote, arrived on time and provided a thorough professional and reliable service. Removed all my old boiler components and install a completely new combi system, including the replacement of the rooftop flue, reached with scaffolding. Finished well withing the estimated time and was completely problem-free. Thoroughly recommended.
Peter Posted on 01/08/2018 , work completed 01/08/2018
Recommended
The trader replied (on 24/10/2018)
Thank you Peter for your positive feedback and leaving such an excellent review. The whole team work hard to provide a prompt & problem free installation.
Excellent service & response
Customer Service
Quality
Value
Company able to send plumber. Promptly to diagnose problem. Did interim fix, and returned three days later to install new part. Great work all left clean and tidy. Thank you.
Maureen, Berkshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello Maureen. We are pleased that our engineer was able to repair your tank overflow promptly, and in a clean and tidy manner. We look forward to working with you again in the near future. Premier Heating Solutions.
Excellent
Customer Service
Quality
Value
Very knowledgeable and helpful. Excellent service.
Lauren, Berkshire Posted on 23/11/2018 , work completed 23/11/2018
Recommended
Prompt, professional, personable.
Customer Service
Quality
Value
A routine boiler service and the system (only three years old) had a problem turning itself off! Brian (lovely chap) assessed it, offered a good solution to problem and is going to return to fix it. All in all, very splendid experience.
Rita, Berkshire Posted on 26/11/2018 , work completed 26/11/2018
Recommended
Brilliant service
Customer Service
Quality
Value
Absolutely brilliant service all round. Rob and Pete went the extra mile with the installations over 4 days. A lot of pipework with all old tanks removed leaving a clean & tidy finish. Cannot recommend highly enough!
Damon, Berkshire Posted on 20/12/2018 , work completed 20/12/2018
Recommended
The trader replied (on 03/02/2019)
Damon, thank you very much for taking the time to give your feedback. We really appreciate your great review.
Thank you
Customer Service
Quality
Value
I appreciate the professional way of how Premier Heating Solutions treats its customers, from survey to boiler installation. Thank you.
Mihail, Berkshire Posted on 14/01/2019 , work completed 14/01/2019
Recommended
Straight forward
Customer Service
Quality
Value
Prompt quote. Quick fitting date and easy payment terms. Guys are professional and friendly, left it clean and tidy. Very competitive for a new boiler & new hot water tank. Very happy customers!
J, Oxfordshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
Great service, thoroughly professional
Customer Service
Quality
Value
Our boiler was due to be replaced on a Monday morning following a snowy weekend … Luke arrived early in time to find me trying to clear a safe path to our front door - and immediately started helping, which was much appreciated. Dave and Barry then arrived, and the installation work all went smoothly. They also did a great job of clearing up afterwards. My husband had been very impressed by Phil's knowledgeable and professional approach when quoting for the work and we are very pleased with the results. We'd have no hesitation using Premier Heating Solutions again or in recommending them.
Customer in West Berkshire Posted on 20/02/2019 , work completed 05/02/2019
Recommended
Professional and considerate.
Customer Service
Quality
Value
From the initial quotation, clearly setting out the costs and options, through to the boiler installation, Premier Heating provided a very high standard of customer service and quality of work. Highly recommended.
Ruth, Berkshire Posted on 31/10/2018 , work completed 31/10/2018
Recommended
Amiable and professional
Customer Service
Quality
Value
Great job. On time. Amiable and professional.
Darren, Berkshire Posted on 16/11/2018 , work completed 16/11/2018
Recommended
Old for new
Customer Service
Quality
Value
I decided to replace my old boiler and got an estimate from Premier Heating Solutions. Phil gave me a straight and honest quote for the work and always returned my phone calls promptly and was not pushy. The fitters Phil and James were punctual, friendly, knowledgeable and completed the work to a high standard including the brickwork. The work was completed on time and budget. The warranty and after care service is unbeatable Premier Heating solutions is a first class company offering a great service. A five star rating. Highly recommended.
Customer in Wokingham Posted on 15/02/2019 , work completed 11/02/2019
Recommended
My review
Customer Service
Quality
Value
Professional service.
Zenna, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Recommended
Right on time. Great job.
Customer Service
Quality
Value
Boiler was serviced. Everything was done satisfactorily.
Don, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Recommended
Great job
Customer Service
Quality
Value
Rob was excellent and got fire working and my device set up. Great job.
Jenny, Berkshire Posted on 20/12/2018 , work completed 20/12/2018
Recommended
Speedy & efficient
Customer Service
Quality
Value
Boiler installation and replacement shower, plus smaller repairs to pipework in bathroom & replacement kitchen tap. Arrived promptly on both days and worked hard throughout. Helpful in answering queries and worked to a high standard. Professional and courteous.
Jean, Oxfordshire Posted on 14/12/2018 , work completed 14/12/2018
Recommended
Excellent
Customer Service
Quality
Value
Arrived on time. Excellent communication, efficient and very helpful.
Gillian, Berkshire Posted on 11/12/2018 , work completed 11/12/2018
Recommended
The trader replied (on 03/02/2019)
Gillian, thank you very much for your 5* review.
Prompt and Professional
Customer Service
Quality
Value
Excellent work. Not as straightforward as thought.
Andrew, Oxfordshire Posted on 22/11/2018 , work completed 22/11/2018
Recommended
Polite and efficient.
Customer Service
Quality
Value
Very professional and courteous.
Suzanne, Berkshire Posted on 28/11/2018 , work completed 28/11/2018
Recommended
Thank you
Customer Service
Quality
Value
Thorough diagnosis and very clear and honest explanation. Very swift action to help us ensure our heating over Christmas. Thank you.
Claire, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
Recommended
The trader replied (on 31/01/2019)
Thank you Claire! So glad we could help keep you warm over Christmas.
Pleased
Customer Service
Quality
Value
Annual service, arrived on time, pleased with service.
Alison, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
Recommended
The trader replied (on 31/01/2019)
Thank you very much for the 5* review Alison.
My review
Customer Service
Quality
Value
On time and clear, helpful explanation of our issue.
David, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.