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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Prompt and Professional
Customer Service
Quality
Value
A quick and easy service. Very efficient, thank you!
Lorna, Berkshire Posted on 16/11/2017 , work completed 16/11/2017
New shower and Combimate
Customer Service
Quality
Value
Very happy with the service and good customer service. Shower and Combimate working well. I would definitely recommend Tim and Dave.
Jo, Berkshire Posted on 19/12/2017 , work completed 19/12/2017
My review
Customer Service
Quality
Value
Good service
Stephen, Oxfordshire Posted on 25/01/2018 , work completed 25/01/2018
Prompt, professional job
Customer Service
Quality
Value
Courteous engineer, prompt arrival, professional work, tidy. All good!
Scott, Oxfordshire Posted on 16/02/2018 , work completed 16/02/2018
Very Satisfied
Customer Service
Quality
Value
Engineer arrived on time, very professional, thorough and efficient. Would recommend.
Donna, Berkshire Posted on 03/04/2018 , work completed 03/04/2018
My review
Customer Service
Quality
Value
Professional & Helpful
Virginia, Berkshire Posted on 20/04/2018 , work completed 20/04/2018
The trader replied (on 17/05/2018)
Good to hear, Thank you.
Excellent & knowledgeable
Customer Service
Quality
Value
Brilliant service and managed to solve a very complex problem.
Kevin, Berkshire Posted on 06/04/2018 , work completed 06/04/2018
Fantastic service
Customer Service
Quality
Value
We have used Premier Heating for a few years now. They are always very helpful & reliable. Great communication & rings back when expected to. Service today was carried out before expected time with telephone call beforehand to check. Friendly & helpful.
Leanne, Berkshire Posted on 10/04/2018 , work completed 10/04/2018
My review
Customer Service
Quality
Value
Efficient, clean and polite. Sorted out unexpected issues. Explained the cause of the problem and how they fixed it. Good job!
Olga, Oxfordshire Posted on 23/05/2018 , work completed 23/05/2018
The trader replied (on 06/08/2018)
Thank you for your positive feedback Olga
Thorough & responsive
Customer Service
Quality
Value
Despite problem with boiler (through no fault of Premier Heating Solutions) organised Worcester to come out & fix over the weekend & came back on Monday to thoroughly check over. Very happy with service & would recommend.
Fiona, Oxfordshire Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 10/10/2018)
Hello Fiona. Thank you for your kind review about your boiler installation. We were happy to arrange the visit from Worcester Bosch, to ensure that your new boiler worked properly. We hope we can be of service again in the near future.
My review
Customer Service
Quality
Value
Professional and efficient.
Ian, Berkshire Posted on 05/11/2018 , work completed 05/11/2018
Highly recommended
Customer Service
Quality
Value
Assessing central heating, identify restricting valves and inefficient radiators. Prompt quote and 2 radiator valves replaced in one day. Very thorough check of whole system. Care taken with carpet protection.
Stephen, Oxfordshire Posted on 01/11/2018 , work completed 01/11/2018
Very friendly tradesman.
Customer Service
Quality
Value
Very friendly tradesman.
Alexandra, Berkshire Posted on 18/03/2019 , work completed 18/03/2019
Good efficient service
Customer Service
Quality
Value
Good knowledge of the boiler and explanation of issues encountered.
Alex, Berkshire Posted on 05/04/2019 , work completed 05/04/2019
The trader replied (on 08/05/2019)
Thank you Alex for your kind review. It is much appreciated. We are pleased that the knowledge of our engineer was demonstrated
Very efficient
Customer Service
Quality
Value
Boiler installation & servicing conducted very promptly & easy to organise. Great communication.
David, Berkshire Posted on 01/04/2019 , work completed 01/04/2019
Very efficient
Customer Service
Quality
Value
Company removed old boiler & resited new boiler. Quote process was very efficient & competitive. Installation excellent. Completed on schedule. Very tidy, efficient & easy to have in the house.
Claire, Berkshire Posted on 21/08/2018 , work completed 21/08/2018
Prompt and professional
Customer Service
Quality
Value
Helpful and willingly offered advice. Would recommend.
Gurj, Berkshire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 10/10/2018)
Thank you Gurj, for your kind feedback. Our engineers are encouraged to offer advice on your heating system, to ensure that it works effectively.
My review
Customer Service
Quality
Value
Prompt and professional.
Geoff, Berkshire Posted on 03/12/2018 , work completed 03/12/2018
So far, so good.
Customer Service
Quality
Value
Happy to have Roland and Luke to install new boiler while we were away. All done when we returned, explained control and checked system. Confident it will continue to work well.
Simon, Oxfordshire Posted on 20/12/2018 , work completed 20/12/2018
Polite and professional.
Customer Service
Quality
Value
The company fitted a new oil fired boiler, removed old one, moved pipework and also connected up to underfloor heating in a new extension. Workmen arrived on Wednesday and finished Friday evening. All were very polite and respectful, taking off their boots to go on carpets. Did a fabulous job. Thank you.
Louise, Berkshire Posted on 14/12/2018 , work completed 14/12/2018
The trader replied (on 03/02/2019)
You're welcome Louise and thank you for the kind feedback!
High standard
Customer Service
Quality
Value
Old heating system (tank in loft) removed. New pressure systems installed. Work carried out to a high standard. Staff helpful and responsive to specific requirements.
David, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
Continuing to do good work
Customer Service
Quality
Value
So far so good with this trader. From fitting the new boiler in 2022, to fitting a new radiator system and fixing a boiler level situation with us, they have been helpful, polite and reliable.
Customer in Berkshire Posted on 17/01/2024 , work completed 16/12/2023
The trader replied (on 22/01/2024)
Thank you for your review! We are glad to hear you were happy with your boiler installation and your new radiator system. We are always here if you need us.
Impressed with the service from Premier Heating Solutions
Customer Service
Quality
Value
We had a new ATAG boiler installed and we went with Premier Heating Solutions because I was very keen on getting this boiler. Although a more expensive quote than the competitors, they did a good job of replacing our old Worcester boiler and were very impressed with the service from initial quote to installation. We had a full flushing done and they even changed the position of the flue and were able to get a bricklayer out within a few hours to complete the job. All the 3 workmen were very friendly and professional and work was completed on time. Very happy with our new boiler.
Customer in Berkshire Posted on 01/05/2024 , work completed 04/04/2024
The trader replied (on 03/05/2024)
Hello and thank you for choosing Premier Heating Solutions. We appreciate you leaving us an amazing review! We are pleased to hear that you are happy with your new ATAG boiler and you found our engineers pleasant to be around. All the best!
New boiler installation
Customer Service
Quality
Value
We really enjoyed working with Premier Heating All of their staff are very pleasant and it was a real pleasure to deal with them. Even when we a bit demanding and asked lots of questions they went the extra mile to explain things and make sure we were happy with the end result.
Customer in Oxfordshire Posted on 30/05/2024 , work completed 19/05/2024
The trader replied (on 31/05/2024)
Thank you for leaving us an amazing review! We are pleased to hear you found our team pleasant and enjoyable to be around. We are happy you chose Premier Heating Solutions. All the best!
Local, Reliable & very helpful
Customer Service
Quality
Value
We have had an ongoing issue with the supply of water to our bathroom units and other water outlets throughout our cottage, so we contacted Premier Heating Solutions for their advice and help. They established what our issues were and provided timely quotes to potentially solve the issues, more importantly once we had accepted the quotes they kept to their timeline and provided an excellent engineer in Chris to carry out the work. It's early days but at the moment everything is working as hoped for. Can't fault the customer service or quality but you will have to decide for yourself if you think their costs - which are guaranteed are reasonable
Customer in Berkshire Posted on 06/11/2024 , work completed 05/11/2024
The trader replied (on 05/12/2024)
Thank you for sharing your positive experience! We are thrilled to hear that you are happy with our customer service and with our engineer Chris. Your recommendation means a lot to us, and we look forward to assisting you and others in the future! All the best to you.