Premier Heating Solutions Ltd

My old boiler flu and cylinder were replaced in two days at the agreed price. The job was complicated as the boiler and cylinder were in reversed positions so all the piping had to be replaced. A very quick job considering all the work needed. Callum the main engineer did an excellent neat and tidy job of all the work particularly the plumbing. From asking for a quote to completion of the job took no more than three weeks. All the people I came into contact with were helpful and very efficient so there was no hassle sorting out problems. In fact the only problem was when the removal of asbestos looked like putting the cost of the job up by 50%. This was quickly resolved by payment of a much smaller amount. I would thoroughly recommend this company and if i need any further work in the future will definitely use them again.

Premier heating services were excellent throughout the process of getting my boiler serviced. It was quick and easy to book and pay online. The engineer was very friendly and helpful in asking my many questions. Good value and great service, will definitely use again!

Attended to perform a gas boiler service, CP12 & health check. Arrived on time, very friendly and thorough. Made the whole process very easy, explained what was going on throughout and we had a lovely chat. Would recommend.

My boiler failed just a week before an extended period in hospital. Zach and the team stepped in at short notice and with genuine concern to quote for and organise what was a moderately complex replacement and installation. During the installation and various other fixes necessary we met a number of the engineers Shaun, Phil, George, Craig, Andy all clearly happy to work for Premier and focused on getting the job complete to a good standard. Premier are a very slick organisation with the ability to move engineers and reschedule almost on an hourly basis to deal with emergencies. The boiler installation including roofing work and a scaffolding was all completed seamlessly and to the planned schedule on time by clearly technically competent engineers. The customer service provided by the team back in the office was excellent. With a moderately complex installation there are inevitably some issues but none serious and the issues were dealt with willingly like nothing was too much trouble. I’m looking forward to on going good service backed up by the very good guarantees they offer on Worcester-Bosch products. I would have no problem recommending Premier to others.

Premier heating were recommended by a neighbour following the breakdown of our old oil boiler. I contacted Premier at 8.30am and their engineer was on site at 6pm, and after a detailed inspection provided a competitive quote on site and for the work to commence in 14 days. The work was carried on time and as agreed. We were very pleased with the result.