Endorsed by Which?

Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Very neat & tidy. Great job.
Customer Service
Quality
Value
Great work, stayed longer than planned to ensure everything worked perfectly. Adapted hours to complete work on the second day to fit with my work schedule.
Helen, Oxfordshire Posted on 01/10/2018 , work completed 01/10/2018
My review
Customer Service
Quality
Value
All good.
Vipuz, Berkshire Posted on 26/10/2018 , work completed 26/10/2018
Prompt, professional and friendly
Customer Service
Quality
Value
Boiler service and radiator valve replacement. Work carried out in a tidy manner. Professional advice given for minor non-plumbing compliance work to be carried out. Thorough and friendly.
Simon, Berkshire Posted on 09/11/2018 , work completed 09/11/2018
Really happy
Customer Service
Quality
Value
New boiler installation. One day job, really happy with it.
Paula, Oxfordshire Posted on 28/01/2019 , work completed 28/01/2019
Boiler service.
Customer Service
Quality
Value
Great work, all to a high standard, and helpful advice throughout.
G, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
The trader replied (on 31/01/2019)
Thank you very much for the kind review.
My review
Customer Service
Quality
Value
Excellent service.
Richard, Berkshire Posted on 09/01/2019 , work completed 09/01/2019
Prompt and professional.
Customer Service
Quality
Value
Fix leak on toilet waste pipe. Initially by resealing with silicone but already suggested alternate solutions if leak persisted. Notes added to job number to allow spare part to be quick/being ordered. Constructive and helpful discussion to avoid any further issues.
Karin, Oxfordshire Posted on 10/01/2019 , work completed 10/01/2019
Very professional
Customer Service
Quality
Value
A new oil boiler was fitted to our house. The engineers were very professional and explained everything thoroughly. They left the house clean and tidy, I would strongly recommend them.
Neil, Berkshire Posted on 11/03/2019 , work completed 11/03/2019
My review
Customer Service
Quality
Value
Boiler service - boiler was missing key & made effort to get new key & return in only hours - Very impressive.
Bev, Oxfordshire Posted on 18/01/2019 , work completed 18/01/2019
Good responsive service as ever
Customer Service
Quality
Value
Provided a good responsive service and sorted out leaking bathroom fittings. Working through inevitable issues with legacy fittings.
Mike, Berkshire Posted on 08/02/2019 , work completed 08/02/2019
Professional, helpful.
Customer Service
Quality
Value
Boiler service: Professional, on-time helpful, tidy, knowledgeable.
Claire, Berkshire Posted on 11/12/2018 , work completed 11/12/2018
My review
Customer Service
Quality
Value
Very good.
Roderick, Berkshire Posted on 10/01/2019 , work completed 10/01/2019
Good service
Customer Service
Quality
Value
Very good service phones as he was running ahead of schedule. Not a problem. Very polite.
Colin, Berkshire Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 01/08/2019)
Thank you Colin for your kind review
Cheerful and pleasant to have in the house!
Customer Service
Quality
Value
Boiler service, routine. Punctual and polite & very helpful.
Henry, Berkshire Posted on 14/05/2019 , work completed 14/05/2019
The trader replied (on 31/07/2019)
Thank you Henry for your kind review. We are pleased that our engineer was punctual and polite. We hope to be of service again in the future.
Very good service
Customer Service
Quality
Value
Premier Heating Solutions were very good. The quotation was provided efficiently and the installer/engineer was excellent - very personable and genuinely interested in doing a high quality job.
Customer in Wokingham Posted on 13/02/2022 , work completed 04/02/2022
The trader replied (on 09/03/2023)
We appreciate you taking the time to leave us a positive review, we always strive to provide high quality work.
Leaking towel rail
Customer Service
Quality
Value
Big thumbs up for Andy. Brilliant job, very efficient, fast and thorough. He has done two jobs for us and each time has been excellent. He leaves no mess, shoes off without being asked and is polite and careful. No hesitation in recommending.
Michael in Berkshire Posted on 25/11/2022 , work completed 25/11/2022
The trader replied (on 09/03/2023)
Hi Michael, Thank you for taking the time to leave us a wonderful review, Andy will be thrilled with your kind words.
My review
Customer Service
Quality
Value
Very friendly & professional
Darryl, Berkshire Posted on 06/10/2017 , work completed 06/10/2017
I can be confident with these guys
Customer Service
Quality
Value
I have used them since they started. I am always confident that they will do a good job, give me good advise and do so at a fair price.
Geoff, Berkshire Posted on 12/10/2017 , work completed 12/10/2017
Already recommended
Customer Service
Quality
Value
Friendly, helpful & accommodating, been using the service for several years & always happy, have recommended.
Alex, Berkshire Posted on 18/10/2017 , work completed 18/10/2017
Professional and efficient
Customer Service
Quality
Value
I was impressed by the efficient and friendly service. The root of the problem was quickly identified and addressed. David kindly worked around a busy family kitchen at dinner time with minimal disruption.
Mark, Berkshire Posted on 13/11/2017 , work completed 13/11/2017
My review
Customer Service
Quality
Value
On time, polite.
Lynn, Berkshire Posted on 20/02/2018 , work completed 20/02/2018
Excellent Job
Customer Service
Quality
Value
The task took longer than expected but there were unforeseen complications. The team resolved all the issues in a cheerful and professional manner. Thanks to David and Luke.
Eric John, Berkshire Posted on 23/01/2018 , work completed 23/01/2018
Good service
Customer Service
Quality
Value
Boiler service - all works carried out as agreed. Very good service as always.
Matthew, Berkshire Posted on 15/06/2018 , work completed 15/06/2018
The trader replied (on 03/07/2018)
Thank you for the positive feedback. See you next year for another boiler service. Premier Heating Solutions.
Prompt, professional & considerate
Customer Service
Quality
Value
Replacement oil boiler on time, looked & acted professional throughout the 2 days. Absolutely delighted. Well done.
Keith, Berkshire Posted on 16/07/2018 , work completed 16/07/2018
The trader replied (on 10/10/2018)
Thanks for the kind review & we are pleased that you are delighted with your new Oil Boiler. It was a pleasure to carry out the works for you & we look forward to working with you in future.
Professional Advice
Customer Service
Quality
Value
Professional analysis and explanation of the situation. Follow up required to solve the issue.
Which? Trusted Traders Consumer Posted on 28/11/2017 , work completed 28/11/2017