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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Good work
Customer Service
Quality
Value
Premier performed an annual service and installed a smart thermostat. The turn up when they say, are clean and friendly, and perform the work to my entire satisfaction.
Customer in Berkshire Posted on 28/01/2025 , work completed 21/01/2025
The trader replied (on 06/02/2025)
Thank you for your amazing feedback! We’re thrilled to hear that you were happy with your annual boiler service and the new smart thermostat installation. We truly appreciate your support and wish you all the best!
Good job
Customer Service
Quality
Value
They repaired a loo which was leaking from the cistern into the pan. The guy fitted two new parts and checked carefully to see that it flushed properly and was not leaking.
Customer in Oxfordshire Posted on 05/08/2025 , work completed 28/07/2025
Professional and extremely helpful
Customer Service
Quality
Value
James was very helpful and knowledgeable. Quick and thorough service. Courteous and professional. Would definitely recommend.
Peter, Berkshire Posted on 13/10/2017 , work completed 13/10/2017
Professional job
Customer Service
Quality
Value
Very professional and polite staff. Took care to do a good job of boiler and hot water tank replacement.
Ian, Berkshire Posted on 31/08/2017 , work completed 31/08/2017
Really Pleased
Customer Service
Quality
Value
Very friendly and easy to deal with. Also really neat and tidy work. Would recommend.
Chris, Berkshire Posted on 04/08/2017 , work completed 04/08/2017
Great Job, Very Professional
Customer Service
Quality
Value
The job was done with minimum fuss and to a high standard. The plumber was friendly and kept us in the loop of what he was doing and why. All in all a great job!
Stephen, Berkshire Posted on 06/11/2017 , work completed 06/11/2017
My review
Customer Service
Quality
Value
Very good job
Brendan, Berkshire Posted on 05/12/2017 , work completed 05/12/2017
Efficient service
Customer Service
Quality
Value
Good service with a smile. Good advice.
Paul, Oxfordshire Posted on 27/11/2017 , work completed 27/11/2017
Punctual, polite and successful
Customer Service
Quality
Value
David was very assiduous to diagnose and fix the failed parts over two visits. He kept us fully informed of his discussion with the manufacturers and while parts had failed and what he replaced
Michael, Oxfordshire Posted on 16/11/2017 , work completed 16/11/2017
Prompt and helpful
Customer Service
Quality
Value
Dave is always courteous, prompt, friendly and helpful. Recommended.
J, Oxfordshire Posted on 07/02/2018 , work completed 07/02/2018
Very Good Job
Customer Service
Quality
Value
Underfloor heating system needed commissioning. Did a very good job troubleshooting. Thanks Rob!
Luke, Dorset Posted on 04/01/2018 , work completed 04/01/2018
Very pleased
Customer Service
Quality
Value
Fantastic service, found the problem really quickly and explained everything brilliantly - very, very pleased.
Laura, Berkshire Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 08/08/2018)
Many thanks for your review. It was good to hear that our engineer found your fault quickly and was able to explain the repair required clearly.
Professional, prompt & courteous
Customer Service
Quality
Value
Very professional & courteous team of engineers. Prompt each day & kept us informed throughout. Appreciate your work Ethos, James, Peter, Barry, David, Luke.
Chris, Berkshire Posted on 02/05/2018 , work completed 02/05/2018
The trader replied (on 17/05/2018)
Thank you for the great feedback Chris. We pride ourselves on our great team of engineers but it's fantastic to hear it from our customers.
Very efficient
Customer Service
Quality
Value
I had a new cylinder fixed. The trader arrived on time, was very efficient and helpful, he left my house clean and tidy.
Halina, Berkshire Posted on 05/12/2018 , work completed 05/12/2018
Gas boiler install to replace oil system
Customer Service
Quality
Value
James working alone was confident and cheerful throughout 3 days of hard work and the boiler fired up first time. Would highly recommend Premier Heating.
Phyllis - Customer in West Berkshire Posted on 20/03/2020 , work completed 20/03/2020
Professional as always
Customer Service
Quality
Value
This is a very professional company, not the cheapest, although their boiler service charge is reasonable. Capable friendly engineers, who all seem to be called James, with a robust back office providing slick administration. Would recommend without reservation.
Customer in West Berkshire Posted on 02/10/2020 , work completed 02/10/2020
Boiler and fireplace service
Customer Service
Quality
Value
Booked to do a service for the boiler and fireplace. Really friendly and professional job, very happy to recommend.
Adam, Berkshire Posted on 24/08/2018 , work completed 24/08/2018
The trader replied (on 06/12/2018)
Hello Adam. Thank you for your kind review. We are pleased that our engineer was professional and friendly. Looking forward to servicing your gas boiler and fire again, in the future
Professional & thorough.
Customer Service
Quality
Value
Replacement of old boiler and repositioning new one, plus full extended flush of 55 year old pipework. All done very professionally and minimum of fuss. Always courteous, prompt and willing to answer dumb questions from me. I would recommend to anyone.
David, Berkshire Posted on 25/09/2018 , work completed 25/09/2018
Professional and thorough job
Customer Service
Quality
Value
Very good service from initial quote through to completed installation. Job done for the quoted price, on time, very professional installation engineer and a really neat job.
Clive, Berkshire Posted on 08/10/2018 , work completed 08/10/2018
Good job
Customer Service
Quality
Value
The technicians I met were courteous and helpful. Explanations were helpful. The heating system was installed on time and with a minimum of fuss, I would use them again.
Jim, Berkshire Posted on 19/02/2019 , work completed 19/02/2019
Thorough and approachable
Customer Service
Quality
Value
Brian was on time and great at answering numerous questions. Been using Premier Heating for 3 years now and wouldn't go anywhere else. Thanks.
Glenn, Berkshire Posted on 21/02/2019 , work completed 21/02/2019
Professional and helpful
Customer Service
Quality
Value
Peter did a brilliant job. The work was very neat and tidy and he took care to set up the system with consideration for further work that I might consider in the future i.e. nest. He also took the time to explain what he had done and how the system worked. Great job!
Sam, Berkshire Posted on 16/01/2019 , work completed 16/01/2019
Reliable and polite
Customer Service
Quality
Value
Work: installation of new boiler, two replacement radiators and new thermostatic valves and power flush. Helpful, communicated, polite, got the heating going on day one in very cold weather. Nice guys.
John, Berkshire Posted on 05/02/2019 , work completed 05/02/2019
Replacement Hot Water Cylinder
Customer Service
Quality
Value
This is the second time I've used Premier Heating and they have proved to be as good as they were the first time. They came around the day after I contacted them and gave me a quote which I accepted and then came and carried out the work (which wasn't urgent) within a week. The person carrying out the work was very polite, thorough and careful and we were impressed.
Customer in Berkshire Posted on 11/07/2022 , work completed 11/07/2022
The trader replied (on 09/03/2023)
Feedback like this means a lot to us, thank you for taking the time to leave us a wonderful review regarding the replacement of your hot water cylinder.
Excellent Gas Boiler Service
Customer Service
Quality
Value
Ejaz from Premier Heating Services serviced my gas boiler and cleaned out my heating feed and expansion tank. The work was carried out both professionally and tidily. I particularly appreciated the way in which the various steps in the work were explained to me.
Customer in Oxfordshire Posted on 17/09/2025 , work completed 17/09/2025