Premier Heating Solutions Ltd

We had an old heat-only boiler replaced together with the usual controls such as programmer and thermostats. The new installation was for a condensing pressurised boiler system using a Which best buy boiler. We also needed extra gas pipe work as the existing supply was inadequate. The work was done over 17th and 18th July as agreed and to the previously accepted price. A number of members of the trader were involved at various stages, but all were friendly and hard working. They happily answered any queries we had and explained how the system worked before completion. There were a few issues that needed resolution before we could sign off the work as complete, but nothing was too much for the team to do and everything was done without fuss. The only point which would help them to be outstanding would be to be more thorough when testing after resolving any problems. That said we would still use them again as the standard of work completed is very good.

After a boiler failure Premier were recommended as approved installers through the rapid install scheme with Worcester Bosch. From survey through to installation and follow up... great communication and the engineers were prompt, efficient and friendly, which is a relief when you have no heating or hot water and have a family member with a severe disability. Small issues were dealt with quickly and effectively and I am more than pleased with my new Smart Boiler and Premier Heating Solutions. Zach, James and Steve did a great job and that is why I would recommend Premier. I have also signed up for the Gas Boiler Service Plan that gives me peace of mind that any future issues will dealt with by the professional team at Premier! Thanks!

I am a retired professional mechanical engineer and have worked in an environment noted for exacting standards of technical and commercial competence. Consequently I now find, so often, the services provided in the domestic servicing of heating systems are often inadequate in terms of high costs and poor delivery. That has not been my recent experience with Premier Heating Solutions, the work they have recently completed at my country cottage which embraced both traditional plumbing and the installation of modern controls to an elderly heating system has been successfully undertaken with the minimum disruption amd at a reasonable cost.