Endorsed by Which?

Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Professional, prompt & courteous
Customer Service
Quality
Value
Very professional & courteous team of engineers. Prompt each day & kept us informed throughout. Appreciate your work Ethos, James, Peter, Barry, David, Luke.
Chris, Berkshire Posted on 02/05/2018 , work completed 02/05/2018
The trader replied (on 17/05/2018)
Thank you for the great feedback Chris. We pride ourselves on our great team of engineers but it's fantastic to hear it from our customers.
Very efficient
Customer Service
Quality
Value
I had a new cylinder fixed. The trader arrived on time, was very efficient and helpful, he left my house clean and tidy.
Halina, Berkshire Posted on 05/12/2018 , work completed 05/12/2018
Boiler and fireplace service
Customer Service
Quality
Value
Booked to do a service for the boiler and fireplace. Really friendly and professional job, very happy to recommend.
Adam, Berkshire Posted on 24/08/2018 , work completed 24/08/2018
The trader replied (on 06/12/2018)
Hello Adam. Thank you for your kind review. We are pleased that our engineer was professional and friendly. Looking forward to servicing your gas boiler and fire again, in the future
Professional & thorough.
Customer Service
Quality
Value
Replacement of old boiler and repositioning new one, plus full extended flush of 55 year old pipework. All done very professionally and minimum of fuss. Always courteous, prompt and willing to answer dumb questions from me. I would recommend to anyone.
David, Berkshire Posted on 25/09/2018 , work completed 25/09/2018
Professional and thorough job
Customer Service
Quality
Value
Very good service from initial quote through to completed installation. Job done for the quoted price, on time, very professional installation engineer and a really neat job.
Clive, Berkshire Posted on 08/10/2018 , work completed 08/10/2018
Good job
Customer Service
Quality
Value
The technicians I met were courteous and helpful. Explanations were helpful. The heating system was installed on time and with a minimum of fuss, I would use them again.
Jim, Berkshire Posted on 19/02/2019 , work completed 19/02/2019
Thorough and approachable
Customer Service
Quality
Value
Brian was on time and great at answering numerous questions. Been using Premier Heating for 3 years now and wouldn't go anywhere else. Thanks.
Glenn, Berkshire Posted on 21/02/2019 , work completed 21/02/2019
Professional and helpful
Customer Service
Quality
Value
Peter did a brilliant job. The work was very neat and tidy and he took care to set up the system with consideration for further work that I might consider in the future i.e. nest. He also took the time to explain what he had done and how the system worked. Great job!
Sam, Berkshire Posted on 16/01/2019 , work completed 16/01/2019
Reliable and polite
Customer Service
Quality
Value
Work: installation of new boiler, two replacement radiators and new thermostatic valves and power flush. Helpful, communicated, polite, got the heating going on day one in very cold weather. Nice guys.
John, Berkshire Posted on 05/02/2019 , work completed 05/02/2019
Gas boiler install to replace oil system
Customer Service
Quality
Value
James working alone was confident and cheerful throughout 3 days of hard work and the boiler fired up first time. Would highly recommend Premier Heating.
Phyllis - Customer in West Berkshire Posted on 20/03/2020 , work completed 20/03/2020
Professional as always
Customer Service
Quality
Value
This is a very professional company, not the cheapest, although their boiler service charge is reasonable. Capable friendly engineers, who all seem to be called James, with a robust back office providing slick administration. Would recommend without reservation.
Customer in West Berkshire Posted on 02/10/2020 , work completed 02/10/2020
Replacement Hot Water Cylinder
Customer Service
Quality
Value
This is the second time I've used Premier Heating and they have proved to be as good as they were the first time. They came around the day after I contacted them and gave me a quote which I accepted and then came and carried out the work (which wasn't urgent) within a week. The person carrying out the work was very polite, thorough and careful and we were impressed.
Customer in Berkshire Posted on 11/07/2022 , work completed 11/07/2022
The trader replied (on 09/03/2023)
Feedback like this means a lot to us, thank you for taking the time to leave us a wonderful review regarding the replacement of your hot water cylinder.
Excellent Gas Boiler Service
Customer Service
Quality
Value
Ejaz from Premier Heating Services serviced my gas boiler and cleaned out my heating feed and expansion tank. The work was carried out both professionally and tidily. I particularly appreciated the way in which the various steps in the work were explained to me.
Customer in Oxfordshire Posted on 17/09/2025 , work completed 17/09/2025
Quick and efficient
Customer Service
Quality
Value
Quick and efficient.
Carol, Berkshire Posted on 05/12/2017 , work completed 05/12/2017
Excellent job, problem resolved.
Customer Service
Quality
Value
On time, quick and efficient, clean & tidy on completion, kept fully informed on all areas. Most importantly problem fully resolved.
Stephen, Berkshire Posted on 16/02/2018 , work completed 16/02/2018
Prompt, pleasant, efficient
Customer Service
Quality
Value
Always business like and pleasant to deal with.
Which? Trusted Traders Consumer Posted on 15/02/2018 , work completed 15/02/2018
Efficient installation
Customer Service
Quality
Value
New boiler proved to be faulty on installation due to being shipped in factory test mode. Sorted out with Worcester & Premier within a couple of days. Good professional service with friendly & competent engineers. Will definitely use Premier Heating again.
Phil, Berkshire Posted on 09/02/2018 , work completed 09/02/2018
Boiler (combi) installation.
Customer Service
Quality
Value
The combi boiler installation. They arrived at time to do their job and completed at arranged time. Old boiler and other cylinders were disposed of and removed. Very clean, tidy work. Professionals!
Marinko, Berkshire Posted on 11/12/2018 , work completed 11/12/2018
The trader replied (on 03/02/2019)
Thank you Marinko for the great review, it's very much appreciated!
On time, efficient and knowledgeable
Customer Service
Quality
Value
Only here for a short time but made a good impression and answered all my questions.
Richard, Berkshire Posted on 18/01/2019 , work completed 18/01/2019
Thoroughly professional
Customer Service
Quality
Value
Barry completed the work within the allocated time-frame in a thoroughly professional manner. Working quietly and methodically to a high standard.
Peter, Berkshire Posted on 02/02/2019 , work completed 02/02/2019
Punctual, polite and efficient
Customer Service
Quality
Value
Punctual, polite, efficient service engineer. Appeared to be a professional job.
Brian, Berkshire Posted on 01/11/2017 , work completed 01/11/2017
Top Notch work
Customer Service
Quality
Value
James was skilled and professional. He actually diagnosed my heating problems and has fixed them. The work was of a high standard, neat and tidy. It was a pleasure to have someone so capable and who delivered on his promises. Really top notch. Thanks James.
Luis, Berkshire Posted on 09/02/2018 , work completed 09/02/2018
Excellent job, very professional
Customer Service
Quality
Value
The team worked two long days to replace our boiler and tanks, plus fitting a new radiator. There were a few complications and the team sorted everything. Very pleased and would recommend.
Louise, Oxfordshire Posted on 26/02/2018 , work completed 26/02/2018
Good work from a friendly and hard working team
Customer Service
Quality
Value
We had an old heat-only boiler replaced together with the usual controls such as programmer and thermostats. The new installation was for a condensing pressurised boiler system using a Which best buy boiler. We also needed extra gas pipe work as the existing supply was inadequate. The work was done over 17th and 18th July as agreed and to the previously accepted price. A number of members of the trader were involved at various stages, but all were friendly and hard working. They happily answered any queries we had and explained how the system worked before completion. There were a few issues that needed resolution before we could sign off the work as complete, but nothing was too much for the team to do and everything was done without fuss. The only point which would help them to be outstanding would be to be more thorough when testing after resolving any problems. That said we would still use them again as the standard of work completed is very good.
Gibson Posted on 08/08/2018 , work completed 08/08/2018
Prompt & professional
Customer Service
Quality
Value
Impressive standard of workmanship kept me fully informed of what was happening.
Stephen, Berkshire Posted on 01/08/2018 , work completed 01/08/2018
The trader replied (on 24/10/2018)
Thank you for your kind review, Stephen. It is much appreciated & pleased that our engineer kept you updated on the progress of the work.