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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent job
Customer Service
Quality
Value
An excellent job from start to finish. Kept us informed throughout. Went above and beyond. Very pleased with the result. Would have no hesitation in recommending them.
Norah, Berkshire Posted on 20/08/2018 , work completed 20/08/2018
Boiler service
Customer Service
Quality
Value
Serviced my boiler. As far as I can tell the job was done satisfactory. Engineer polite, helpful, professional.
Paul, Berkshire Posted on 24/10/2018 , work completed 24/10/2018
Professional
Customer Service
Quality
Value
Very professional and helpful as usual. Found an issue that needs attention, and will sort and return. Very re-assuming that all working.
Liz, Oxfordshire Posted on 29/10/2018 , work completed 29/10/2018
Prompt and professional.
Customer Service
Quality
Value
Fantastic.
Don, Berkshire Posted on 23/10/2018 , work completed 23/10/2018
Highly professional team.
Customer Service
Quality
Value
Premier Heating Solutions replaced a very old boiler. James, Phil, Rob, Luke and Peter worked tirelessly to do the best possible job. I was consulted at all stages with each step carefully explained. They were pleasant and helpful during the whole process and I could not be more delighted. Thank you guys, you were great!
Olive, Berkshire Posted on 16/10/2018 , work completed 16/10/2018
Extremely satisfied
Customer Service
Quality
Value
I am extremely satisfied with the work, professionalism, attitude and cleanliness of the service I received from the engineer. He was on time every day. He also explained the details. Helpful and recommend him to all.
Legesse, Berkshire Posted on 16/10/2018 , work completed 16/10/2018
Professional & efficient
Customer Service
Quality
Value
Excellent service - Brian installed the thermostat efficiently & professional. Excellent instructions on how to use. Highly recommended.
Laura, Berkshire Posted on 02/11/2018 , work completed 02/11/2018
Very pleased
Customer Service
Quality
Value
Service to boiler, checked radiators, arrived on time. Completed service and explained working of boiler. Very pleased with the engineer.
Harry, Berkshire Posted on 31/10/2018 , work completed 31/10/2018
Both prompt and professional.
Customer Service
Quality
Value
Service of boiler! Completed without fuss and with an explanation of what work was being carried out. Would certainly recommend.
Martin, Berkshire Posted on 02/11/2018 , work completed 02/11/2018
Excellent and professional service.
Customer Service
Quality
Value
Replaced radiator valve following a small leak. Identified issue quickly. Completed work promptly and to high standard. Having used Premier Heating many times now, we would highly recommend them.
Anna, Berkshire Posted on 06/11/2018 , work completed 06/11/2018
My review
Customer Service
Quality
Value
Excellent job. Very pleased with the outcome. Thank you.
Tony, Berkshire Posted on 14/11/2018 , work completed 14/11/2018
My review
Customer Service
Quality
Value
I have used Premier Heating Solutions for a number of years & report no problems between services annually.
B, Berkshire Posted on 07/11/2018 , work completed 07/11/2018
Excellent time keeping, professional.
Customer Service
Quality
Value
On arrival it was discovered the scheduled location for the boiler was unsuitable so the guys came up with two alternatives which involved installing an exterior boiler. This unit was more expensive than the intended one but the extra cost was born by PHS Ltd. They kept me fully informed of progress and the end result is excellent. They were cheerful at all times, despite having to work outside in very bad weather.
Christine, Berkshire Posted on 08/11/2018 , work completed 08/11/2018
Fantastic job from quote to completion
Customer Service
Quality
Value
A great service from the initial visit to quote through to completion of the installation. Highly recommend the install team who were helpful, took great care, communicated what they were doing, tidy - a pleasure to have in the house!
Helen, Berkshire Posted on 12/11/2018 , work completed 12/11/2018
C0nfidently professional.
Customer Service
Quality
Value
Annual service that was done efficiently and provided me with the confidence that my boiler would last out the winter. I was also informed of work that may need to be done.
Kelly, Berkshire Posted on 20/11/2018 , work completed 20/11/2018
Boiler service
Customer Service
Quality
Value
Great service - as always.
A, Berkshire Posted on 19/11/2018 , work completed 19/11/2018
Very good service
Customer Service
Quality
Value
Work was done on time and on budget to a high standard. Installers were competent and helpful. Very pleased with result.
Ian, Berkshire Posted on 03/10/2018 , work completed 03/10/2018
My review
Customer Service
Quality
Value
Premier Heating delivered the most competitive quote, delivered quickly when our old boiler stopped working and they were quick to install the boiler, delivering on their promise.
Dan, Berkshire Posted on 14/11/2018 , work completed 14/11/2018
Great service from Premier
Customer Service
Quality
Value
Great service & advice from Brian. Parts ordered and fitted promptly.
Susan, Berkshire Posted on 30/11/2018 , work completed 30/11/2018
Consultant.
Customer Service
Quality
Value
All work excellent. Excellent staff. Will highly recommend company.
Kelvin, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Excellent
Customer Service
Quality
Value
Excellent service with good advice about what was required. Parts ordered at an acceptable cost and fitted efficiently on date arranged. Engineer was punctual and polite. It was a pleasure to receive a service through this company.
Richard, Berkshire Posted on 04/12/2018 , work completed 04/12/2018
Annual Boiler Service
Customer Service
Quality
Value
As always, Dave was prompt for the appointment, did a very thorough job, was clean and tidy and is very pleasant to talk to. This company really want you to be happy with the work they do. Thoroughly recemmended.
Customer in West Berkshire Posted on 08/01/2019 , work completed 07/01/2019
The trader replied (on 31/01/2019)
Thank you very much for your kind review. You're right, we really do want you to be happy with the work we do and this goes for all of us here at Premier Heating Solutions. Nothing makes us prouder than receiving a review such as this and knowing we've done a good job.
Helpful and professional
Customer Service
Quality
Value
Today's work was to finally resolve a problem which has been ongoing for many months. Peter took up the rotting chipboard and replaced it - checked the offending coupling which I had tightened and left everything in full working order. Valve not known to date.
Valerie, Berkshire Posted on 28/12/2018 , work completed 28/12/2018
The trader replied (on 31/01/2019)
Thanks for the 5* review Valerie.
Very professional
Customer Service
Quality
Value
Rob and Luke were prompt on the day, very friendly, knew exactly what they were doing. If it wasn't straight forward they managed to sort it out. Cleaned up behind themselves. They could explain what they were doing. Both very helpful.
Diana, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 31/01/2019)
Thanks for taking the time to comment on your experience Diana. It's much appreciated!
Friendly & professional
Customer Service
Quality
Value
Prompt response to leaking value. Friendly, professional service as always.
Lauren, Berkshire Posted on 04/01/2019 , work completed 04/01/2019
The trader replied (on 31/01/2019)
Thanks Laura, glad we could sort out your leaking valve quickly for you.