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Premier Heating Solutions Ltd
Opening Hours
Today -
- Monday 09:00–17:30
- Tuesday 09:00–17:30
- Wednesday 09:00–17:30
- Thursday 09:00–17:30
- Friday 09:00–17:30
- Saturday - Closed
- Sunday - Closed
About
From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.
From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.
Why customers choose us:
- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler servicing
- Radiators and central heating
- Gas safety testing and inspection
- Boiler repair
- Power flushing
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
More Services
- lpg
- vaillant
- worcester
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
964 reviews
Recommended
Recommended
by 100% of customers
Sort by
New oil fired boiler.
Customer Service
Quality
Value
We are very pleased with our new boiler installation. It has been a very positive experience from inital enquiry through to completion. The installation has been carried to a high standard and works well, all due to the excellent workforce who are a credit to the company. We would highly recommend Premier Heating without any hesitation.
Richard
, work completed
Recommended
Replacement boiler
Customer Service
Quality
Value
We were very impressed with Premier heating Solutions, from our first contact with the company. Phil explained his recommendations very clearly and we received a quotation that same evening. Questions were answered clearly and comprehensively. Ollie arrived on the day of installation promptly and was very polite. He worked very hard, neatly and tidily. All waste materials were collected just as he was finishing. It is great to know that such efficient companies still exist, we cannot recommend them highly enough.
Customer in Oxfordshire
, work completed
Recommended
Boiler Replacment
Customer Service
Quality
Value
Excellent installation no fuss or hassle.quoted two days work and completed on time.Matthew the engineer was a first class tradesman.Would throughly recommend this company and their quotation was extremely competitive. Communication at all times from the manager was very good prior to installation.
Customer in Oxfordshire
, work completed
Recommended
Couldn't be happier
Customer Service
Quality
Value
Thank you to Tommy for installing my new boiler, no issues of problems. In fact I'd say went above and beyond.
Angela in Berkshire
, work completed
Recommended
New boiler and cylinder
Customer Service
Quality
Value
very pleased with the work excellent job Karl and Harley were very helpful Would recommend the company
Customer in Berkshire
, work completed
Recommended
Premier Service!
Customer Service
Quality
Value
I have used Premier Heating Solutions before, and had no hesitation to go back to them again. After a boiler failure at home, the team managed to squeeze me in to solve my lack of heating and hot water in the middle of December. The office team, the quote team, and the plumbers are all friendly and approachable, listen to your needs and ultimately deliver a first class service. The plumbing team were on time, tidy, friendly and achieved the job exactly as I would have hoped. Don’t hesitate to use them, you’ll be glad you did.
Customer in Hampshire
, work completed
Recommended
Loo running
Customer Service
Quality
Value
They came promptly and stopped the loo running, but discovered a leak between the cistern and the loo. They returned the next day to complete the work. I had used them to instal the boiler and to locate the loop to repressure the system. There was a leak on that which they fixed. The wotkmen are all very personable and competent. Wouldn't hesitate to recommend them.
Customer in Oxfordshire
, work completed
Recommended
Excellent Service again
Customer Service
Quality
Value
We had an odd issue with the hot water that Irfan was able to solve for us in a timely and efficient way. He was very polite and informed us what the problem was (three way valve not closing) and he changed it. Again we were very impressed with response both from Irfan and the office. Well done.
Customer in Berkshire
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Just wanted to let you know what an excellent job your engineer Andrew did today servicing our boiler. He represented your company extremely well. Since purchasing the boiler from Premier Heating Solutions it has been totally reliable and any dealings I have had with you have been first class. Thanks again
Customer in Oxfordshire
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
This my second service ( new boiler and hot water tank fitted) l could not have gone with any other company who offers the installation and following services which are excellent. The gas engineers are fantastic very polite and have have respect for your property . Steve Barnes visited today and carried out the service, a very nice polite person. Cannot recommend this company highly enough, don't go anywhere else for new systems or service. 5 star
Customer in Berkshire
, work completed
Recommended
Reliable as usual!
Customer Service
Quality
Value
When I recently asked Premier Heating to fix a minor fault they suggested that rather than me incur a callout charge, they brought forward my annual service by about a month. Sure enough, the fault was fixed when with the service. In 10 years, I have never had cause for complaint.
Customer in Berkshire
, work completed
Recommended
Excellent friendly service
Customer Service
Quality
Value
Excellent friendly service, very professional and reasonably priced. I’d highly recommend this company for household plumbing and heating work.
Customer in Berkshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
We had an engineer visit to service our boiler, which identified a failure which made it unsafe to use. Premier were able to schedule an appointment a few days later for the installation of a new boiler, which was completed on time and to a high standard. The engineers were very professional, arrived at the agreed times and communicated clearly throughout the installation. Our new boiler also comes with an extended warranty through Premier which gives us additional reassurance.
Customer in Berkshire
, work completed
Recommended
Excellent work and knowledge
Customer Service
Quality
Value
Premier Heating replaced my broken unvented megaflow tank, plus updated pipework and valves to make safe. Andy and James, both unvented qualified engineers were young professionals, very knowledgeable, explained what they were doing and both really helpful. They finished sooner than expected although worked right through from 8.30-6.30pm leaving everything as was. Very very pleased to find a trustworthy company with conscientious engineers who know what they’re doing. I’ll certainly recommend.
Customer in Berkshire
, work completed
Recommended
Clear pricing for boiler replacement, on time and polite
Customer Service
Quality
Value
I chose Premier Heating for a boiler replacement on the basis of the competitive, clear and transparent pricing (with breakdown of cost of each element), which allowed easy comparison with quotes from other providers. Reasons for various elements of the work were explained (and I then verified) therefore building trust in the basis for the quote. The quote came in the form of a clear and easy to read/understand online document. There were some finance options, which I hadn't expected. The installation team arrived on time, completed the work in the indicated timeframe and were polite and careful not to leave a mess. I am pleased with the new boiler and sales/installation process. I would therefore recommend this company.
Customer in Berkshire
, work completed
Recommended
Excellent installation and service
Customer Service
Quality
Value
We have just had a non-vented hot water tank and water softener installed by Premier Heating. From start to finish the level of advice and service was excellent. Chris and his team of installers/fitters were friendly, considerate and worked incredibly hard. They removed the old water tanks and shower pumps and then installed new piping and hot water tank, even though it was a tight squeeze. The team, particularly Chris, listened to all our queries, answered our questions and gave us really useful advice on the next steps for the installation of a heat pump in the near future. Recommend without reservation!
Customer in Berkshire
, work completed
Recommended
Boiler service - Recommended
Customer Service
Quality
Value
I've used premier heating for the last few years of boiler services and have not been disappointed so far. Spoke to the last engineer, James Mulvenna, for ages about Warhammer. James gave honest boiler advice and went above and beyond to provide a good service. Overall, recommended for a positive experience.
Customer in Berkshire
, work completed
Recommended
Excellent from start to finish
Customer Service
Quality
Value
Very impressed with initial survey visit. Very thorough, took the time to explain everything properly. Really helpful advice and no hard sell. They were able to fit boiler within 2 weeks of survey. The 2 guys arrived nice and early, were very friendly and polite and even managed to work around 2 sleeping 20 something boys! They spent a lot of time explaining it all to me and were extremely careful and tidy. Work was all completed on schedule. If I'd known getting a new boiler would be this easy I would have done it years ago! Do not hesitate to use this company. I highly recommend.
Customer in Berkshire
, work completed
Recommended
Great work as usual
Customer Service
Quality
Value
Premier Heating came out at short notice and successfully fixed a leaking radiator valve. As usual, their engineer was polite and friendly, efficient and clearly competent. We called them because three months ago they had fitted our new boiler. That was quite a complicated job because some of the original electrical circuitry and pipework was quite dodgy (it was 40 years old) Their engineers worked until quite late in the evening to complete the job for us and then subsequently came back and moved the exhaust outlet to a more visually appealing location at no extra cost to ourselves. A neighbour asked on our group email for recommendations as he had a similar problem. I recommenced Premier Heating and he was also very please with the job and sent out a note to all our neighbourhood saying so.
Customer in Berkshire
, work completed
Recommended
Cold water tank installation
Customer Service
Quality
Value
We are delighted with the work carried out by Carl, despite some issues with the sizing of the water tank the job was executed and finished professionally with care taken to work in our interests, very friendly and knowledgeable, tidy and respectful of our space, I would recommend Premier Heating who also installed our external Grant Boiler in 2022. Good job,
Customer in Berkshire
, work completed
Recommended
Fantastic
Customer Service
Quality
Value
Called Premier heating when I had a leak under the kitchen sink. Offered me an appointment for the following week, but promised me a cancellation if one came up earlier. Rang me back an hour later, engineer on his way, he had finished early. Came to my home, gave me a fixed price quotation to change the kitchen tap over, and proceeded with the work that should have been simple and not taken that long, but ran into problems and took much longer. George my engineer was an absolute star, didn't give up with it, and was just amazing, and went above and beyond to fix it for me. Still got charged the exact same amount as the quotation. Would recommend to anybody for excellent service, and the customer service in the office from Josie was fantastic too.
Customer in Oxfordshire
, work completed
Recommended
GREAT ENGINEER AND SERVICE
Customer Service
Quality
Value
Carl was on time, very efficient, offered good advice, taking me through the system and how it worked. He produced a quote on site which I have accepted. Premier Heating solutions are always my first port of call.
Customer in Berkshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
I’d never used the company before but they were the only local company who agreed to come out short notice for zero fee to assess a potential gas leak. The engineer was very thorough and could not find a leak, and provided a certificate to state as such. However a new boiler was recommended (this was not an upsell, we knew our 24yr old boiler was on its way out), and he measured up there and then and also provided a quote. Another engineer came out a few days letter to ‘peer review’ his colleagues work and to confirm the price. The boiler was fitted within 4 days and they did a great job, very tidy and polite. The engineer said it was one of the most difficult installations he had done (due to its location in a cupboard under a kitchen counter) but remained professional throughout! Special mention to Brandon, Zak, Tyler and Harley who were all great-thank you! Highly recommend the company.
Customer in Berkshire
, work completed
Recommended
A premier service delivered with professionalism and humour
Customer Service
Quality
Value
I just can’t thank Premier Heating Solutions enough for their fantastic response to my burst water tank - which had ruined my boiler in the frozen early days of spring. They came to my property on the morning I called, evaluated the condition of the boiler and came up with a number of options to get me back on track, at differing price points. We were able to agree a way forward and the engineers were with me for the next two days. Chris and Ollie were very knowledgeable, professional and likeable and all the stops were pulled out to get me fully up and running, with checks over time and due diligence taken. I am warm again at last thanks to Premier Heating Solutions!
Customer in Berkshire
, work completed
Recommended
Waste of time
Having had there cylinder put in 6 years ago, it failed. After months of back and forth on the warranty and claiming it was a leak elsewhere rather than the cylinder I had to get in two separate plumbers to confirm it was the cylinder. Once they had to accept the problem, they then said the warranty was for only 2 years which wasted 2 months worth of back and forth emails and unnecessary call outs for separate plumbers to prove them wrong. My experience was less than adequate, wasting mine and my Tenants time which unfortunately meant the floor flooded and ruined all the wooden flooring which added to what was already a costly fix
Customer in Berkshire
(Reviewer did not use service)