Premier Heating Solutions Ltd

Excellent service, really pleasant polite team that tackled an ancient boiler and system quickly and efficiently

Excellent installation no fuss or hassle.quoted two days work and completed on time.Matthew the engineer was a first class tradesman.Would throughly recommend this company and their quotation was extremely competitive. Communication at all times from the manager was very good prior to installation.

Thank you to Tommy for installing my new boiler, no issues of problems. In fact I'd say went above and beyond.

very pleased with the work excellent job Karl and Harley were very helpful Would recommend the company

I have used Premier Heating Solutions before, and had no hesitation to go back to them again. After a boiler failure at home, the team managed to squeeze me in to solve my lack of heating and hot water in the middle of December. The office team, the quote team, and the plumbers are all friendly and approachable, listen to your needs and ultimately deliver a first class service. The plumbing team were on time, tidy, friendly and achieved the job exactly as I would have hoped. Don’t hesitate to use them, you’ll be glad you did.

They came promptly and stopped the loo running, but discovered a leak between the cistern and the loo. They returned the next day to complete the work. I had used them to instal the boiler and to locate the loop to repressure the system. There was a leak on that which they fixed. The wotkmen are all very personable and competent. Wouldn't hesitate to recommend them.

We had an odd issue with the hot water that Irfan was able to solve for us in a timely and efficient way. He was very polite and informed us what the problem was (three way valve not closing) and he changed it. Again we were very impressed with response both from Irfan and the office. Well done.

I chose Premier Heating for a boiler replacement on the basis of the competitive, clear and transparent pricing (with breakdown of cost of each element), which allowed easy comparison with quotes from other providers. Reasons for various elements of the work were explained (and I then verified) therefore building trust in the basis for the quote. The quote came in the form of a clear and easy to read/understand online document. There were some finance options, which I hadn't expected. The installation team arrived on time, completed the work in the indicated timeframe and were polite and careful not to leave a mess. I am pleased with the new boiler and sales/installation process. I would therefore recommend this company.

Just wanted to let you know what an excellent job your engineer Andrew did today servicing our boiler. He represented your company extremely well. Since purchasing the boiler from Premier Heating Solutions it has been totally reliable and any dealings I have had with you have been first class. Thanks again

Very impressed with initial survey visit. Very thorough, took the time to explain everything properly. Really helpful advice and no hard sell. They were able to fit boiler within 2 weeks of survey. The 2 guys arrived nice and early, were very friendly and polite and even managed to work around 2 sleeping 20 something boys! They spent a lot of time explaining it all to me and were extremely careful and tidy. Work was all completed on schedule. If I'd known getting a new boiler would be this easy I would have done it years ago! Do not hesitate to use this company. I highly recommend.

This my second service ( new boiler and hot water tank fitted) l could not have gone with any other company who offers the installation and following services which are excellent. The gas engineers are fantastic very polite and have have respect for your property . Steve Barnes visited today and carried out the service, a very nice polite person. Cannot recommend this company highly enough, don't go anywhere else for new systems or service. 5 star

When I recently asked Premier Heating to fix a minor fault they suggested that rather than me incur a callout charge, they brought forward my annual service by about a month. Sure enough, the fault was fixed when with the service. In 10 years, I have never had cause for complaint.

Excellent friendly service, very professional and reasonably priced. I’d highly recommend this company for household plumbing and heating work.

We had an engineer visit to service our boiler, which identified a failure which made it unsafe to use. Premier were able to schedule an appointment a few days later for the installation of a new boiler, which was completed on time and to a high standard. The engineers were very professional, arrived at the agreed times and communicated clearly throughout the installation. Our new boiler also comes with an extended warranty through Premier which gives us additional reassurance.

Premier Heating replaced my broken unvented megaflow tank, plus updated pipework and valves to make safe. Andy and James, both unvented qualified engineers were young professionals, very knowledgeable, explained what they were doing and both really helpful. They finished sooner than expected although worked right through from 8.30-6.30pm leaving everything as was. Very very pleased to find a trustworthy company with conscientious engineers who know what they’re doing. I’ll certainly recommend.

We have just had a non-vented hot water tank and water softener installed by Premier Heating. From start to finish the level of advice and service was excellent. Chris and his team of installers/fitters were friendly, considerate and worked incredibly hard. They removed the old water tanks and shower pumps and then installed new piping and hot water tank, even though it was a tight squeeze. The team, particularly Chris, listened to all our queries, answered our questions and gave us really useful advice on the next steps for the installation of a heat pump in the near future. Recommend without reservation!

I've used premier heating for the last few years of boiler services and have not been disappointed so far. Spoke to the last engineer, James Mulvenna, for ages about Warhammer. James gave honest boiler advice and went above and beyond to provide a good service. Overall, recommended for a positive experience.

I just can’t thank Premier Heating Solutions enough for their fantastic response to my burst water tank - which had ruined my boiler in the frozen early days of spring. They came to my property on the morning I called, evaluated the condition of the boiler and came up with a number of options to get me back on track, at differing price points. We were able to agree a way forward and the engineers were with me for the next two days. Chris and Ollie were very knowledgeable, professional and likeable and all the stops were pulled out to get me fully up and running, with checks over time and due diligence taken. I am warm again at last thanks to Premier Heating Solutions!

Having had there cylinder put in 6 years ago, it failed. After months of back and forth on the warranty and claiming it was a leak elsewhere rather than the cylinder I had to get in two separate plumbers to confirm it was the cylinder. Once they had to accept the problem, they then said the warranty was for only 2 years which wasted 2 months worth of back and forth emails and unnecessary call outs for separate plumbers to prove them wrong. My experience was less than adequate, wasting mine and my Tenants time which unfortunately meant the floor flooded and ruined all the wooden flooring which added to what was already a costly fix

We have used Premier Heating Solutions on a number of occasions previously and have always been happy with the standard of workmanship. On this occasion the flushing mechanism of a toilet broke. As the toilet was built into a concealed integrated unit we were concerned that replacing the mechanism would not be straight forward, as it would involve cutting away the silicone at the back of the toilet in order to remove the panels from the unit. Andy from Premier Heating Solutions arrived on time, having contacted us in advance to let us know when he would arrive. He carefully removed the panels taking care not to damage them, installed a new toilet fill valve and replaced and re-sealed the panels. The appearance of the repaired toilet unit was excellent and you could not tell the panels had been removed as they looked exactly as they did originally. He then tested the flushing mechanism several time to ensure it was working properly. Once again, we were very pleased with the standard of the work and the care and attention to detail taken when doing the job. Andy was happy to answer any questions we had. We will certainly continue to use Premier Heating in the future.

Premier Heating came out at short notice and successfully fixed a leaking radiator valve. As usual, their engineer was polite and friendly, efficient and clearly competent. We called them because three months ago they had fitted our new boiler. That was quite a complicated job because some of the original electrical circuitry and pipework was quite dodgy (it was 40 years old) Their engineers worked until quite late in the evening to complete the job for us and then subsequently came back and moved the exhaust outlet to a more visually appealing location at no extra cost to ourselves. A neighbour asked on our group email for recommendations as he had a similar problem. I recommenced Premier Heating and he was also very please with the job and sent out a note to all our neighbourhood saying so.

We are delighted with the work carried out by Carl, despite some issues with the sizing of the water tank the job was executed and finished professionally with care taken to work in our interests, very friendly and knowledgeable, tidy and respectful of our space, I would recommend Premier Heating who also installed our external Grant Boiler in 2022. Good job,

Called Premier heating when I had a leak under the kitchen sink. Offered me an appointment for the following week, but promised me a cancellation if one came up earlier. Rang me back an hour later, engineer on his way, he had finished early. Came to my home, gave me a fixed price quotation to change the kitchen tap over, and proceeded with the work that should have been simple and not taken that long, but ran into problems and took much longer. George my engineer was an absolute star, didn't give up with it, and was just amazing, and went above and beyond to fix it for me. Still got charged the exact same amount as the quotation. Would recommend to anybody for excellent service, and the customer service in the office from Josie was fantastic too.

Carl was on time, very efficient, offered good advice, taking me through the system and how it worked. He produced a quote on site which I have accepted. Premier Heating solutions are always my first port of call.