Premier Heating Solutions Ltd

I’d never used the company before but they were the only local company who agreed to come out short notice for zero fee to assess a potential gas leak. The engineer was very thorough and could not find a leak, and provided a certificate to state as such. However a new boiler was recommended (this was not an upsell, we knew our 24yr old boiler was on its way out), and he measured up there and then and also provided a quote. Another engineer came out a few days letter to ‘peer review’ his colleagues work and to confirm the price. The boiler was fitted within 4 days and they did a great job, very tidy and polite. The engineer said it was one of the most difficult installations he had done (due to its location in a cupboard under a kitchen counter) but remained professional throughout! Special mention to Brandon, Zak, Tyler and Harley who were all great-thank you! Highly recommend the company.

The initial meeting was carried out in a professional manner. Everything was explained in detail and then emailed over within an hour. They arrived on time and all work was carried out to a high standard with a friendly attitude. Can not recommend more highly.

Chris and Ollie worked extremely hard on our very complicated cylinder removal and replacement. The job took 4.5 days which was a lot longer than expected but Chris and Ollie worked very late several nights to try to keep on track and keep us with hot water on overnight. Even on those late nights Chris was happy to explain exactly where the job was up to, what the next steps were and how long he thought each step would take. I never felt he was rushing out of the door even after a very long day!. They were neat and tidy, polite, friendly and trustworthy and I felt safe with them in my home and comfortable leaving them in the house as well. The initial quote from Zach was very clearly laid out and competitively priced and did not change, except to add a few extra parts which had been discovered as faulty along the way. We had anticipated this, so we were okay with that. We were entitled to 10% off those parts as part of the Premier membership which came included for a year with our initial quote.

We contacted Premier Heating Solutions due to a leaking boiler they arranged a free engineer visit in a short notice and upon inspection an issue found and they accommodate another visit before we travelled abroad. This was an amazing services. Thank you