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Premier Heating Solutions Ltd

4.9

951 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
951 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great Job as Usual
Customer Service
Quality
Value
Really helpful and patient in explaining the issues, going the extra mile.
Joanie, Berkshire Posted on 13/10/2017 , work completed 13/10/2017
Complete & professional
Customer Service
Quality
Value
From quote to installation a personal, personable and professional approach. Neat and tidy work practices. A good choice of heating supplier!
Paul, Berkshire Posted on 21/09/2017 , work completed 21/09/2017
My review
Customer Service
Quality
Value
Water heater.
Matt, Berkshire Posted on 31/10/2017 , work completed 31/10/2017
Efficient, friendly, professional.
Customer Service
Quality
Value
I had an issue with my boiler clicking on and off. Brian identified on issue with the thermistor quickly and returned to replace it - great service and value!
Max, Berkshire Posted on 03/11/2017 , work completed 03/11/2017
Brilliant Job
Customer Service
Quality
Value
I was pleased with my boiler service and the engineer was polite and efficient.
Mabel, Berkshire Posted on 06/11/2017 , work completed 06/11/2017
Brilliant work, first class service
Customer Service
Quality
Value
Has done several jobs for us over the last few years. solved one very complex control problem and much other work. Always prompt and reasonable cost.
James, Berkshire Posted on 12/10/2017 , work completed 12/10/2017
Professional service
Customer Service
Quality
Value
Arrived on time, nice tidy job.
Richard, Berkshire Posted on 24/10/2017 , work completed 24/10/2017
Professional & very approachable
Customer Service
Quality
Value
On time, efficient & very patient when my husband asked his usual questions.
Christine, Berkshire Posted on 23/10/2017 , work completed 23/10/2017
Excellent Work
Customer Service
Quality
Value
The surveyor, Phil, was professional, knowledgeable and helpful. He inspired confidence. The engineers, Dave & Dominic, were prompt, professional, efficient & personable. They worked hard and kept us informed about progress throughout the job, there were a few minor problems with the installation which they dealt with in good humour and with flexibility. The work was completed on time and to our satisfaction. We would be happy to recommend this company to all.
Clive, Hampshire Posted on 05/09/2017 , work completed 05/09/2017
Brilliant job, superb engineer.
Customer Service
Quality
Value
Arrived at short notice, on time, fixed the problem with ease, gave great advice, left everything clean & tidy, could not be happier.
Paul, Berkshire Posted on 09/11/2017 , work completed 09/11/2017
Excellent job
Customer Service
Quality
Value
New Hive fitted on day agreed. Work carried out very well with clear guidance on how it works. Carried out additionally work & left fittings & area very clean. Very happy with service.
Chris, Berkshire Posted on 10/11/2017 , work completed 10/11/2017
Prompt and professional.
Customer Service
Quality
Value
The engineer arrived at the specified time, carried out the boiler service required, and adjusted the clock.
Linda, Berkshire Posted on 11/12/2017 , work completed 11/12/2017
Brilliant
Customer Service
Quality
Value
Great job. Well Done. Exceeded expectations.
Don, Berkshire Posted on 16/01/2018 , work completed 16/01/2018
Great Service
Customer Service
Quality
Value
Great service - turned up on time and was very thorough. Thanks.
Alison, Berkshire Posted on 05/01/2018 , work completed 05/01/2018
My review
Customer Service
Quality
Value
Prompt, professional, tidy, good job
Sarvesh, Berkshire Posted on 18/12/2017 , work completed 18/12/2017
Prompt, Polite, Professional
Customer Service
Quality
Value
Our engineer was brilliant - he came when he said he would and did what he said he would. We're very pleased.
Kate, Berkshire Posted on 20/12/2017 , work completed 20/12/2017
My review
Customer Service
Quality
Value
Very good job done.
Brenda, Oxfordshire Posted on 03/01/2018 , work completed 03/01/2018
My review
Customer Service
Quality
Value
Excellent services.
Which? Trusted Traders Consumer Posted on 10/01/2018 , work completed 10/01/2018
Very Good Service
Customer Service
Quality
Value
Excellent service, on time, clean and job well done.
Matthew, Berkshire Posted on 02/02/2018 , work completed 02/02/2018
Highly Recommend
Customer Service
Quality
Value
Will highly recommend.
Kylie, Berkshire Posted on 27/11/2017 , work completed 27/11/2017
My review
Customer Service
Quality
Value
Fantastic service. Brian was excellent, really knew his subject. Great customer service.
Latta, Berkshire Posted on 06/12/2017 , work completed 06/12/2017
Brilliant Job
Customer Service
Quality
Value
I am very pleased with the installation of my new boiler. The engineers, Robert and Luke, were very courteous, clean and tidy and made an excellent job of cleaning up afterwards. I thoroughly recommend them.
Patricia, Berkshire Posted on 15/11/2017 , work completed 15/11/2017
Very Happy
Customer Service
Quality
Value
Very happy, professional service. On time. Confident a great job. Wish every person who works in my home was as impressive as David.
Mozza, Berkshire Posted on 22/11/2017 , work completed 22/11/2017
Brilliant and Professional Work
Customer Service
Quality
Value
My husband and I are very pleased with the work done by Rob, our engineer. His workmanship is great. He was very polite, professional and tidied up well after his work. Definitely glad we used his company.
Nicky, Berkshire Posted on 08/03/2018 , work completed 08/03/2018
New Boiler and Heating Installation. A shining example of quality throughout.
Customer Service
Quality
Value
It is rare indeed that a company performs from beginning to the end with perfection. Following my request a survey and quote was completed within 24 hours - including a more thorough investigation of this quite complex building than other bidding firms had done. The explanation from the Surveyor (Phil) was precise /knowledgeable (I run a technology/engineering business), identifying the key factors to maximise effectiveness from the design layout for an entire new oil boiler system with complex new pipework etc. The quote gave fully itemised breakdown and although using top level new Worcester equipment, was fairly priced. The 10 year Premier guarantee clear and fair. Premier accelerated installation dates to suit a family function for us. The work (James, Mike, Josh) began exactly on time, cleanliness for a difficult job (house is over 450 years) fully maintained with knowledgeable technicians but who went to great lengths to explain why certain procedures/rewiring/replumbing were being done. Even corrections to the previous layout of 25 years, corrected. Parts such as new motors were only installed as needed so fully trustworthy. All old equipment removed. Commissioning so the whole house feels perfectly warm completed and full explanation as to the quite complex control systems demonstrated so all could understand. Card payment facilities done with no fuss. Office (Naomi) backup regular and clear with following checks and powerflush dates to suit us. A top quality firm.
Justin Posted on 17/04/2018 , work completed 17/04/2018
The trader replied (on 17/05/2018)
Thank you very much, Justin, for taking the time to write this wonderful and detailed review. It's invaluable for us to have your feedback. Premier Heating Solutions.